I had the arduous task of selling a house that was across the country. Due to circumstances beyond my control, I wasn't able to move out there temporarily to oversee things which would have made for a smoother (and quicker) transaction. Already three hours behind, I knew this was going to be difficult.
After speaking with four different real estate agents (three who had experience in the neighborhood where I was selling, two by phone, while the other two came to the house), I decided to go with Matt Swanson simply because he displayed empathy to my dilemma, and didn't try to sweeten the situation. Even through his soft-spoken and quiet demeanor compared to the others, he also showed no sign of backing off which to me meant he was determined, and I found that to be a quality that I would need. It certainly didn't hurt that he was part of a referral from another trusted person who recently came into my life so in some ways, this was a no-brainer.
Though he was the only one who had not sold a place in this community, I had a feeling they would be willing to work through everything with the HOA, and not let anything slide.
Corresponding with him for the first couple of months, I was also introduced to his wife Tracie (via phone as well) and from there, her and I continued the communication throughout. I was kept up to speed with their Executive Administrator Ansel, who was courteous and also was able to answer my questions when I needed specifics.
Plain and simple, the house was a disaster, and it was going to be a miracle to get through. I had the three of them with me every step of the way, from contract to contract, investor to investor over the course of nearly 8 months.
I knew nothing of this business going in, and even though I'd still say I'm ignorant to the process, I was guided by trustworthy people in the form of The Swanson Team. I couldn't have asked for a better support system. The process of selling a place is like a relationship; you're in touch constantly, and once it's sold, it's similar to an amicable split. I'm sure it's kind of the same buying a house as well, but I know in my life I won't get to that point but I'm okay with that. This all taught me I'm a renter for life!
All things said, I cannot imagine giving them anything lower than 5-stars. read more