My sisters and I love coming here it's always so much fun!! They're occupied for ours and usually have a great time. Most employees are very helpful and kind, but their worker Kaylynn must have been having a bad day. Yelling the first time instead of conveying a kind tone with my sister, then got in the 6 year olds face talking about "do you understand me" after asked to not play around in line, even after she immediately stopped without further correction. Also extremely disrespectful to adults, behaving as if she's the parent when real parents/guardians did nothing wrong and kids were just being kids, no harm done. Hoping her day gets better or she learns to like kids at a place such as this, otherwise 5 stars!! read more

Visited two weekends in a row for birthday parties. The first weekend, the A/C was working and the pizza was not cooked properly. The second weekend, the A/C was not working and the pizza was cooked to perfection. Both weekends, the staff were kind and smiling. The maze and activities are cool. My child loves them but not having A/C in Texas is an absolute no no. read more

I needed to move my booked party to another date and Hailey went above and beyond in helping me. She fixed my reservation, showed me my party room, and introduced me to my party host Kaylynn. Both ladies were beyond helpful, professional, and sweet. I cannot wait to have my party there. read more

It was fun! . The staff greeted with smiles,and were very professional! They greeted us on our way -In, and they said ...safe travels on our way -out!! read more

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Great customer service ! General manager Rylan always pleasant and takes care of of us. Great place for the kiddos

If you think of having a party here don't.. for the bill of $700 they are so unorganized. Host? What host .. where? Who.. yeah she's came once.. 45 mins into the park they realized we upgraded days before and had to switch us rooms in the middle of the party. I wouldn't ever have a party here again. If I could give zero stars I would read more

This place needs a deep cleaning & updated equipment. Most of the equipment is extremely worn...peeling, cracked, or broken. The floors are filthy & don't get me started on the dust bunnies. The kids enjoyed themselves but I will not be taking them back. read more

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My kids love this place and always have an amazing time while here. To some, the time limit may be unfair, but I drive from my town to this location just to be able to bring my boys to play and let them know that they only have a certain amount of time to get their play out before our time is up. Like many of the other places, candy, bags of chips and other snacks are just way overpriced. I try not to bring my own items into establishment so I can fully support what they have going on but when a snack sized bag of ruffles is almost 3 dollars, it makes me cringe. Also, the restrooms are filthy! The smell hits you as soon as you walk into them and then the floors are just disgusting around the toilets. I don't like the fact that there aren't any paper towels in there for you to dry your hands and that there is only a fan. I watched a mom and her little girls leave out of the restroom and did not wash their hands and touched the door handle that I would have had to touch to leave the restroom had I not grabbed toilet tissue to do so. Also, after pondering on watching the Mom and her daughter's leave the restroom I realized the mom did not have her daughters put on their shoes before entering the restroom so their jump socks were contaminated after leaving out and continuing their play. Luckily, at this time, our blue wristbands were called and it was time for us to leave, but it has me thinking about how many other kids going to the restrooms in just their socks and Come out of the restroom and play on the equipment. Maybe I am not there long enough to see the park get shut down for a few minutes for cleaning in between hours, but if it does not, it definitely needs to. I still prefer to bring my kids to this fun park over UA. read more

This place needs a vacuum!! It looks like it hasn't been cleaned in years. The carpet is layered with stuff and old candy pieces. The other cushion type colored floors are black with dirt. The food area has smooshed candy and drink stains on its floors. I wouldn't trust the stuff they serve there. Five employees and they are all huddled around just in the front, sitting on the counter tops. Not monitoring the place or attempting to clean it at all. I was counting down the minutes until the kids played long enough for what we paid but I will never come back. No hand sanitizer in sight. I covered my kids in my own before I let them in the car because this place is filthy. Go to Airtopia. The employees actually work and clean while the kids are playing. The employee said on the speaker "Orange wrist bands, 15 more minutes" even though we had only been there one hour. They need training for basic concepts. It's three hours not that I would have stayed that long. The socks we bought went straight to the trash because who knows what nastiness was on them. read more

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I needed a place to take the kids and beat the heat. The hours for this are great! Some jump parks don't open until late in the evening. This place is fairly large but well used. If you have grip socks, bring your own or it's $17 a pair. We went during the week during school hours and had the place to ourselves, which was nice. They have a ninja course, basketball, foam pit, dodgeball, play park, kiddie play park, and wall climb. The is also a concession stand. The kids and I tried all areas except the kiddie park. I can tell the place gets a lot of traffic due to the equipment condition. The play park is large but the ball gun didn't function and padding is coming up in some places. The basketball area has 2 hoops and 3 basketballs. Next to the basketball area is the foam pit. My teen enjoyed jumping into the bit and basket the most. My younger one spent his time doing the ninja course and play park. Having it to ourselves we played tag and dodgeball. We enjoyed ourselves but I wouldn't want to go when it's a full house. The staff was very friendly but since it wasn't peak hours only 1 or 2 available. The wall climb was not available due to staffing. The kids asked to go back but there are other jump parks to check out as well. The kids enjoyed getting out of the house have been a couple of times since it's not a far drive. We jumped in the morning time and then hit up the forum for lunch. read more

