I've been using the fishers postal annex for my post mail box through PostScanMail for 3 years now…read more The staff here is great. There have been a few mail issues over the years but all I have to do is call them and they immediately work through the problem with me. When I come in they are always super polite and helpful. And for those local the store can do just about anything. Think of it like a UPS store and Kinkos. If you're traveling a lot, the post scan mail membership is very convenient. When you get mail it gets scanned in and sent to you. You can then shred/recycle it, forward it on to somewhere or pick it up when you return. Overall I think they are a little more expensive than going direct to USPS or the other carriers but it is in a convenient location and the service is always good.

I always appreciate how quick and efficient they are here. Everyone is always very friendly and…read moreknowledgeable.

We made an appointment to have some papers notorized. We drove over 40 miles but once we arrived…read morewe were told there was no notary available.

From the owner: The UPS Store #3814 in Kokomo offers expert packing, shipping, printing, document finishing, a…read moremailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Dixon Square Shopping Center.

My experience has always been excellent with the staff helping to choose the best shipping option,…read moreincluding USPS. They measure and weight the package, and give the estimated delivery dates along with the price of each carrier. I also use Pak Mail for shredding financial papers: they had a locked bin that is picked up by a shredding service.

The lack of professionalism here is astounding. The diva working the register this morning doesn't…read moreknow how to talk to customers at all. I went in to mail a flat rate usps box. He told me the least expensive method was to use FedEx. When I POLITELY pointed out that it was a flat rate box (with a less expensive shipping price than I was being quoted) he puts a hand on his hip and says, "Yeah, if you go to the post office. We're not them." I returned later to get a key made and luckily got someone else to help, although ultimately I wasn't able to get the key either. At least he was reasonably human. I wasn't upset by the lack of service, but there is an appropriate way to speak to potential customers. I'm leaving two stars instead of one because I haven't had this issue before. Maybe he woke up on the wrong side of the bed or something, but I doubt I'll return.

Prompt friendly service. They help me to make sound choices for my finances & provide options.read more

Says it opened at 8:30am and waited outside until 9:10am and still nobody came to open up store…read more Frustrating

Every time I need services here they are busy but workers are very efficient and knowledgeable.read more

I have used this store for well over a year without incident. Today I had a concern about a package…read moreI'm suppose to have received but didn't (I have a PO box). I am always nice and respectful and enjoy dealing with the staff. I had been directed to speak with Emily. She immediately was rude and confrontational. I told here that was inappropriate and had to leave as she persisted. If there was a mix up somehow I would let it go. What is not okay is to be treated this horrible and disrespected. I am owed a sincere apology and will be contacting UPS as this is a franchise.

Nasty service people - so rude and mean! One of the ladies today acted liked she was doing me a…read morebig favor by just doing her job. If you don't want to be a customer service person - then don't work there. Gonna have to find a better replace to drop stuff off in the future.

Rude staff. Mailed 2 packages in 2 months. When asked to confirm address it was my address they…read moreasked to confirm not the ones mailed to. Staff laughed and was very rude when asked for a refund on a misaddressed package. Customer service phone number was worse. I use to think it was a solid brand. Now I know they are not. Take your business elsewhere.

My mother had recently passed and I had a few items of hers that I wanted to get home to my house…read morein California safely. The items were of little value, but were delicate. I visited twice in June and the staff was very kind and treated my items with great care. Everything arrived safely! I also sent some items to my mother's sister, and they also arrived quickly and in tact. I appreciated the time they all took to find the least expensive way to ship with the right amount of item cushioning. As other reviewers have noted, the prices are not cheap. I have shipped from lots of places in California that cost a lot more and arrived damaged. My mother used Pak Mail to send me items, and they always arrived as good as when she shipped them! Pak Mail is worth every cent!

I was tasked with helping my son pack for college. I forgot 10 shirts and 5 shorts, that apparently…read moremakes a world of difference. I stepped into Pak Mail to inquire about boxes, prices, and delivery times. I was pleased with all of the responses. I got his package mailed off for next day delivery via Fed Ex for the same rate I would have paid at the post office. It was a quick in and out trip. They helped me pick the most suitable packing supplies. They packaged it for me and verified the address. They have a very friendly staff and the ease is sending packages is awesome. My name was placed in their system for my future needs and I also got a coupon for my next shipment.

A very professional and knowledgeable staff There is never…read morea time that they can't take care of your business Fantastic store

Great effecient service. EVen when busy they staff up to meet demand. Highly reccomendread more

Had to make an Amazon return today! Of course it got a little complicated and the line was getting…read morelong. I'm not sure if all of the other employees were helping other guests or taking a late lunch. The gal working the return desk ROCKED IT! She was taking returns and helping guests who were ready to check out. So kind, so patient, and so professional. What a class act!

I Had custom artwork proxy cards they refused to print…read more It's not really a wonder why the parking lot is empty. Got it done for much less at the Kokomo Public Library! Go there instead, Save yourself $ & keep the $ local.