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    Services - The UPS Store

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    Ask the Community - The UPS Store

    The UPS Store

    The UPS Store

    (11 reviews)

    I went to this ups store today. I had several boxes and let 1 box on the coumyers because it was…read moretoo heavy the boxes I was carrying. the rude attendant ask me with attitude to move out . Then he attended the lady and keeps attending every else. the attendant was upset claiming that understood me and that I disrespected him while he was the one that disrespected me. The owner was present and did not due anything to assist me, I m an elderly person and felt that this attendant discriminated me because I'm an elderly vs assisting all young clients,Hope that others don't go to this horrible experien at this ups store in lehigh acres Florida . I rather go after this mistreatment to another ups store.

    The line was about 10-12 persons deep; 2 people at the desk/counter. Clearly, they are…read moreshort-handed. I get to the counter and the attendant says: "This one says it has already been returned (Amazon)"; I thought perhaps I printed out the wrong shipping slip. The clerk told me - "Go to Amazon", so as I am going on it, she actually put her hands on my phone and started scrolling through it; she was incredibly rude; I told her that I couldn't find it on there; she then stated "What do you mean? It has to be there." I said that perhaps I mistook it for a different return - and that I didn't want to hold up the line. "Didn't you go to where I told you to go before? " I told her that I was well aware as to where I needed to go, however, it was not there and that I would come back later. She said nothing. This rude employee has zero personality, zero customer service, apparently her attitude allows for her to be rude to people. I will go out of my way never to return here again. Get some better employees!

    The UPS Store - shipping_centers - Updated May 2026

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