The Rush Fun Park - Indoor Playcenter Near Me - Universal City, Texas

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I feel like this place is a harbor for hand foot and mouth! My daughter is only 12 months and I we went to the toddler section and it was so gross. I'm sure they do not clean how they should be. They didn't have any change and asked me if "I don't have 88 cents is that okay?" I understand it's only 88 cents. The iPads for the waiver don't work. The bathrooms were gross. The lady at the front desk had horrible breath. We left because it was just so disgusting. The bathrooms smell off decomposing bodies. I wouldn't let my worst enemies kids play here, it is so gross. Disgusting doesn't even cover it. If you take your kids here and STAY to play here you must hate them. read more

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First off clean the place. The mats were very dirty. This place is very small. There is not a regular trampoline like they have the basketball trampoline area. They have the dodgeball trampoline area, but they don't just have a giant area just for kids to jump. The attractions definitely have been through a lot. Honestly it's time for them to upgrade the place.. read more

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During school hours, not very busy so plenty of crowd free playtime. Felt generally clean, but some updating may be necessary

place nickels and dimes you for every penny. Facilities aren't nearly as nice as urban air or altitude for example, so why do they charge more for adult passes then the other two? Especially for a three and under? I don't want to spend $30 when the child is so young and can't do everything. it's ridiculous, not coming back. read more

The one time I went with the grandkids, there was a boy (about 10 years old) hitting and pushing other children. The staff was well-aware of his inappropriate behavior and should have told the parent to take her kid out of the park after the second complaint. He began hitting my 6-year-old granddaughter with a balancing pole. His mother was no where in sight so I went to inform a staff member. Her response was, "I know exactly who you're talking about. I know his mom, and we already told her that he shouldn't be doing that." Then she apologized shaking her head as if her hands were tied to do anything else. I decided it was best to leave right then. Before the incident with the unruly kid, everyone was having a perfectly good time. Haven't gone back. read more

Just wanted to say Enrique and Erik at the concession stand were amazing and extremely helpful. Had a great experience even with the crowds.

Just Gross. The staff ( all that I needed to come in contact with ) had a very cold annoyed attitude. This place is very expensive , just taking three kids and buying them three waters was nearly $100! And there is a time limit before the kids are told to come and purchase more time after 3 hours . We will not be coming back ever. Honestly even if this place was more reasonable on the price they would still need to clean it upIt's just filthy and the staff needs to be replaced with people who are motivated to assist with normal questions and kind to customers in general. read more

Um... no. If you've been to and are looking for a cheaper version of Altitude (1604 and I-10) DO NOT come here. Sorry to say. VALUE (1/5) - cheap tickets, poor facilities, limited staff, $4 socks. Oh, and the "Groupon tax"???? Yeah, not a deal. Plus, the Groupon pictures--not their fault--seem like a different facility. SUMMARY: Looks and feels like a warehouse that had a good amount of thought at one point, but is very poorly kept up, under staffed, and feels like... yeah. Not happening. FUN STUFF (2/5) - good amount of things for kids under 8. But I have some safety concerns including no staff (at all) in the kids areas. Not one. Also, broken ropes, spinning rock wall grips, trapeze bars not secured, area of kids structure that has caution tape, but no staff to stop you, should I go on? Also, the best big kid areas were all closed (rock wall, spinning beam trampoline area, etc.). CLEANLINESS + UPKEEP (1/5) - not clean. Needs a vacuum and shampoo, badly. Jumpers and padded areas seem not clean too. Lights flickering in several locations. TRAMPOLINES (1/5) - there are no trampolines for the big kids. Bummer. And a limited amount for the tots. STAFF (50%) - Staff seemed pretty "checked out" and not paying attention to their roles and guests. NO ONE walking around to make sure the pace was safe (WHAT??), and generally understaffed. Recommendation: Don't come here. Cheap? Yes, kind of. Worth it? Not at all. read more

The Rush Fun Park - A glimpse of one of the cleaner parts of the floor. - Indoor Playcenter Near Me - Universal City, Texas

10/10 Cindy was very helpful. Made sure we had all the info we needed. Definitely recommend.

