Excellent service and very professional communication throughout the entire process. The translation was accurate, delivered on time, and accepted without any issues. Highly recommended for academic document translations. read more

Deceptive Company - Avoid at All Costs This company became blatantly deceptive after we completed the quote, confirmation, and payment process. Once they had our money, they claimed the word count was incorrect and demanded more money. When challenged, they backtracked -- only to then claim confusion about the expedited service we had already been quoted and paid for. I sent them a copy of their own order confirmation, which clearly included "urgent translation and apostille service." Their response? Ignore the documentation and demand an additional $100 anyway. When we requested a cancellation and full refund -- less than an hour after payment -- they went silent. Despite advertising a "cancel for a full refund" policy, they have been completely unresponsive via phone and email. Do not trust this company. They are disorganized at best and dishonest at worst. read more

The Spanish Group did an excellent job for us. They responded to our inquiry very promptly. The price they quoted us was the lowest of all the translation services we researched. Our translated documents were returned to us within two business days, as promised. They were completely professional and did a great job. read more

Warning don't get ripped off! was excited to find a translation company that could handle my NLV Spanish Visa documents for Sworn Translation. The customer service agents were amazingly helpful. But when it came time to receive my quote is was so far out of line that I would never consider working with this company. The same documents that several other companies/individuals who are Sworn Translators for the Spanish Government, were giving quotes of $30 to 40 dollars a document, this company wanted to change me for each word. And this company gave me an estimate of $2891.00 it wasn't even in a ballpark I would consider paying since my cost for the same documents was quoted at $350 total from two other sources. I was appalled that they would take such advantage of people like that! I ended up directly dealing with a fantastic gal from another company in Spain. Her English was excellent and she got everything done very quickly. Please be forewarned to not use THE SPANISH GROUP and get ripped off, there are plenty of fantastic Official Sworn Spanish Translators out there who charge reasonable, fair prices and do excellent work. read more

The Spanish Group - This is a picture of part of the email I received with the quote. - Translation Services Near Me - Los Angeles, California

Submitted a quote to see the price. Got a call in like an hour saying that bc I didn't complete the form to not hesitate and proceed. What was that?? Thank goodness for them making that call before even proceeding so I know not to trust them with services not to pay this place. read more

Pay and then charge more. Make sure you get a quote beforehand. Don't be too confident if the documents you upload give you a price. Then they send you emails charging more money. They should care more about customer satisfaction. A satisfied customer recommends and returns to where they were well served. read more

I needed to get documents translated and sent to the apostille for my custody case. They were prompt when providing a quote - both cost and timeline. When i paid, that was the end of their customer service. I emailed my "contact" several times, no response. I called and would get a vague answer and get put on hold when i asked for details - only to wait 45 mins and then get cut off. This happened repeatedly. When i expected the documents to be arriving AT my lawyers' office, because they told me they were complete just awaiting FedEx tracking number, they went silent again. only after i pressed by phone and many emails, did i get a response - saying it would be another week!! This would require i change my International court date!! I am beginning to think this is a scam company and am looking into putting in a claim with my bank and the BBB. I still cannot get someone to call me - eventhough they claim they have tried - no message, no missed calls - so this only adds to the lack of transparency. read more

Bait and switch. Please don't buy their Spanish translation service for Spanish immigration. They are not real sworn translators and will deliberately sell you the wrong thing, which will jeopardize your visa, then will try to upsell you the actual sworn translation at 5x the cost. You'll be lucky to get a refund. read more

Great customer service, great company Definitely recommend !!! Don't hesitate to use it Quick response whatever you needs are read more

I needed a certified translation for a birth certificate, and I shopped around, as I never had to do this online, and I was kind of worried to send out important docs first in order to get a quote. I came across these folks from The Spanish Group and I was impressed indeed about their prompt response, absolutely great communication and customer service, and the translated document provided, it looks just like the original but in Spanish. I have to admit they had the most convenient rate, as I found rates from $25 to $125 for the same doc. I really think they want to stand out and everybody is on the same page. And what gave me confidence were the reviews on BBB, so I thought it would help out somebody else in taking their decision. Thank you, TSG, and I'll know who to turn to, for any future translation. read more

