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    The Thrive Center

    2.2 (13 reviews)
    Open 8:00 am - 5:00 pm

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    4 years ago

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    11 years ago

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    Innovative Psychiatry

    Innovative Psychiatry

    3.3(7 reviews)
    2.9 mi

    i will preface that my experience with innovative is also based on the fact i was rejected from…read moreseeing my previous psychiatrist at another practice due to missing appointments. so this practice is kinda my saving grace. i have been going to my psych here for 3 ish years and she has been able to accommodate me on my needs when discussing treatment, even when i mentioned a medicine i am on now that she was a little hesitant about. additionally, the front desk has been very communicative with me when making refills or discussing other situations like when i needed a refill during an out of state trip. what i got out of this care is that when you put the effort into your own mental health, other people will too. just being on top of communication will save you a lot of strife.

    First, very inefficient website because if I am on my phone and trying to access the patient…read moreportal, I have to download the app, which is excessive. Second, when I try to login to the patient portal on my computer, there is an option to login with email only and they will send a code, but when I tried to login this way they did not send me an email--at all--with my code, making me unable to login. My psychiatrist, Madison, tried calling me, but it was on the line I was already on, so I was unable to call her back, and had to wait for her to ring me again. I have it noted in my portal where I want my medicine to go to, told Madison where, and confirmed with her when she read the address back to me, AND THEY STILL sent my medicine to the wrong address. This has happened numerous times before, which is incredibly frustrating especially because I am taking this medicine for my anxiety, which only skyrockets when dealing with this constant miscommunication. My anxiety is at an all-time high whenever I have to deal with this establishment, and I genuinely do not understand how they instill a fight or flight response in me every time I have to communicate with them.

    The Thrive Center - c_and_mh - Updated May 2026

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