Great service. Fixed one TV in the past this time warranty had run out and they gave us good advice…read moreon buying our new TV.

1. I am having problems with my Canon MF4450 printer so I called this company as they are the only…read moreservice depot close to Calgary. They quoted $ 63.00 for service to assess what is wrong with the machine if I need help. I am to do a couple of things with the printer and see if it solves the problem. If not, I am to contact the company again. 2. If you don't have a car, you will have a problem getting your product to their company. 3. If you are looking to buy a printer, avoid Canon as they don't have technical support in Calgary or a repair depot. This is not a reflection on this company but on Canon as a whole.

I read the reviews and I think it is worth a look. I will comment more once I visit. It is…read moredifficult to find component stereo equipment anymore so I am looking forward to the visit.

Working with the professionals here - they treat your home theatre setup as if it was their own…read more They have the best prices and no greasy sales tactics. I went to a big box store, and as a woman, I wasn't even served. The team here was everyone to have the best possible experience.

I ordered an isolation transformer and a variac from these guys online and the experience was…read moregreat. Super fast shipping, and email communication was clear and prompt. Got the equipment today and everything is perfect. Definitely recommend!

Fantastic company to deal with. Had everything I needed and the staff were extremely helpful and…read moreknowledgeable. Would highly recommend to anyone looking for specialty electronics !

It seems harder to find a store like this that's so dedicated to the quality of its products, and…read moremaybe more importantly, the satisfaction and provision of top service to their customers.

I bought an Acoustic Solid 113 table from these guys, but rather than the the Rega arm it was…read moretypically sold with, I was recommended and chose a Jelco 850S. Upon preliminary set-up in their shop, Greg and I noticed we were unable to achieve the Jelco recommended 214 mm pivot to spindle distance. In fact we were out by 10 mm. This was because the The Audio Room or TriCell (distributor) drilled the three arm collar holes into the wrong location on the aluminum arm board. With the arm collar mounted to the board, it didn't matter which way we rotated, we couldn't get anywhere near 214 mm. I asked Greg if being out by 10 mm would impact or impede sound quality, and he said "no, that won't make a difference". Also, achieving anything close to correct VTA was impossible because of the platter height. They failed to research this compatibility. Two months later I sourced out a company called Ammonite who designs spacers specifically for Jelco arms ($100). Not sure how The Audio Room failed at all this, as they knew what arm I was buying, and it clearly states parameters within the specs. During setup at my home, Greg used a spirit level on the platter and that seemed fine. However when cuing, the arm drifted inward. He suggested "placing the cuing lifter into a vice and bending it". I felt this was the wrong approach, especially on a new $1,700 tonearm. I took the spirit level and placed it on the plinth. Turns out it was on a different plane than the platter. Greg said this didn't matter, and all that was important was the platter being level. I felt he was wrong, as the arm board is mounted to the plinth, and this may effect cuing if the plinth and platter didn't share the same plane. Sure enough, after looking under the platter I noticed the platter mounting plate wasn't sitting flush with the plinth. This is because whoever drilled the holes into the wooden plinth didn't use a proper forstner bit, which allows for clean drilling of holes into wood. The end result was large lumps around each drill hole, causing the plate to sit unevenly, making it impossible for the platter & plinth to share the same plane. Standing back, you could see how uneven the patter to plinth was. I suggested we use a file and some sand paper on the large bumps around the drill holes. After that, we remounted the plate and now it sat perfectly flush. I placed the level on both the platter and plinth, and now they shared the exact same plane. Also, our drifting cuing dilemma had been resolved. Gee, I wonder why? Greg had forgotten certain tools upon this first visit. He said he'd return a couple days later. Upon returning he forgot his eyeglasses that he said were essential. Regardless, he adjusted a few things while trying different geometries with his protractor. I could see he was upset and had a heck of a time achieving any sort of accuracy due to the fact he couldn't see very well. We got things sounding so so, but there was still distortion. This had nothing to do with cartridge break-in time. I knew it was related to set-up. He asked me to listen for a few days, and he would return (with his glasses) to fine tune things. Upon his return he forgot his reading glasses again! He left and came back an hour later (w/ glasses) and rechecked the set-up. I asked him about being out by 10 mm on our pivot to spindle, and that maybe it was causing the distortion and sibilance we were hearing. He again replied with "no, that won't make a difference". With that I could tell he was really out of his element, and getting frustrated not to mention embarrassed. So, that was it. Greg felt there was nothing more he could do, and after forking out over $6,000 for the table, arm, and cartridge it was goodbye. I emailed him, to which I received a nasty reply. No more support from The Audio Room, helping me obtain the Jelco recommended pivot to spindle distance of 214 mm, or achieving proper VTA because of platter height (see aforementioned Ammonite spacer). I was stuck with a new turntable and unable to enjoy it. I really needed to find someone with a tap and die set so I could drill and thread the holes into my arm board allowing me to achieve the correct 214 mm pivot to spindle distance. After Googling, I found a machine shop that would drill & thread the holes for $75. I then contacted an audio tech with a protractor. He came to my home (for a fee), we set the measuring arm on the protractor to 214 mm and rotated the arm board until it was dead center on the template affixed at the top of the arm pivot. I marked where the holes should be drilled, took the arm board to the machine shop and had it back the next day. The audio specialist was a great deal of help to me, and together we set things up correctly (for a fee). After putting up with The Audio Rooms failing on many levels, I was finally able to enjoy my turntable. The Audio Room should have offered support and done this work for me. Why am I responsible for their incompetence?