Oh my God, most amazing translation company in Los Angeles by far. I had quoted around for a lot of different options for translating different types of documents from my work and this one by far exceeded every expectation possible. Thank you so much team at the Spanish group and thank you so much Genesis in particular you were very helpful. Thank you thank you thank you thank you thank you. read more

This service is very prompt and their customer service manners are exceptional. I've used them twice already and are about to use them again. I highly recommend them. read more

The Spanish Group made a translation service of some documents for me, the price was fair, they were super fast and it was a super easy process with them. I'll definitely work with them anytime i need in the future. Thanks a lot!! read more

They are the best in their business . Their time of response and delivery every single time I request a job from them is flawless. They helped me two years ago with some translations for my marriage license in the USA. And now they did my Driver's License, and the job and timing was perfect. Their prices are also very good in comparison with other companies that take longer and charge more. If you need a translation The Spanish Group is your best option. read more

they told me to contact Ecuador authorities to confirm what I need, Ecuador officials told me not to use a third party for translation but to bring my original documents to Ecuador, this was at the request of the Spanish group LLC, when I requested a refund, they told me they will check up on it, but still, they are the ones that told me to reach out, and I did, i told them the response, so I should be entitled to a refund, and until I get my refund they get 1 star. read more

We needed documents to be certified translated from Spanish to English, the Spanish Group was able to help and did it with professionalism. They worked fast and mailed the certified translated documents fairly quickly. Highly recommended! read more

I had crisis situation where I needed a document translated quickly. The Spanish Group did an amazing job with translation and gave me the documents I needed in a timely fashion as promised. I highly recommend them. read more

I've had a few short pieces of writing translated by The Spanish Group and was shocked at how easy and user-friendly the whole process was each time. I was worried getting my writing translated was going to be a headache but, really, it's been no hassle at all and has made my writing more accessible to wider audiences. I also recently recommended them to my workplace and have had such a pleasant experience with the back and forth with the representative about quotes and all my pesky red tape questions. They've been prompt, patient, and so helpful - even offered us a nonprofit discount. read more

Professional, fast, communicative and most importantly, that customer service skill was top notch with all I've encountered from The Spanish Group. read more

The whole process was excellent. Customer service great! I received my order in just a few days and prices are very affordable. I translated our birth certificates from English to Spanish certified because we moved to Mexico. Thank you!!! read more

Horrible service. Called them to request my invoices. I was placed on hold for 5 minutes, finally spoke with someone just to be transferred, I was placed on hold AGAIN for more than 5 minutes this time. All for the next rep to click on me because "she can't hear me". Now, no one wants to answer the phones. NEVER using this service again read more

Exactly what I was looking for. I had to get my birth certificate translated and The Spanish Group made it easy all I had to do was upload a picture of my document on their website fill out my information, pay and done. They took care of everything else and in a couple days I received my documents. At first I was skeptical because sending documents to a service you've never used before is stressful but they really are professional and trustworthy. Would recommend. read more

I paid 50% more to have my 10 pages of Spanish documents translated into English within 24 hours. It is now 32 hours later and I have nothing. Additionally, I called 26 hours after my payment to confirm these documents would be completed as they are crucially important.. I was then promised they'd be translated within a few hours and I am still waiting. Highly disappointed and very aggravated to say the least. This has caused a major issue with my clients due to the lack of integrity and poor delivery time. Absolutely pissed is not an even accurate way to discover the chain reaction this has caused. read more

Great customer service. There's no long wait time to get ahold of someone over the phone. I was able to get certified and notarized personal documents in a timely manner at a reasonable price. Friendly, fast and easy system! read more

Just had to use the Spanish group services and I really recommend, they called me to make sure I got the quote, they was so helpful and all my questions was answered, came on mail as requested and checked all details about the job requested. So for sure I'll recommend this company for all people who need this kind services! Thank you guys for the amazing job. read more

The Spanish Group - Job requested - Translation Services Near Me - Los Angeles, California

I worked with Vianney and we some documents translated from French to English and my experience with her was awesome. She was very professional and answered all of my questions and concerns. I was a bit skeptical at first, but would hands down recommend The Spanish Group again. read more

The Spanish Group was the best deal in town in pricing compared to other translation services in the area. Don't let their competitive prices fool you! They definitely deliver. Their staff is quick to respond and were able to provide services on time. read more

I requested a large piece of information from The Spanish Group. They gave me a 5 day turn around time but had it back to me in 3 days! Great customer service and affordable. I would definitely recommend using their service. read more

I was very satisfied with their quick response time with my translation request . I will be using their services again !

