I went to the UPS store to get 10 copies done. One of the associates attempted to help me but she couldn't get the 2 sided copies to work out. I waited patiently for the other associate. 10 minutes has already passed by. There's a line building. I waited patiently but nothing happened. After another 10 minutes has already passed. I took my original and left. #disappointed read more

The UPS Store - Thankfulness Activity - Shipping Centers Near Me - Laurinburg, North Carolina

See all

An OUTSTANDING customer experience at Laurinburg NC UPS Store # 2922. Needed qty 2 color copies of a HS yearbook. UPS employee 'Xavier' provided FLAWLESS copies, without damaging the original. HIGHLY IMPRESSED! UPS management...do not, repeat, do not, lose this efficient, personable, courteous, can-do attitude employee, Reward Xavier! Semper Fi, GP read more

There was a line and the employee was by herself but she did a masterful job of handling all of us. Give that lady a raise!

I don't know if this young man is the manager of this store or what, but WES is TRULY one of the most beautiful souls that I have ever encountered! This is only my second time coming into this store, but as soon as I walked in, I remembered his genuinely kind smile and that "Hey sweetheart! We'll be with ya in just a minute" greeting. He has a warm way of brightening up the entire place and he knows the customers by NAME. I won't even lie, that genuinely shocked me. Seeing the way he effortlessly interacts with all of his customers gives me SO much hope for the humanity of this world. Because this man treats everybody, regardless of race or gender, with the same sweet love and care. He is a genuinely kind soul and again, I have NO idea if this beaming light of kindness is the manager or not, but because of the simple way that this man treats every single person who comes into this establishment, this is the only UPS that I will ever give my business to. read more

These guys here are amazing! This team works quickly and coordinate so well together. I've never worried about getting in a long line here. I know they will quickly knock it out. I'm always greeted with a smile. They have the best attitudes and it's such a welcoming environment. From the website: The UPS Store in Laurinburg, NC is here to help individuals and small businesses by offering a wide range of products and services. We are locally owned and operated and conveniently located at 1680 S Main St. While we're your local packing and shipping experts, we do much more. The UPS Store is your local print shop in 28352, providing professional printing services to market your small business or to help you complete your personal project or presentation. We offer secure mailbox and package acceptance services, document shredding, office and mailing supplies, faxing, scanning and more. Everything for your small business, even shipping. read more

staff member was very helpful , I'm not phone savvy and she mashed correct buttons to confirm the appointment and she mashed the correct button to make it happen! read more

After discovering that they permanently closed the main UPS location that I wanted to use, I went to this UPS Location in Laurinburg @ 1680 S. Main Street. As soon as I entered the location on 6-29-2023, I was greeted by the guy near the rear of the store. As I approached the counter, another guy seemed to materialize out of nowhere & asked could he help me. I told him I was doing an Amazon return & pulled up the QR code, which he scanned & asked if I needed help with anything else. Which I did not, but kinda wish I did because the atmosphere was nice, I was helped immediately & quickly and I left hearing, thank you and have a good day. I would recommend this location to everyone as they are pleasant, quick, attentive and the store was clean, organized & well stocked. read more

The driver for zipcode 28352 driver repeatedly leaves by walking through my garden rather than using the walkway/sidewalk. Not the first time he has killed barely sprouting plants!! Have it on film and UPS refuses to get this corrected! read more

I failed to add a part to a return item, Called store asked if boxes were picked up yet was told "NO" I explained the situation. The lady stated they have 100 boxes and cant locate mine. I told her it was a huge box and I could come down and locate it instantly. She got upset and told another employee (male) she did not want to deal with me. I explained it to the male employee. His story was different than hers he stated UPS had already taken 1/2 the packages and would return for the balance. I asked if I could simply see if mine was still there. He responded he is not allowed and that He or I could not open "MY" package to add anything to it. I explained, It was a return label, weight was not an issue as the label was supplied by the vendor and NOT UPS Store. Basically they were to damn LAZY to offer any help. If I could give them a ZERO stars I would. Suffice to say they will never get my business again and I will certainly dissuade anyone that asks from using them. read more

Over the years every time I go into the store it's a professional and courteous experience. The guys there give you the best service no matter how swamped they may be at any given time. I even left the state for a few years and came back to the same awesome service. They even greet you by your name and have relaxing, awesome music if you have to wait. Thank you for the way you do business. read more

The team of guys that work here currently are super welcoming, funny, sweet, and full of knowledge! Very helpful and nonjudgmental. Very thankful for them! read more

This location didn't tell the sender that I would have to pay a fee per package when I pick them up. Receiving two packages at the UPS store in Turlock CA cost me $20.00 ($10 for each package). I'm sure the shipping was probably about $20 or more from NC. What a rip... It's basically ransom if the sender isn't told that the receiver will have to pay if they want to pick up their packages. I contacted UPS via Twitter and was told basically, too bad. Never again.... read more

The folks who work at the UPS Store in Laurinburg are just about the nicest and most helpful bunch of people. Whether I'm sending a package or getting something scanned or printed, they know what they're doing. Prices for business services are reasonable and if they make a mistake, they'll fix it at no charge. Shipping rates are probably set by UPS, so I can't blame them if a heavy item costs X amount. They do a great packing job, as a eBay buyer told me after getting my shipment. I recommend them! read more

I love the team at this store! I have been dealing with them for a little over a year, and they have never disappointed. I print with them at least once a week and they take care to make sure its right. One time I have found a mistake and quite honestly it was my fault for not catching it on the proof, however they were more than willing to fix it for me! Thank you to the outstanding team at this store. I will continue to do business with you because of the way you treat your customers! read more

In general, the UPS store offers a great range of services. They have helped me with everything from mailing packages to faxing important documents to passports to a book of stamps. No matter how big or small the job, the staff at the Laurinburg store takes extra care to be sure your needs are met, and they are warm and friendly and just extra-nice. read more

Very helpful, friendly staff, highly efficient, genuinely interested in helping customers, and really helpful in suggesting multiple options for getting the job option.. Store timings till 7 PM also help as one can drop by after work and still complete shipping/delivery/receipt activities.... read more

Their online ordering system does not work, and has not worked since October of last year. Last year I had to email the documents I wanted copies of. They charged me .09 per copy, the same as the online ordering price. Since the online ordering system is still not fixed, today I again emailed the document I wanted copies of. Imagine my shock when I got there and was told each copy was .20 AND there was a fee of 2.50 just to open the email! They were charging me twice what I expected, which is not a minor issue at all. I didn't need those copies and told them to shred them. I am not one of their big accounts, so they won't feel the loss of my business. However, I do know that reviews, both positive and negative, do impact future business. read more

This is an amazing local business and their customer service is world class! I've used them for printing and shipping and have never been disappointed. The employees have gone above and beyond anything I would have ever expected - going so far as to deliver a package to my house when it was too large for my own vehicle. read more