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The Shop Next Door

3.7 (3 reviews)
PriceyHome Decor
Closed • 9:00 am - 5:00 pm

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Supercraft Bedding

Supercraft Bedding

3.8(5 reviews)
2.1 km
•$$$$

Poor Customer Service. Purchased wall bed 4 months ago and it has had a structural problem…read more Unwilling to fix problem under warranty, but instead wants us to pay an extra $330 above the $1950 we already paid. Not good customer service or relations. Have purchased 3 latex beds in the past and have been very happy. Very surprised that they have taken such a negative stance.

This is the second bedding store in a series of stores entered to find the right mattress. I can…read moresay that it was a pivotal point in making a decision in what we did and didn't want in a bed. As long as we stick with it I think it'll make our progress easier, just need to find the best of both our worlds, hubbies and mine. The sales assistant was the only person in the shop and she had to go from one customer to the next, think at least two staff should have been present for two reasons, customer assitance and the other security. Hubby and I sat on the first bed we noticed and it turned out to be a memory foam mattress, and as my son put it previously 'it feels like lying on a bed of marshmallows'..he's not half wrong because I imagine it would be a bit like that, he,he,he. Next was a normal sprung mattress and that didn't feel right, lastly a latex mattress which felt really good but maybe a little too soft even though it was labelled as medium density. Price wise too much, long single $1200 and as we were wanting two to make up a King Size = $2400, then we needed a base it was just too much. They make their own beds and have been manufacturing since the 1800's, being a family business which is great. But unfortunately I don't think we'll be buying from here as what we wanted cost too much but there is a good range on display and the service is very good.

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Supercraft Bedding
Supercraft Bedding
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The Shop Next Door - homedecor - Updated May 2026

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