I love Beaverbrooks and got my wedding ring from there years ago. It is a beautiful looking shop…read morefrom the outside with big clear windows which show off their jewelry. It is the only jewelry shop that shows a bit of class in my opinion unlike H Samuel which is the cheaper end of the market. Of course this makes some of the items very pricey but I have also found reasonable priced items for gifts for my mum, nephew and nieces. If anyone gets a Beaverbrooks gift they know it's quality and that's why I like it.

A good selection of quality jewellery and probably the widest selection of high end watches. The…read morestaff are quite friendly and helpful and the store is immaculate. Good deals can be had as they frequently seem to have sales. This store is rather set away from the clothing shops, so I find it is often quieter than other jewellers if you are looking for quick service. Lovely diamond necklaces to gaze at!

Very disappointing and frustrating experience from G&E Antonelli in basingstoke. I will not be…read morereturning and would suggest you do not either. My Omega watch had stopped working a while back and my 30th birthday was looming so i wanted it fixed ready for that. i had a few quotes from the larger jewellers such as Goldsmiths and HSamuels but a family friend recommended Antonellis. I got a quote to fix my watch; £250, which was slightly higher than the larger chains but i like to support the high street and based my decisions on my friends recommendation. i handed the watch to them on feb 14th and was told it would be 2-3 weeks. After 3 weeks I had not heard anything. I phoned them and was told it was "in testing" and would be another week. At this point I asked the lady to change my contact number because I had moved work from Basingstoke to Farnborough. I had not heard anything after 1.5 weeks so again had to phone them. I was told by Mr Antonelli that the watch was very delicate and "we will call you when it is ready". 2 days later my partner phoned up to ask if it could be hurried because my 30th was approaching the end of that week (29th March). They told her it was "in testing" and would not be ready for the Friday, it would be ready for the Saturday (30th march). I was gutted that I would not have my watch back for my 30th when the reason I booked it in 6 weeks prior was to make sure it was done on time. My 30th birthday celebrations came and went with no watch. I gave them almost another week and arrived on 3rd April to collect my watch. I had dragged the kids all the way from Farnborough to Basingstoke (which is an hours round trip). As I entered the store I handed over my receipt to be told the watch was still not ready. I was flabbergasted at the lack of communication which had now inconvenienced me even more. I tried to explain my frustration with mr Antonelli who interrupted me on 3 different occasions by trying to give me excuses. When I asked why I hadn't been contacted once he replied with "all I can do is apologise". When I asked him why it had gone from 2-3 weeks to now almost 8 weeks "all I can do is apologise". He was dismissive of my frustrations which angered me further. He promised it would be ready soon and he would call me. I left completely deflated, frustrated and disappointed. On Friday 5th Antonellis did make contact for the first time...On the wrong number which I told them had changed. Useless! Thankfully my old work phoned me and told me Antonellis had called and said the watch would be ready the following day (Saturday 6th April). On saturday 6th Again I dragged the kids from Farnborough to Basingstoke and arrived at 1121am. I Handed my receipt over, Mr Antonelli then came out and informed me the watch was "in final testing" and would be another hour. I could not believe it! At this point I didn't want to speak to him any further so said I would do some shopping and come back in 1 hour. I then picked my watch up at 220pm. I don't doubt the workmanship, im very happy that my watch is now working. What has frustrated me is the awful customer service, lack of communication to let me know what's going on, poor procedures within the business to update records when i changed my contact number which they ignored, I feel I have been lied to regarding the watch constantly being "in testing", and at no point did I feel Mr Antonelli meant it when he said "all I can do is apologise". He has not taken any of my issues seriously or come up with a solution to my satisfaction. The basics of business around being customer centric are completely devoid in his business. I will never return to G&E Antonellis in Basingstoke for any reason. I will tell my friends and family to stay away, as well as my Facebook, twitter, and LinkedIn connections.

Beaverbrooks in Basingstoke is quite a large jewellers with lots of stock and styles of jewellry…read moreand watches. I always find it a bit better than H Samuel and other High Street Jewellers, more stylish and if you want something that little bit difference. I'm usually looking for presents for the other half, and they're already ready to help and able to suggest ideas for presents that suit and prices seem competitive and budgets cater for the cheaper presents and the expensive gifts!

Beaverbrooks is a large jewellery store located in Festival Place, Basingstoke…read more It is a lovely looking store from the outside and sells a large selection of watches, wedding rings, earrings, necklaces, bracelets and men's, women's and children's jewellery. They also have a range that they call their exclusive collection. It is a bit pricey but I suppose you get what you pay for and as they sell mostly quality items you would expect to pay a bit more.

H Samuel 'The Jeweller' seems to have been around forever. It strikes me as the type of place you…read morevisit when you want to buy your mum or granny a reasonably priced nice watch or ornament but not a store you would shop in for anything tasteful or spectacular. The staff are helpful enough but there just seems to be something missing. It's a bit of a boring store I guess that sells some really naff items. I did shop here over Christmas though and bought my mum a new watch - say no more!

H. Samuel is a mid range jewellery store with branches across the UK. It has a fairly decent…read moreselection of items ranging from rings, earrings, necklaces, pendants, watches, and of course the random paraphernalia that jewellery stores always seem to have Winne the Pooh anyone? My husband and I bought our wedding rings here and also had my engagement ring resized. The service was friendly and quick. We had our rings engraved which they have to send out to do, and were given a wide range of choice in font and sizing. The rings themselves were cheaper than comparable ones elsewhere and they seem to be holding up well so far! The work on the rings was done on time, and to a high standard.

I bought a watch strap from Hinds and the top of the strap cracked and the fastener came off and i…read moretook it back to the shop and the manager was shocking. I had my receipt and he said that it was my skin that had caused the damage???So it was not fit for purpose.How can my skin cause damage to the top of the strap? Eventually he reimbursed me and took the watch and chopped off the strap and chucked in in the bin including the metal part of the watch that you attach the strap to. I didn't notice until I went into another jewelers and they pointed out that part of the watch was missing. I went all the way back to Hinds, and showed him what he had done. He never once apologise.or smiled during the time I was in the shop. Shocking that people like this have jobs.His manner was appalling I will never visit Hinds again.

F Hinds is one of those jewellery stores that looks like it has great stuff, but then almost always…read moredisappoints. Their stuff looks great in their catalogues and under the bright shiny lights, but when you hold it in your hand the quality of craftsmanship is rather mediocre. If you're looking for a cheap standard pair of gold earrings, or something like that, and quality is not your main concern, then F Hinds will probably suit you just fine. It is also a good place to get things like watch batterys replaced as they charge one of the lower fees for the job and do just a good a job as any other jeweller.