Good service and professional communication. They work fast and they have reasonable prices. The employees are very nice and patient.

After leaving my last review I got a call and email the very next day. They made it right and gave me my whole credit back. The interpreter that was assigned to me was great. Daniel V. was great at staying in contact with me all week up to the hearing date and was very accommodating to the unpredictable court schedule. Unfortunately the hearing did not happen that day so he told me to contact him again to reschedule when i get the summons and by the time I got my new summons it was 4:00 he was already gone for the day so I could not contact him to see if he could if he could help me 8:00 am the next day. I ended up having to use a friend to translate for me because the time frame was so short. The only complaint I had was whoever answered the phone when I was trying to contact Daniel to reschedule was not helpful. He kept asking about a order number I did not have and would not transfer my call or even tell me if he was still in the office. I got kind of fed up and just told him it's fine and I would try to email him again and hopefully he sees it. I probably should have seen if they could get me another interpreter but after my 1st experience I was a little weary and had already developed a relationshipwith Daniel. So I felt better going with a friend just because I knew that they would be there. I will admit I could have been a bit more patient with him but my stress level was pretty high and my trust was not all there after the 1st experience. All in all things did end up working out and I think they did a decent job for the unpredictable schedule I have with the court in Mexico. read more

The Spanish Group translated all of my legal documents (45 separate documents) in a matter of a week. They kept all the formatting and style of the documents exactly as they were given to them. Perfect and seamless. Their follow through, customer service and professionalism is great. Thank you Spanish Group! read more

Oh this company is the best! So outstanding! I even had modifications for my documents amd they sent it back asap. Can you imagine Im on my way to the E.R. with back pain and I have to stop just write a review. I highly recommend this company they are so polite and have high quality services! Wish to write more but trust me they are all awesome! read more

WOW! I am so impressed by this business. Prompt in reply. Clear in follow-up. Excellent work (they reproduced the look of the original document almost exactly and it came with a statement of certified translation)! Thank you for such thorough, quality work! read more

I'm in HR for my dad's Italian restaurant chain and Sandra at The Spanish Group showed me what good customer service is all about. Apart from being super friendly and responsive, the work was really good (at least it looks good.. I don't speak spanish). Highly recommended!! The only downside was having to work with Alex for a bit (the billing department). read more

I recently requested a birth certificate translation and a notarized verification. The Spanish group was very professional. My request to fix a small problem with some numbers on the certificate was quickly processed. The paper copies I received were done very clean and professional. Everything online was completed within two days. Thank you very much. I will use this company for all my translation services in the future. read more

This company is amazing! They offer affordable high quality translations with a quick turn around time. I talked to Salvador who was very friendly and informative. I needed a background check translated for a Visa application for Spain which they notarized in house and when I had an issue getting the document ready for the Apostille of The Hague Salvador took the time to help me out. Their customer service is superb! read more

Thank you, The Spanish Group! I needed my marriage certificate translated to English in order to apply for my wife's visa. I thought about doing it myself, however something told me to have it professionally done. So glad I did! Visa approved! Next step is getting her birth certificate translated. We're almost there. Thanks for your help guys!! read more

I am beyond impressed with the service of this company! I was helped out immediately and helped with my concerns and were able to translate the needed documentation. Thank you for helping me out I truly appreciate it! read more

I paid for expedited service and express shipping to Ecuador to submit documents to the government of Ecuador to get married and they fedexed it in the slowest service available. Then they got my birthdate wrong so it was rejected by the Ecuadorian government. I emailed the account rep that handled my transaction and she emailed back saying sorry someone will get back to me. That was almost 2 weeks ago. I called them and emailed them numerous times but no reply to emails and no answer to calls and or messages left on their answering machine. I Finally received a reply yesterday saying that they had mailed it but didn't tell me when and where they mailed it. Of course they didn't answer that email. I wouldn't give them a half star. There are other companies that do it cheaper and faster. Stay away from this company. Their slick advertising is total BS. They will respond to your questions before you pay them. After you pay them they do not respond. Stay away from this company. read more