Not only do they take great care of your furbabies, they send photo updates and keep you posted on…read morehow they're doing while you're gone so you don't worry.

Took our dog here before christmas they did great trimming his nails and bathing him. We took our…read moredog back just 3 weeks later and after almost 3 hrs we went to pick him up and see what was taking so long. They claimed they couldn't do his nails because he wouldn't let them that he was biting and chewing on all the tools and biting them so they had to put him in a crate to dry. He was not only wet but soap was still all over his head, neck, thorax and flank and was partially clumsy drying in. Then his nails were not all finished just a fee clipped and in the worst way possible. We took him to another groomer immediately to get him washed properly and the nails fixed and they seen where his nails were cut badly. They said he was a well behaved pup that wanted to give loves but did not chew or misbehave at all for them. Skeens should be ashamed to allow this.

My nephew's dog, Titan, went missing the morning after being dropped off at Kennelodge in…read morePortsmouth. When I asked how far their cameras go back and if we could review different angles--just to understand how Titan got out and ensure the footage wouldn't be overwritten--I was told no, because other dogs might be visible. I was then called delusional and crazy for even asking. Initially, my sister (my nephew's mother) was told there was no camera footage. Later, she was sent a screen recording showing Titan getting out of his kennel and into the common area--still within their fenced property. So clearly, footage did exist. When Titan first went missing, a staff member told us they had just started looking and had already called my nephew to notify him. That same staff member told my sister the last place they saw Titan heading toward was the Second Street bridge and west side. Our family, including my sister, immediately began searching that area--and even saw the Kennelodge truck parked near the racetrack side, suggesting they were also looking in that location. But after about two hours of searching, the story changed. We were then told that Titan had actually been lost near OSCO, a completely different area. These conflicting and shifting accounts made an already difficult search much more confusing and frustrating. Friends and family have been searching nonstop--on foot, by car, drone, and kayak. We're not trying to create problems or blame anyone. We just want to find Titan. But the inconsistent information, lack of cooperation, and dismissive treatment from the owners and staff has been incredibly disappointing. This is not the type of response anyone should receive from a facility entrusted with the care of people's pets.

I've been boarding my boys there for years. Dexter & Milo are happy, healthy and well cared for…read morewhen I travel. I have complete faith in the caretakers when I am not home. I've used them for doggie day care as well as grooming. My boys stayed 4 nights in November and will again for a week in December. It's nice to know someone has them and cares for them when I can't be there. Thanks Kennelodge

If you are looking for a place that will hold your dog hostage if you are 10 minutes late, and…read morecharge you $50 for an overnight stay when you are standing at the door knocking to get your dog back, this is the place for you! Furthermore, if you write a negative yelp review (especially if you are a woman), the owner will can and bully you and threaten legal action if you don't take your review down. Class! Do yourself a huge favor and never take an animal to Tin Woof Inn.

This place was a joke! Made reservations for my 2 pups over the phone 2 weeks in advance for a…read moreFriday and Saturday night. $72.00 a night for the 2 pups. Very Pricey but gave it a shot. Upon asking them pick up times for Sunday they said between 3pm and 6pm. I go to pick them up on Sunday and they charge me $28.00 extra for each dog, $52.00 for picking them up on a Sunday. I had called them previously many times to ensure pick up times and they NEVER, EVER once said it would be an extra charge for picking them up on Sunday. Never have I seen that before and I have boarded my dogs many places for travel. They said they were doing me a favor. HA! Right. Dogs were not happy upon return and they put their Harnesses on upside down and were pulling them with the leash attached under their bellies tripping them up. That's just poor training, communication and Management. What else are they doing behind closed doors to our animals?? Be careful of this place.

We left our Lab with SAC for one week. One of the attendants noticed him coughing, a Vet called to…read moreadvise us, later said it was a false alarm. We picked him up several days later, we paid the bill, including the Vet's bill. Only to get him in our truck when he presented with a whooping cough. We called SAC and we were told to bring him back, we asked why would we do that. We proceeded to one of the 24 hour emergency vets in Cincinnati. No call from SAC Management, no apology or concern. NEVER AGAIN!

I called 20 different vets to have my dog euthanized, majority of the were rude and showed zero…read morecompassion. Shawnee animal clinic didn't hesitate to get me in under there emergency service. Everyone I spoke to was nice and comforting. It felt genuine and I don't believe I would have got that anywhere else. They went above and beyond for my best friend on his final day. I was always told they were to expensive but they were the cheapest I had called. Thank you guys again for actually caring about people and animals!