Gave them 1 star because I could not give zero. This place is unbelievable. I called before having…read moremy package shipped to the store to make sure it was ok. Was told they accept all deliveries / packages. When I arrived to pickup my package, they refused to give it to me stating they could not 'put it in their system'. Was told they would have to send it back to the shipper. My wife and I are full time RVers and use UPS Stores on a regular basis and never had a problem. The package was a part to repair our RV and now we are stuck until I can get the part. Plus not sure if I will get refunded my $200 when they send it back. I really don't understand why they would not give me the package. I know UPS Stores are franchises but I will think twice about using any UPS Store again.

Brought a package fully sealed ready to ship, the employees insisted on opening it to make sure it…read morewas "packaged correctly" then proceeded to charge me to retape the package. The employees had a careless attitude and could not be bothered to be helpful.