In town for a surprise Birthday party we had to lay low to not tip the party girl off. We have…read morestayed at the Tower before and picked it again as it's good value for the dollar.
We had eaten lunch here on another visit and were satisfied with the meal. Not earth shattering but pretty tasty. As we had driven most of the day we didn't want to do more driving to get dinner. We saw that they were advertising a new pizza menu so we decided to give it a try. We make pizza at home all the time so our expectations were pretty high.
We were not disappointed at all as the pizza was very tasty, large and covered in toppings which were great. We ate as much as we could put down and saved the rest in our rooms fridge. Top drawer pizza in our mind.
In the other hand, the following morning we went to the diner for breakfast, and probably have only had a worse meal once or twice. Our server wrote down our order on a piece of paper that had scribbles all over it, so we wondered how she was going to get it right. We were spot on with our assessment!
She talked quite a bit to no one, took my tea to the wrong table and left it there even though the patron made it clear he didn't order it. I finally got my tea after asking a second time. Our food came out totally wrong with scrambled and not over medium and sunny up. When she said to the lovely K, scrambled, and was told no, slid the plate to my side. I told her no sunny side up, and she said no scrambled, I wrote it down.
The food was taken away and she came back with her notes and the entry ticket she had and tried to show us that we were wrong. When she was proven that she was wrong she blamed the kitchen for not reading what she entered. The lovely K's pancakes were forgotten, and then promised in two minutes. She got them after I had eaten my entire breakfast, other than the potatoes that were barely warm, and dotted with potatoes that had black spots all over them. Needless to say they were not eaten. The toast was so cold that the butter wasn't even remotely melted into the bread, and it was so dry that jam had to be put on each piece so you could choke it down.
Once again when the bill was presented we were shown paperwork to show that the kitchen was to blame, which was not the case. My tea was taken off the bill for our troubles with the service and the food.
I realize that people have a bad day from time to time, but the vast difference between the pizza the night before, and the fiasco that was breakfast cannot be overlooked. We've never had a server that was so vehement in her opinion of doing a great job, and that we, or the kitchen, were at fault for her shortcomings.
We'll stay at the hotel again for sure, but will not subject ourselves to the breakfast situation that was amongst the worst experiences of our travels.