Cancel

    Open app

    Search

    Services - The Sound Wall

    Music production services

    Recording and rehearsal studios

    The Sound Wall Photos

    Recommended Reviews - The Sound Wall

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - The Sound Wall

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    JC Penny Portrait Studio - 7:01 PM...rushed pictures so she could get to her Friday night soiree.  Lol

    JC Penny Portrait Studio

    (4 reviews)

    This location gets two stars only due to the attention that manager Pam gave to my…read moreexperience...other than that it would have been zero. In addition, I chose this location due to the low rating of the other JC Penny photo studio in the area. I scheduled the appointment online for 6:15pm. The online scheduler has a notes section where I entered the number of people and the number of poses that I wanted-three. Someone called to confirm the time the day before the session and I asked would they be able to accommodate a group of eight. When my family arrives at 6:10, the photographer (Ashley) immediately says that we should have come early, at 6, and that we should reschedule and come back another day so that we could have more time. I reconfirmed that our appointment was at 6:15. Ashley said that was right, bit that most people come 15 minutes early so that they can have more time. No ma'am, I did not drive 50 minutes to be on time and have you suggest that we reschedule. The session was rushed and the photographer had a really unique expression of emotion- laughing- when one of the toddlers was crying. After the session, I tried to make small talk and asked a few general questions, but it was clear that she was ready to go a d was rushing to get us to view the pictures and choose what we wanted. To photograph 8 people and 3 poses took all of 20 mins. By 6:55, I paid for my pictures and was back in my car. Pros: a manager that seemed to be concerned about the lack of service, discount rates online, lots of photo frames on sale in the studio, you pick your pictures and any enhancements in store before you leave. Cons: Poor customer service by photographer, not really kid friendly. For adults, go for the discounted prices. If you have children taking photos or can only come in the evening, go somewhere else.

    Not mindful of your time. My photo session was scheduled for 12:15 pm. We were not seen until 1:30…read morepm. I understand it was the holiday season, but what's the point of setting an appointment and being 1 hour and 15 minutes late. They spent around 40 minutes or longer per family, then our session was rushed. I would never visit this studio location again.

    The Sound Wall - musicproduction - Updated October 2026

    Loading...
    Loading...
    Loading...