In short, while the program is a great idea and most of the staff seem really great, Dr. Silver, the founder and sole decision-maker, is also one of the facilitators, and he is pompous and sexist and thus a really terrible example for vulnerable young men. Read the online reviews before you send them a cent! If you want more details, here's more of our story: On paper this program sounds fabulous. There were some minor issues from the start: the staff were often not all on the same page (especially Dr. Silver -- perhaps they just try not to loop him in whenever possible), and scheduling was incredibly challenging. More concerning was that my son, who went to the farm for a day to try out the program, reported that the participants all expressed hatred toward Dr. Silver. My son's concerns were allayed by another member of the staff, though, and we were preparing to start him in the program, when we were fortunate to get rejected before we got too deep, in time or money, all because I asked a question when Dr. Silver was not ready for one. (My first "offensive" question: If we have questions about some of what you just mentioned, should we bring them up now, or should we wait to discuss them later?) The doctor makes a lot of assumptions and doesn't take kindly to being asked to actually listen to people, which is not a great way to behave in this line of work. This included interrupting and not listening to my son when he was trying to explain how he felt about something. Dr. Silver thought he knew what my son was going to say, but he was wrong. He did the same to me, repeatedly, and also criticized everything I said. He would not answer my questions without first complaining about how I said them. Like an abuser, he blamed me for his own bad behavior throughout that meeting, and he couldn't stop himself from lashing out at me. I think he may have felt that because I had been a single mom for most of my son's childhood and had struggled accordingly, I was the cause of all my son's problems and deserved only disdain. (That's not how ADHD works, by the way.) The only person whom he didn't interrupt and to whom he listened patiently and respectfully was my husband. After the meeting, we looked through the schedule and realized that it wouldn't be possible for my son to entirely avoid the doctor. I was concerned that he might say something against me that would alienate my son. My son suggested that, due to the doctor's performance in that meeting, it was apparent that my husband should be the one to bring up such a concern. That got us booted from the program just days before my son was due to start -- with a full refund, fortunately. The doctor refused to communicate with me in any way at that point even though my husband is actually my son's stepdad, not his father (as the doctor insisted on calling him all the same). He also promised us something in his final e-mail that his staff later indicated that they couldn't deliver on. It was a wild ride! Please don't continue to facilitate this man with $$. read more

I was temporarily without my phone where I have the Thrive number stored, so went to google to look up the number and was super surprised to find the low rating - I've been coming here for years and have found the staff - both clinical and administrative - to be caring, attentive, kind, resourceful, and other words that I would use if I'd had an entire cup of coffee. The front desk staff greets me super kindly when I come in. I've had 3 different prescribers in my time here and they have all taken the time to get to know me and to find out if everything is working for me well, and to request updates. And greatest of all I've developed the kind of relationship with my therapist that I've always dreamed of having and never before found quite so solidly. If it were possible to award more stars I would do so. I understand that everyone has different experiences, and mine in no way diminish any disappointment that others had, and I'm sorry that they didn't find what they were looking for, but I'm glad to be able to offer a different perspective and hope the positive experience is one that others are able to get here. read more

This practice is disorganized and unprofessional and charges above market rate for their services. At first, I thought it was great, but they are not up to date with current research and rather than being compassionate mental health providers they are victim-blaming and ego-driven. Don't waste your time or money here. read more

I was truly in crisis when I went to thrive... and I definitely feel that Dr. Silver and his team not only delivered compassionate, responsive, and exceptional care... but probably saved my life. I almost never give reviews because I value my privacy above giving my public opinion... but I have to strongly disagree with some other reviewers here. Dr Silver made himself personally available to his patient & was extremely compassionate & skilled. Any office can have administrative issues [ an out of date website, a patient who repeatedly doesn't show up & doesn't like the cancellation policy...] But not every practitioner takes personal responsibility & is as responsive as Dr. Silver. Just read his responses here and you will begin to know how deeply Dr. Silver cares. The care I received at thrive was connected , deeply patient focused and excellent. Thank you and deep gratitude to Dr. Silver and his team. read more

I have experienced both the lack of compassion and the lack of professionalism when dealing with both the staff and the providers at Thrive. The costs for the various services is sometimes double what you might pay elsewhere and is not covered by insurance. They will tell you that they provide receipts to submit for reimbursement; however, in our case it took 6 months to get receipts after many, many errors (wrong name, wrong address, wrong provider name). Each time one error was corrected another error arose. We never were able to file satisfactorily with the insurance company for these reasons. It is interesting to note that invoices are always prompt and come with a heavy penalty if you do not pay within 5 days. As another reviewer noted, it does seem as if this organization is more money-driven than patient-driven. They insist that it takes 3 days to file a prescription refill, yet follow-up visits are often scheduled right at the 30-day mark. When the prescription is given for only a 30 day supply, the patient goes without medication until the staff gets around to submitting the refill to the pharmacy. This is worse when the 3-day waiting period crosses a weekend. If you decide to use this outfit, be sure to schedule your visits every 20 days to ensure you have enough time to continue your medication...assuming that you can afford the extra frequency of visits. Alternatively, you can find many psychiatrists in the area who are willing to call in refills immediately. Most of them take insurance and cost less. I have found the 3 providers that I dealt with directly at Thrive to be unwilling to deviate from pre-conceived ideas in considering a case that does not fit the usual mold. They listened, if you could call it listening, through filters and responded more to the filters than to the input. Given what they charge, I believe they could afford better ears. Their approach was an "Ivory Tower" one that was neither practical or sustainable. People are not an academic exercise! All-in-all, our experiences here have been frustrating and negative. I hope that by posting this review I can encourage others to seek a better- organized, more therapeutic and professional provider. read more