I have been shopping at Memory Express for years and have never been disappointed. The staff are…read moregreat and knowledgeable and the techs are quick and thorough. I bought the MSI MAG PANO 100L PZ black case and I am in love with it. I needed more space to fit my new RAM and Graphics card as well as the existing fans and this case does not disappoint! I love3 how spacious it is, and that I can see all of the RGB on my components. It is easy to get in to for cleaning and dusting and should I chose to expand my system, I won't need another case. I initially chose this case for the looks online, but now that I have it, I am impressed with the overall aesthetics.

I went to memory express at the Dalhousie NW Location in Calgary on August 12 ,2024 as I had some…read moreconcerns with messages I was receiving from Outlook & Microsoft.I went to the service desk.The customer service rep was Luke McMath and I was so very grateful he went over a few things with me and explained to me what the messages meant,as I was concerned I was going to loose my hotmail email & thought it was not insynched etc . Luke helped calm my mind and it was the best birthday gift as I received that day as I did not know what to expect. Thank you Luke,you made my birthday great ! Jeni Ji Cousins

Came here to look for the Nintendo Switch. Too bad no inventory. So the sales person was very nice…read moreand friendly. He said I should call and they can put one on hold. But of course, I would have to try my luck and call on the day of the shipment. They haven't got a shipment in for awhile so they don't know when but should be soon. I later walked around the store and I have to say. Yes it was quiet on a weekday but the layout is pretty good. Its spacious and comfortable to walk around. Good exercise and you get to browse the store.

Thank you to Russell for helping us identify a gift card scam before we actually made our purchase…read more We appreciate you!

I came in Active Tech to find a couple of items and the sales person saw me come in. He was talking…read morewith a customer at the register and continued to talk with the customer for the entire time I was there. Not unusual but the they were reminiscing on the days of old and had nothing to do with business. I looked around the store and couldn't find what I needed. The sales person didn't even ask if I needed help as I did need help and continued to reminisce with the customer who was retired as per the conversation. I did need other things but had left passing the front desk and the sales person didn't even ask if I needed help. Not happy by any means and went to another electronics store in Calgary and got what I needed when the sales person asked me.

If you are looking for something drive up and down 32nd Ave NE and you have a good chance to find…read moreit. I have been looking for a store to buy electronic parts for years now and finally found this one. The guy behind the counter was not extraordinary nice but the selection compensates some of it. No more need to stop at the Source to buy pricey parts, transformers, cable, ... Four stars for the selection minus one for the snippy guy.

I purchased 4 desktop computers complete with monitor, keyboard and mouse. I am very novice at…read morecomputers but had been referred by a friend and thought I could trust them with advice and good used computers for my new business. NOT TRUE. Once I purchased the computers I hired an IT guy to configure them with the printer in the office etc. The IT guy said do you realize you paid more than brand new monitors cost and that the computers are at the end of their lifecycle. They were years older than I was told. I was also told they were getting all the computers ready and serviced. When my IT guy opened the covers, he found they had been well used by a large organization and were very old and could not be upgraded to the newest operating system Windows 11. Furthermore, each computer was full of hair, fuzz and dirt and some of the fans didn't work. I complained and Open Box Macleod allowed me to trade the monitors for a credit. One thing I used the credit for was to buy an expensive coffee grinder. The grinder did not work so I took it back to Open Box Macleod. They said they could only send it in for repair. Months went by and still no coffee grinder. I went to the store many times in person and they shrugged me off and would not refund me and refused to help. I spent about $4000 and if I had the time, I would stand in front of their horrible, dishonest, disreputable Open Box Macleod location and tell them all my story. Worst Place to buy anything. They cannot be trusted. I am literally ashamed I fell for this discount store.... it is far worse than buying from a new supplier.

They are the best I spoke yesterday and today with 1 of the guys to purchase a ninja foodi grill…read more5in1 Indoor with 120 $ but when I was there the product was sold by mistake. But....... they give me a new ninja grill 7in1 Indoor at the same price. You guys are amazing. I will recommend you guys to all my friends. You really make my day. Bless you guys

When I was in need of someone to help me with computer issues especially when I was hacked and my…read morecomputer was locked, I called Matt at Country Roads Computer Services. The next day he came to my house in Hussar and helped clean up my computer of trojans and viruses plus put a new free antivirus software program on for me. I've come to depend on Matt with my computer issues and I've also purchased a refurbished laptop from him. I totally recommend Matt for any service or other computer issues you have. His friendly personality is a plus if you are a rookie with computer problems as well.

From the owner: All Desktop and Laptop Repairs, Windows and Apple, Anti-virus/Malware disinfection, Slow PC…read moreperformance tune-ups, Networking/Wifi, Backup solutions.