While the venue itself is in a beautiful location and has a lot of potential, I cannot recommend it due to the unprofessional, disorganized owners. If you are a detail oriented bride with high standards, this is not the venue for you. I was married here in early April. I saw red flags from the beginning but the venue was beautiful and affordable so I ignored them and moved forward. My "contract" was hand written on a piece of notebook paper. The owners were often forgetful of what we had already discussed during our meetings or what we were supposed to be discussing and rarely kept any notes. They repeatedly brought up my husbands parents and where they would sit, his dance with his mom, etc. even though I told them multiple times from the very first time we met that his parents were both deceased. At our rehearsal the owner showed me a photo she had taken of a notepad with handwritten notes and it was the wrong wedding and bridal party. I sent a very detailed email prior to the wedding that explained how I would like each area set up, including photos for reference. I provided 99% of the decor so I wanted to make sure it was set up the way I envisioned. Despite every effort on my part to be as specific as possible, there were many things wrong the day of the wedding. Most were things that my guests would have never noticed, but being the bride and having spent so much time planning every detail, I noticed it all. The memorial area for my grandparents and my husbands deceased mother was completely ruined, and it was one of the most important parts of the wedding for us. Our sweetheart table was set up with the wrong chairs, that we had paid extra to rent. This was reimbursed to us so they at least made that part right. The sign I made for the sparkler sendoff and the pitchers I provided to store the sparklers were never set up so my guests all started leaving before the send off and we had to do it earlier than we were supposed to so we would have enough people to participate for the photos.
We used the owners as our DJ. He forgot the dance between my husband and my mom and didn't have the music ready. The wrong playlist was used during dinner. The majority of the night he was not "DJ'ing" at all - he was up starting to help clean up, long before our time was up by the way. The same handful of songs just kept repeating over and over. $500 for this service and it was an absolute joke.
Our package also included the owner as our "Day of Coordinator". Another service we did not receive much of - my photographer finally created a schedule for me and was the one that kept the night on track. They waited so long to do a bouquet toss I decided not to even do it, and nobody announced that we were cutting the cake so many of my guests including my mother completely missed that moment.
They did not put out any signs directing guests to the restroom and nobody knew where it was. They didn't even plug the lights in, my father had to to it for my elderly grandmother to be able to use the restroom. The bridal room is much to small for an entire bridal party to get ready in, which I knew beforehand so I rented a hotel room for us to get ready. The bridal room smells like mold/mildew.
They started cleaning up around my guests hours before my time was up. This brings me to the icing on the cake. As I stated, I provided the decor for my wedding and the majority of the decorations I made myself. My belongings were tossed carelessly into boxes and many of my items were completely ruined and damaged. My artificial florals smashed, expensive candelabra broken, items scratched and dinged, vintage wedding cards smashed beyond ability to use again. I now have to go through and repair what I can to be able to resell it. My boxes of decorations were all left outside in the humidity under the covered arbor for two rainy days instead of being locked away safely in the bridal room and there were ants in all of the boxes when they were picked up. Vases still had water in them. My things were completely disrespected and mistreated and it's just unacceptable. I was never offered anything to compensate for the damaged items. I got a generic "We are sorry we did not meet your expectations." That was it.
My bridal party and even some of my guests commented after the wedding how they noticed the disorganization of the night, even though the ceremony itself and the set up were beautiful. This is embarrassing and should never happen when you are paying that kind of money for a service. Mistakes happen here and there, but it is totally unacceptable for it to have been to this degree. I am not typically one to complain or leave a negative review but this one is really warranted and I just want to try to help future brides avoid the experience I had. read more