Simply, my wife went to The Source in Fort St. John and explained to the customer service person that she was looking for a portable, waterproof speaker. The service person proceeded to show her a speaker that was on sale an told her its what she was looking for. The speaker purchased ended up being an "Alexa" type speaker that controls the electronics in your home. The speaker is neither portable nor waterproof.
We are fully aware that we should have looked at the product closer prior to purchase however the sales person pushed a product that was not suited to the requirements to get rid of old stock. It makes sense after the fact.
Also be aware there are no returns at the Source.
Terrible business model in todays day and age, and not worth shopping at this store specifically. read more