Morley Uniform Centre don't seem to follow the refund policy on the Uniform Centre website - I spoke to 2 different staff today whose demeanor soon changed as soon as I mentioned returns. I've been shopping here for my child's school uniform and always found the staff helpful and never had any problems until I tried to return 3 jumpers today. When I unpacked them at home yesterday I noticed that the material had completely changed and they were a lot thicker. I returned to the shop to see if they had any jumpers in the previous, softer material but they didn't in my son's size and I was told they wouldn't be getting any more in. When I asked for a refund and showed my receipt I was told this wasn't policy (the owner pointed to a sign on the cash desk, I hadn't ever noticed this before) and that I should have checked the jumpers. I explained that I wasn't told that there were 2 different types of materials for the jumpers so I didn't know to check. After some to and fro and getting nowhere I ended up taking the jumpers. I got home and noticed on the Returns and Exchange Policy it says 'Exchanges and returns are not a problem. You have 14 days.... it'sa pity Morley Uniform Centre don't follow this policy and have made up their own!!!.. read more