We accidentally found this hotel and I am happy about it! This place is beautiful and it has an…read moreambiance that no other has, it's historic and is filled with antique furniture mixed with modern fire. Our receptionist, Angel, was so helpful and nice. She helped us with recommendations and showed us around the hotel and gave us the history on everything. I have not ever had a receptionist this nice and helpful ever. She loves her job and it shows. The room was very comfortable and clean. The beds are very soft.

Nightclub next door…read more.... Thursday night, human street rats everywhere, bass loud enough to wake you up from sleep, 12:51am writing this review. If you don't like sleep, stay here. Monday-Wednesday nights were fine, rooms are ok, breakfast service is very basic, but ok.

The room was very dark, even after we asked for a replacement bulb for the burned out lamp. We had…read moreto ask for soap and another trip to ask for Kleenex. Other guests were at the desk asking for similar items. The hotel water has a brownish tinge, which is probably why they give each guest a bottle of water. The shower never got past lukewarm, even though the sink hot water was burning hot. The hotel is very overpriced, probably due to the scarcity of accommodations in the area. The only reason it rates 2 stars is due to friendly staff. If you want to stay in Greenville, my recommendation is don't.Addendum: apparently this hotel has come under new management and are working to fix previous problems. I upgraded them because this morning they took time to talk, discuss the issues, and make it right.

We enjoyed staying here for the night, great customer service and a nice breakfast. Great place to…read morehang our hat for the night. Very close to downtown Greenville.

Well well well. We have to find a hotel in the Greenville Mississippi area and this one had a 8.1…read morerating amongst the others on hotel/motel row. Due to the kobuk 19 pandemic we had to really prepare ourselves to sleep in the room. The staff was very friendly and accommodating which was really a plus 4 us. But to our surprise as we embarked on to the room just like a lot of of the Yelpers here has stated the water was Brown throughout from the tub and the toilet to the sink. But if you're looking for a place to lay your head this is a great hotel to do it. But due to what is happening with the cwater which has been in effect for over 3 years just be prepared.

had one of the worst customer service experiences I have ever encountered at a hotel…read more I contacted the Holiday Inn Express & Suites Greenville, MS to reserve 14 rooms for my family, the majority of whom are veterans. I first spoke with General Manager Mary Williams, who told me the rooms were available, confirmed that we could receive the government rate, and explained that each room would be reserved independently because of the veterans' status. She then transferred me to the front desk to complete the reservations. I spoke with Janiya Johnson for approximately 34 minutes while she processed the reservations. During that call, she contradicted the General Manager and stated the rooms would instead be reserved as a group. Despite the inconsistency, she assured me that all 14 rooms had been successfully reserved and told me she sent the confirmations. Based on that information, I informed my family that the rooms were secured. Nearly two hours later, Janiya Johnson called me back and stated that while she was reserving my rooms, another manager was simultaneously booking rooms for a different group, and the hotel was now sold out. I reminded her that she had already confirmed all 14 rooms were reserved and had sent confirmations. When I reviewed the confirmations, they reflected only four rooms -- not the 14 rooms she explicitly stated had been booked. When I questioned the discrepancy and requested to speak with a manager, the call was disconnected. A few minutes later, Mary Williams called and claimed there had been a "misunderstanding." She stated that if I had confirmations for all the rooms, the hotel would honor them, but that the hotel was sold out. This directly contradicted the information she originally provided when she told me the rooms were available and transferred me to complete the reservations. The entire experience reflected poor communication, lack of coordination between staff, contradictory information from management and front desk personnel, and extremely unprofessional customer service. Most disappointing was that this confusion affected a large family group that included veterans who were traveling based on assurances from hotel staff that accommodations had been secured. I understand mistakes happen. What is unacceptable is giving customers conflicting information, confirming reservations that apparently do not exist, and then failing to take accountability when the error is discovered.

A month or so back, me and a co-worker had the liberty of staying at this DIAMOND (IN THE ROUGH)…read more. Our work takes us all around MS. Were constantly in and out of mediocre hotels. Never aiming for the expensive ones or the cheapest. This happened to be the cheapest around the area we'd been working. 5/5 amazing. ** Pool table in the lobby and they'll serve you a beer ** Also a great staff offering Amazing customer service

The moment I opened my room, I was hit with a strong odor. It was a musty scent…read more I lifted the sheets to check for bed bugs because of the looks of the room. Luckily, I didn't see any, but the mattress and bed frame were absolutely filthy. Hair, dirt, yellow stains, crumbs everywhere. The room always felt very damp. I guess that was because of the AC. The air conditioner was also really dirty. Just a bunch of debris and gunk in the vents. Take a look at the photos. I couldn't wait to get out of there.

This hotel has changed ownership (thank goodness), been renovated, and now operates under the name…read moreHotel 27. Hotel 27 is fantastic. All of the negative reviews that you see of the old hotel were accurate but have been corrected. I cannot recommend this recommend this hotel in its renovated state any higher. Go read my review and other reviews for Hotel 27 in Greenville.

A small but nice hotel , right on the river and in the heart of downtown Greenville , right next to…read morethe nightlife bars . The rooms / suites are very nice , clean ,and modern offering flat screen tvs and a mini fridge with microwave , complimentary breakfast in the mornings and free wifi , the cost is not to bad either . Overall I would recommend staying if you ever find yourself needing to spend the night in downtown Greenville ,ms

Jesus, this place looks like a crime scene in every room, pictures are stock, rooms with bullet…read morewholes, caving in shower walls, ripped curtains, cut phone lines, looks like there was a cons stop bye on the way to work DO NOT COME

I would not recommend this hotel for anyone. During my recent stay on 5/17/2025, I was awakened in…read morethe middle of the night by bites from bed bugs. I requested another room and was quickly accommodated. I then checked the bedding in the new room before deciding to unpack only to find out there were bugs in the new room as well. I immediately canceled my stay and requested a refund.

This place is a horror show. If it wasn't midnight in a driving rain storm I would've found…read moresomething else. Place needs to be condemned. Stains on the sheets and dirty bathroom. Just nasty. Place is falling apart. If I could give zero stars I would. Almost slept in the car. Water ran brown no joke BROWN. Spend the extra and get a real hotel. That's what I get for being cheap. Just keep Driving out of Greenville. the entire town looks like it wouldn't be much better. Horrible

Gave it a 2 stars because the customer service was grody. Also because the WATER in this hotel is…read moreBROWN literally I forgot to take a picture of it. Furthermore the room was very clean and neat the beds were very comfortable. Though I don't recommend staying in this hotel at all save your money and stay somewhere else.

Save your money. This place is absolutely disgusting. Sheets weren't cleaned so I can imagine how…read moremany people are sleeping in other peoples filth. The bathroom looked like the movie "saw" was filmed there.

Absolutely disgusted. We opened the door to our room at Econo Lodge, found old to-go boxes with…read morefruit flies.. We didn't stay, we turned right around and left. After four weeks of disputing charges on our credit card. This hotel is frequently charging our card. It was supposed to be a family trip, passing by... And now we are left to deal with this misery. Do NOT stay here!!! Read the reviews. They SUCK!