What a relaxing outing!…read more I was a bit nervous to get a facial given my history of sensitive skin, but the girls made me feel right at home and welcomed our group with open arms. The treatment itself was to die for, but what will keep me coming back to this location was the fantastic customer service! And a convenient location in the mall to boot. If you've never tried their treatments before or similar ones I'd recommend starting with Orange Twist

It's always a joyous occasion visiting here; coming out feeling fierce. After various services, I…read morecan say that they do a great job and take care of their clients here. Always greeted with a smile and every question is thoroughly answered. The decor is bright and cheerful with free snacks and coffee/tea/water upon waiting. The membership is really worth the value -- reduced prices and monthly fee can be used towards anything (no expiration) so it's basically a savings account. Give this place a try!

I went for a facial with Vallerie after reading the great reviews that she had and was not…read moredisappointed. She was so welcoming and kind and the facial was an experience in itself. My face looks and feels younger, I love it. Highly recommend this place!

One of a kind spa! Vallerie is highly skilled and professional. The setting is beautiful, private,…read moreand peaceful. You will get one to one attention. Highly recommend!

I highly recommend this spa and laser center. Having a doctor perform the laser hair removal…read moreprovides a sense of relief, and Dr. Chandra is careful, thorough, kind, and professional. The center has a nice parking lot and is located on the first floor closest to the side facing Stelton Road. The waiting room is usually empty or has one other person waiting for another staff member -- there are no long waits like at other doctor's offices. They really mean it when they say they reserve your appointment time just for you. I never have problems getting appointments either. If you're nervous or shy about your condition, you will find the peacefulness of the spa and professionalism of the staff very comforting. Before your first procedure, Dr. Chandra will spend time going over what needs to be done and answering questions. The hair removal does hurt, but it's over before you know it. How your body reacts to the procedure is different for everyone, but I usually had some swelling. (I have brown skin and black hair.) ***So a tip: run errands before the day of your appointment. That way you wont run out of food or other home supplies while you take a few days to heal. The first procedure reduced my hair growth probably 75%, so I had the most swelling after that first session (the swelling lasted 7 to 10 days). On subsequent appointments (every four weeks), my swelling usually lasted only a few days since there was less hair getting zapped. By my fourth session, I would say 90% of the hair was gone. My skin is smooth and the color now looks even. I am so happy with the results so far, and I have a few more sessions to go.

They deleted my Google review... so here it is again:…read more I had a very negative experience at this laser hair removal med spa and ultimately decided to stop going. During one of my sessions, I was severely burned in a specific area, which was very painful. The injury made me lose trust in the amount of safety I had during treatments. I am unsure still why it occurred because I was told that the puss open wound, was due to a hair that was ingrown and became infected... which I quickly learned was not what was going on. In addition, I felt uncomfortable with the staffing of technicians situation. While many other females worked there, there was only one laser technician available, and he was male. He performs Brazilian laser hair removal on female clients, but when I checked the website after a few treatments and curiosity, did not offer the same service to male clients, which in hindsight sight felt unprofessional and inappropriate to me being that if a female wants a Brazilian, she has no choice but to have a male technician. An hour before my appointments, I applied numbing cream on my bikini line and my entire Brazilian area with plastic wrap over the areas. At the beginning of my appointment, he wiped my numbing cream off from my Brazilian area very invasively without even asking if I was okay with that or giving me the option if I could wipe it myself before the lasering. The reason could be so he removes all of the product off completely before lasering, but with ONLY a male tech available and as a female patient who is basically blindfolded being touched in that vulnerable way, I should have 100% been given more options for my comfort. I was asked to remove my bra while wearing a medical gown that opens in the front. The laser treatment was only for my underarms, and the area was fully accessible through the sides/sleeves of the gown. There was no medical reason for me to remove my bra. As a result, my chest was exposed, which made me feel very uncomfortable and vulnerable. This situation felt completely unnecessary, and it could have been easily avoided. Between the physical injury and the discomfort surrounding the treatment environment, I chose not to return again. I would strongly encourage others considering this spa to think about your comfortability levels when getting vulnerable areas lasered by a male technician, to ask detailed questions about safety protocols, and how client comfort is prioritized before making an appointment.

My experience here was mainly focused on my massage therapist Raven, she was amazing for my 2hr…read moredeep tissue massage. She was very attentive & focused on areas I told her that pained me and that I wanted to give extra attention to. Most of the time during massages I'm quiet and like to focus on the massage but Raven made me feel very comfortable to talk to her & just be at ease. She did an amazing job, I left out feeling so much better & relaxed. I would love to go back but only to her, I don't even want to try anyone else, lol. Great job experience & the pricing wasn't bad at all!

Had a great experience with a facial and massage from Bridget and Stephanie. Did a couples package…read morewith my fiancee and we were both treated very well. Would absolutely come again.

