Unfortunately, Recreation Unlimited has taken the time to not just lie on their own product page,…read morebut also fail to provide reasonable customer service pertaining to a hot tub filter costing as little as $60. I do not recommend doing business at Recreation Unlimited with Lilliana, the Sales manager who clearly knew they were in the wrong by trying to offer me a settlement, the Service manager who seems to be woefully misinformed about Cal Spas warranties & parts, as well as Kyle in the Customer Service department who failed to convince this "leadership" that I wouldn't be including him by name in this review if I didn't end up receiving a full refund. Perfectly calm and friendly people, who completely misunderstand what customer service means. Simply put for context: I ordered the FIL75-5D145H2OE-4 filter. What I received was a tampered-with delivery full of used Nespresso pod garbage. I contact them, they ship out the filter again, no issue. The filter I receive is NOT a direct replacement for my OEM filter, despite their own product page listing it as such. Even the URL of the product page indicates the part number incorrectly. Cal Spas confirms, by serial number, that it does not apply to my tub, nor does that part even exist in their system. It's not even the same outer diameter. I note this to Rec Unlimited and the Service manager suggests that I, "just try it out." Of course I choose not to because I'm not going to void my warranty or potentially destroy my tub's plumbing from a fake product, but it was clear at this point that there is either an outright ignorance when it comes to the products this retailer sells or they just simply won't care about your experience with them. What they did offer: A partial refund where I would have to cover the shipping costs. So not only did they realize they had fault and offered this concession, but further insulted me by requesting the shipping fees that they wouldn't have incurred had they just simply not made this mistake in the first place. Now, you've not only admitted you were wrong, but you have a chargeback coming your way too. I'm very much looking forward to the response that I will get from them here in this review. Because if it's anything other than, "We're sorry. We'll refund you 100% immediately." then every single person who reads this review will know exactly how you operate.

Ordered what I thought was an OEM sub panel for a Hot Springs Grandee. Not what I received. I was…read moregiven a 100 amp panel with two breakers. I could have bought and built that myself for a couple of hundred dollars. Paid $650 for their panel. Website says spa parts are not returnable, which the panel is listed as. I was contacted by the company and they offered a return....unfortunately, after it was already installed. I had the electrician out, and since their policy was that such parts are not returnable, I decided not to take a risk with buying more equipment and hoping they would take it back. Disappointed customer. Feel mislead. :(

My homework & hunting ended when I visited Tom @ HOMESTEAD BARNS in Peru IN…read moreMy inspector Buddy checked out the construction and I went forwardfrom there My Lil House was built and delivered any scraping. Or dents were quickly and perfectly replaced or repaired Everyoneis so kind and nice to work with. My Lil If you need a structure go see TOM AT HOMESTEADBARNS. You will be Happy you did. Cat Smith Galveston, IN .

Will never do business with this franchise again. The local who runs this particular operation is…read moreshady in my opinion. I initially tried to buy a nice repo but was told it wasn't available yet. When I looked at it, the unit was full of previous owners junk that obviously was too big a burden to be emptied for a cash sale. I figured out later why he wasn't interested in selling me that one. I looked around a bit but kept getting directed back to "a smokin deal" that would include a ramp that the "home office didn't need to know about". Told me he would bring it over after unit was delivered? Hmmmmm...that made me a little uneasy about his integrity. I purchased the unit and had it delivered nonetheless. I was told they deliver and setup as part of the deal. Perfect I thought. Unit was delivered and set on property, they put a small level on the floor, threw a few scrap blocks of wood under it here and there and say "what ya think"? I have no idea I don't have my readers with me and could not see the level readings. Im assuming they know what theyre doing as they do it everyday so I say it looks good to me if it looks good to you. The next day my neighbor and a contractor Im having some work done by are looking at it and laughing as I walk out to greet them. Whats so funny I ask jokingly? They both said "your shed is leaning buddy". I take a look at what they're talking about, sure enough its way forward leaning. My contractor puts his 4' level on the outside corners of the building to see how far off the building is. 1/4 bubble off! Wow! No problem right? The salesmen (Tom Lennon) who sold it to me assured me "no worries, if you have any problems I will make it right". So I give Tom a call and right away he has a negative attitude about it. Asked me if I put a level on it? Ummmm, that was your job I responded. You were responsible for delivery and setup. He told well he couldn't come today but could in a couple days as he wasn't gonna pay his delivery guy to come back out. The day he says hes coming he was not here at time specified. Instead I get a text that says be there within an hour. I respond I have alot to do and he responds I will get there when I can. It amazes me how prompt he was before the sale and the getting paid part. But now Im just "whenever I get there".. He shows up in the last 5 minutes of the "within the hour" with a bad attitude marching thru my property with his level asking me again if I put a level on it in a condescending tone. I then told him to leave as he was not going to talk to me that way. He got even more condescending as he got further from me on his way off my property, making the remark Im wasting his time! Had the nerve to tell me he'll fix it yet he didn't put his level on it to see its not right and continues to act as if I don't know what Im talking about. Why offer to fix it then? Come to find out, he personally bought the building used from someone and put it on the business lot. It wasn't a repo afterall. Having me write the check in his name should have been my 1st clue. Well I got the free ramp that the business "didn't need to know about" and his "when I can get there" schedule as well as a bad attitude all AFTER I paid for it. My contractor had it level in 2 minutes. 2 minutes was all it took to make it right. I will never again "waste" Tom's time.