I have been going here for years, but the last doctor I went to "retired" and I tried getting a session with a new one. However, Doctor Silver charges a lot more. I realized now that the people here are only interested in money. They offer no help at all. They will charge you more than a $100 for a 30 minute-1 hour session which seems unreasonable. The patients that come here have disabilities like autism, ADHD, depression, and anxiety. I went to see a "Job Coach" and she offered no help whatsoever. She charged $200 for a 30-minute session and "suggested" I go to a seminar that charged more than the session. Please take my advise and avoid this place. They love to see you pull out your credit card. read more

Terrible experience. I'm an adult patient with ADD. Got shuffled around between doctors, then the prescribing practitioner I ended up with never listened to my concerns or dismissed them, and pushed a medication regimen on me that I repeatedly said I didn't want to do. I stuck it out for a bit to see if it would get better but it didn't. They ended up requiring me to sign a statement saying they would drop me as a patient if I didn't completely stop smoking cannabis (I have a medical card), despite my progress in cutting back. Absolutely insulting and not at all helpful (maybe someone should introduce them to harm reduction). I stopped coming after that. I half expected they would follow up to ask why I stopped coming but of course they didn't. Whole lot of my personal money and time wasted at this place. read more

If there was an option to give zero stars I would. My boyfriend is anxiety and depression, and is medicated. Somehow, almost every time it comes time to refill his prescription, they slack off. So he has gone up to almost an entire week with out his very important medication, that is for his mental health. every time I've talked to a receptionist trying to explain the severity of the issue, I get nothing but rude and uncaring responses. My boyfriend insist that he likes his doctor, but in terms of the people that directly deal with the medication/calls/etc they are far from professional and for sure not compassionate. read more

I would stay away; this center is a giant money grab. You can do better. They charge $3K for an evaluation which upon presentation in a follow up meeting with another (not Thrive) Psychiatrist described it as "thin, not useful and underwhelming". In a few months of visits, providers were consistently ~1 hour late for meetings. One provider scheduled did not even live in Maryland and was to provide services by phone! Lots of bait and switch here telling you whatever gets the evaluation sold. Silly rates of $310/hour for Silver and $220/hour for others and NO insurance is accepted by the practice. We found a great provider at $200/hour where all by $30 is covered by insurance. read more

I was very surprised to see the negative reviews on here for the Thrive Center. As a counselor myself, I tend to be extra critical of counseling centers. I have had a great experience with Thrive. The front desk staff have always been helpful. Dr. Bajaj has a great, compassionate demeanor. Ieva, Cindy and Tiffany have all been wonderful to work with. They have a beautiful, relaxing, and welcoming facility and have a dog in the office, which I am always a sucker for! They don't take insurance, but have always been happy to provide information needed if you want to submit on your own. I saw one negative review had to do with their website not being updated. Though I understand frustration when a website isn't accurate, the reality of any organization is that staff and services change and sometimes it isn't realistic to have a website instantly updated if it isn't handled in-house. My experience with the front desk staff is that they are always happy to answer questions about services, cost, etc. read more

I called to refer a client there for psychoeducational testing which their website clearly states they provide. When I called they reported they actually no longer provide this type of service. I suggested they update the website and I am hopeful this will happen in the future. This seems like false advertising. read more

Our family used the Thrive Center initially for psychiatric and counseling services for our son - the therapists were exceptionally respectful, patient, and treated us and our son as partners in the therapeutic process. He later participated in the "Heron's Gate" program - which offers a menu of services, ranging from peer group counseling to family counseling to individual mentorship and volunteer options. While this was hugely expensive (only reason we are not giving 5 stars), a year later the changes are dramatically positive, and our son no longer needs more than a monthly or quarterly check-in. Without the Thrive Center, I'm not sure of what the future would have held for our son, and we are very grateful. I cannot emphasize enough how respectful they are individually and as a culture. WE STRONGLY RECOMMEND! read more

Doctor was decent and my son did benefit from the treatment. However, I have to concur with the previous post that the administration staff is just not worth the time and effort to deal with... Their appt cancellation policy is the worst I have ever seen. If you do not cancel within 48 hrs, they charge you for the entire appt fee. In my case, that was $150. They send out email notices 1 day in advance, which does absolutely no good as it is already inside the 2 days and you will be charged...When I asked the office manager why they couldn't send the email notice a week in advance instead of a day when it is too late to respond without getting charged, her response was that the email is just a courtesy. And, they will not reschedule your appt or give out any medication until you pay the $150 cancellation fee. this happened to me twice in the past 9 months. I stopped going to this office after the second time.... read more