I never leave reviews (especially a bad one) but I'm so disappointed with the color and highlights…read moreI got on 4/28/26 that I really had to. I have been to this salon before and Kelly always did a good job but I travel for work and have been in and out of the area so I decided to book online with Natasha for partial highlight/dimensional color + tone, gloss, treat w/cut and style the price online was 250.00 and I had to pay 125.00 when I booked the appointment. I went into the salon and Natasha was very nice but she did an awful job on my color. My natural color is light brown but I have been doing blonde highlights especially around my face. I told her that I wanted my base color lighter and golden blonde highlights. I even showed her a photo because I was very definite about what I wanted. Well she did my base color dark, dark brown (darker then my actual real hair color) and blonde highlights around my face but they are so even I have a big clump of blonde on the right side of my band (she cut curtain bangs, which I had and like) that it looks ridiculous. I look like a skunk with this clump of blonde and then dark brown everywhere else. I wanted to be more golden blonde for summer and my hair is darker than it's ever been. When she showed me my before and after pictures, I didn't want to tell her but I liked the before much better then the after. The other thing was she told me that she would have to charge me extra because she had to use more color and when I got the bill she charged $110.00 extra and it's says for Root to End????? Isn't all color root to end???? Really disappointing! I ended up paying 360.00 plus a tip for her for dark brown hair with a clump of blonde in the front?! I hate it so much can't wait to go somewhere else and try to get it fixed. Natasha told me not to worry that next time I'd book "full highlights" and it would look better. When I told her that it was really dark she told me; "don't worry, it will lighten up when you wash it a few times." This isn't my 1st color and I'm quite sure that no matter how much I wash it, it will never be the blonde color I asked for. Unfortunately I will NEVER go back to there.

Tanya was amazing! Super knowledgeable and friendly. She made sure to ask what I wanted both before…read moreand during the haircut and gave me so many tips to help maintain/style my hair. Would definitely recommend her and this place- the rest of the staff was also very friendly

I've been a loyal fan of European Wax Center ever since I braved my first Brazilian here. The…read moreresults? Chef's kiss. The only real battle isn't with the wax, it's with the revolving door of waxers. Just when you find your holy grail of smoothness, poof, they vanish like a magician's assistant. Finding a good waxer is basically like dating: amazing when it works, heartbreak when they ghost. I have had both good and terrible experiences here. But solid waxers are Sarah and Alafia!

this location has slowly been going downhill over the past few years. I was in there this past…read moreweek and it just didn't seem as clean as it usually does. For the first time I was left with a terrible "razor burn" after my wax session. May need to stick with another location from here on out.

Absolutely every last annoying thing I want to avoid when I shop is epitomized here…read more First of all, yes this place is pricey. I get it, and I'm not looking for the same experience, as at a Sephora, or even an Ulta, but when you see items that you can then find on Gilt Groupe for 1/2 off (like Nest, etc), it just emphasizes how overpriced this shop is. Second, it's beyond annoying and mind-boggling how many employees there are working in this tiny store, and how each one of them only deals with their own section. If you want a certain type of eyeliner (like liquid) , but they don't carry that in "their" line, whelp, they will try to push what they have in their line on you, even if you don't want it. Please don't tell me how to use a brush to apply eye pencil. If I wanted that I would buy it ffs. Third, the snooty attitude is so boring. Employee ladies: please have more chill, and also stop hovering! Gosh it is so unpleasant here. The store is minuscule - keep 10 feet from me so I can browse. Please stop suggesting things to me, so we can just enjoy looking and touching the packaging and if I have a question, will certainly ask. This store reminds me of why I shop online. I want my fancy eyeliner, and my Tom Ford perfume, but not at the expense of dealing with these type of people at Blue Mercury. Btw, parking near this location is a hellscape between almost no metered spots, and those aren't cheap, to the nearby structure that only gives 30 minutes free. TL/dr: stay away, shop online instead.

Not really sure what happened to this store. It looked like it was going out of business. Very low…read morestock on everything. The tester candles are all old and don't smell like anything. Very slim pickings.

Most of the time I go into Ulta Beauty holding the water for an actual fan who just digs the…read moreplace... until I realize that I'm an actual fan myself. When hunting for a gift of fragrance from some obscure house in Milan, you have to give it to them for having an amazing array of potions and magic waters that is only slightly less impressive than their service that is actually present and informed. Five stars from a fan.

Amazing place!! Stopped by a couple days ago to get some new face products and was approached by a…read moresweet young lady!! She helped me find some products that would best suit me. Those products have been wonderful and have actually helped me instead of making my face worse !! If i lived near by this store would definitely be my to go too!!

This was my first time and the experience was great!!! I had the relaxation massage and my…read moretherapist was fantastic!!! I am definitely going back and I did purchase a membership. Everything was clearly explained to me on how the membership works at my main location and throughout the USA. The staff were very friendly, professional, and attentive. The location was clean.

DO NOT SIGN UP FOR THE MEMBERSHIP! You're stuck for a yearly contract. After cancelling my…read moremembership, I kept getting billed $90+ monthly for 3 more months! (They have everything in record, so they know I was out of the membership). Every time I tried getting in contact with the manager, the staff claims she's "out the office" and there's nothing they can do on their end. I end up calling the bank to get reimbursed and had to chancel my card just to stop the ridiculousness. They portray service as if they care, but in reality the manager is just hungry for numbers to boost herself up the ladder as if she's making an impact to the world. Don't waste your time nor money, I learned the hard way...