I came here hoping to browse patio furniture now that I have a (small) outdoor living space. Family…read moreLeisure is a large store with lots of quality inventory, but unfortunately most of it was way too big for my small space - and far outside my price range. If you have a large backyard/patio/pool space, this might be a good place to look for outdoor furniture and other items. I'll keep this place in mind should I ever need a larger furniture set and have the $ to spend on a nice one! There were plenty of sales people milling around to answer questions, but they didn't hound you - which I appreciated.

The customer service at the top down is one of unaccountability and "pass the buck". We purchased…read moreproduct to close our pool. When it arrived, only half of the order was in the box, which had "damaged tag" by FedEx with a message that the product had arrived damaged and the FedEx Depot had had to re-package what was left of the deliverable items. Because closing a pool is a time sensitive activity, and Family Leisure packaged the containers of chemicals that were ordered, you'd think they'd have taken into consideration the fact that the packing of the items was an important thing to consider before shipping it out of the Indy warehouse. Our FedEx delivery driver is a great person. We've been on her route for quite a few years and she's always been extremely responsible, honest, and careful with our packages. When she told my husband the package from Family Leisure was packed so poorly that the product was falling out, all over her, and the box had to be totally replaced, we believed her. When I tried explaining all of this to the manager, Juan, he was nothing less than patronizing. "Not Family Leisure's problem, once it leaves the store (no accountability for the poor packing of the order), it is a problem with FedEx. File a claim with them". I asked about the timeline of closing the pool without enough chemicals that were already paid for..."that's a problem with FedEx". Juan was not only unprofessional, unhelpful, uncaring and condescending. I asked how long it would take for us to get our money from FedEx to re-purchase the 2nd container needed to close the pool...he didn't know. And his voice and attitude was so rude. I told him the way he was choosing to handle this left me no other choice than to leave him a bad review, he said, "Go ahead." So...my advice....take your business elsewhere. The Family Leisure in Carmel is awesome. Indy is awful. It's not our first experience with them but it is our last. We should have checked who we were calling when we placed our order. If I could give them a zero, I would.

Not only is the furniture beautiful and excellent quality, but the customer service is tremendous…read more Anita patiently helped us explore the many options available to us, from furniture style, to wood type, to stain choices. The delivery was prompt, efficient, friendly, and careful. A wonderful experience!

Love our table,chairs,bar stools and cushions.Craftsmanship is beautiful and was well worth the…read morewait in getting it.

Before you plan your Stuckey Farms trip, you NEED to know this!…read more There is still SO much to do on a weekday but some of the biggest attractions are weekend-only! Honestly the biggest perk of going during the week? We practically had the place to ourselves! Stuckey Farms is located in Sheridan and is home to their Sunflower Festival + Harvest Festival. We visited on a weekday, and my kids had a BLAST! Pick your own apples -- every ticket includes a little bag of apples! U-pick zinnias -- 3 flowers per person Giant 60' tube slide ‍ 2 jumping pads 4 different playgrounds Soccer pool Goats + pigs Tons of cute photo ops And the apple cider slushies were a HUGE fan favorite with my kids! The farm store is also worth checking out. They have everything from apparel, jams, honey and popcorn to toys, books, seasonal décor and more. SAVE THIS before you go! The Super mega slide, train, tractor train, hayrides AND main kitchen are ONLY open on Saturdays + Sundays. Thursday + Friday: $12.50 online | $14.75 at the gate Saturday + Sunday: $16.25 online | $18.95 at the gate So while you'll miss some of the weekend attractions during a weekday visit, the HUGE positive is that it was SO much less crowded when we went! We basically had the place to ourselves, which was amazing with little kids. And since the kitchen is closed on weekdays, you can bring your own food! Bathrooms are located in a trailer, but they also have a cute little changing shed for babies. Wear your tennis shoes and bring the stroller! There is A LOT of walking. And the pumpkin patch is opening soon! Stuckey Farms -- Sheridan, IN Definitely one to add to your fall bucket list!

I had a great time at Stuckey Farm with some friends!…read more We came to do the corn maze like true Midwest girlies, and it didn't disappoint. We did the scavenger hunt, completed puzzles inside the maze, and eventually wound our way through! It was a very hot day for the season, so the apple cider slushes and hayride around the farm were good rewards. They also served Native Bread cookies in the shop, so I had a pumpkin chocolate chip one. A very pleasing option for a gluten free and dairy free person like me! I bought cider to take home and it was fantastic and priced well. It cost $10 each to get back into the activity area, which was reasonable, but could get pricey if you're bringing a big family. So check rates ahead of time and save up! But we had a great visit and I'd go back for another fall adventure.

Highly recommend! The owners and staff are very knowledgeable, polite, dependable and stand behind…read moretheir work. They were on time and quick to respond to emails and texts! Very hardworking group and they stay late to get job done in reasonable amount of time. Best part is they are a small, family owned business!!! ​

From the owner: Professional playground installation company that services Indiana, Michigan, Ohio, Kentucky, and…read moreIllinois. We install both residential and commercial playgrounds, fencing, all types of safety surfacing, dog parks, and offer excavation and grading. Contact us today for more information!