Snack shack is expensive , and they don't do pizza all the time. It's nice for little ones to climb and jump locally but it does have a mildew stench to it with stinky bathrooms. read more

I've brought my kids here a number of times. Pros: lots of different activities. The environment overall is pretty cool. Kids always seem to enjoy themselves. Cons: Last time we were there (2 weeks ago) it was filthy and stunk a bit. several plumbing fixtures were out of order. Paper towels were empty in the bathroom. read more

If you are looking for a Great place to have a party for your kids... this is Definitely Not the place. You pay approx $400 not including tip for 10 kids. You get 1 EXTREMELY small table, 1 dessert size paper plate, and 1 napkin. NO party assistance. Party started at 4p, here we are at 430p and NO ONE has greeted the party. I asked for the Manager, who was very reluctant to assist and kept referring to a number to call. The manager finally called after I persisted. Whoever she spoke to was kept stating that is what is expected. So this facility expects the children to arrive alone or dropped off, because you are provided a small bench that seats 4. Unless, all the adults sit on each other laps. The Cafe seating states only for customers purchasing food for the Cafe. ABSOLUTELY RIDICULOUS and a ripoff for the price you pay. read more

The Rush Fun Park - Party table - Indoor Playcenter Near Me - Universal City, Texas

Dirty, the floor looks n the party room was sticky and the bathroom need attention. The employees were very rude. Eric was the arty person, he could not wait for us to leave. He dumped all our drinks in to one pitcher and never ask if we wanted to keep it. We had 3 hours left for our party nothing to drink & 14 girls. Also the cafe closed at 8 pm and this location stays open until 9 pm. Also broken equipment sitting around! What's up with the gnats. I would give no stars but it will not let me post this until I gave a least 1 star. I would give none. This is the first time &last time we will come here. read more

The Rush Fun Park - Indoor Playcenter Near Me - Universal City, Texas

My four year old and one year old love to play here. The toddler section is nice. My four year old mainly plays in the jungle gym area. Upon arrival, you sign the waiver for each child and they'll ask if you have their socks. The only downside is that if parents want to enter the play structures, even just to monitor the kids, they will charge the parents. read more

Beware, they play the 'we don't have change' game to keep your extra change. They never ever have change. Bring exact cash or use your card. This has happened 3 weeks in a row for us (we have monthly memberships). Once on a Wednesday night, once a Saturday and another on a Monday. Seems like a constant issue they do on purpose read more

If I could give them no stars I would. I canceled our membership about 5 months ago and they have not stopped the payments going through, we have called them multiple times and they keep saying that only a manager can do it and to their convenience there's never one available to speak to. We got an email to contact the General manager and this manager "Yvette" has never replied to our emails and not available to speak to. We have also gone in person a few times already and they keep telling us it's done and next billing cycle comes and we get charged again. read more

I came here for my cousins B-Day and it was pretty fun. When I was going through the obstacles in the main area I saw these dirty spots. I got a little suspicious about them but I forgot about them. Overall I suggest you or kids should come here unless they like exploring all over and then they'll get lost. Not bad just dirty a bit (weird smell at first). read more

Great place staff is excellent. Way better than broke down huebner location. Not to busy to.

I've been here before and it was, okay. But today was unacceptable. The floors and play areas were FILTHY. I've been to bars with cleaner floors and chairs. We got there when they opened so it was obvious they hadn't cleaned from the previous day. I will not be going back. Disgusting. I hope we don't get sick from being there for the short time we were read more

I should have been more wary when the manager talked about which part of the property was closed because it was still waiting for an inspection but I paid and proceeded on with my 5yr old daughter because I had promised her a fun day of playing hooky and was running out of options. The place was empty through no fault of their own so I was more involved than usual. Thank goodness that was the case. When we entered the center of the playscape I tried to show my daughter that she could make her way up to the second level and shoot balls at targets from the air guns by touching one of the air guns myself. I was instantly shocked. It wasn't a shock that would kill me, thankfully; but most people who have have done any electrical work would immediately recognize that it wasn't static. Rush Fun is a serious safety hazard and should be avoided. Edit: The exposed wires were on a part of the property that were open and free for all children to play on. Not the section that was closed and "awaiting inspection." read more

The Rush Fun Park - Exposed wires at Rush Fun. I was shocked hard. Not static electricity shocked. - Indoor Playcenter Near Me - Universal City, Texas

Sleeping on this place. Reasonably priced. Huge jungle gym. Small trampoline part. Seems unclean but good bang for the buck!

For context, I have a 2 year old and have went around 5 times in the last year. The absolute worst "fun park" in San Antonio. They haven't updated anything since it has been opened. The quality of equipment (main jump house, basketball goals, etc.) has declined immensely and it seems that they don't care because people keep coming because it's convenient. They care more about massaging chairs than the actual stuff kids use. We have resorted to driving across town to kids empire and even the aquarium jump house. Staff is always nice and helpful but the actual place is cringey. Do better Manager. read more

Concession stand prices are high, staff is young and still learning skills. The place itself is fun, a tad stuffy and worn but if you get your tickets from Groupon it's worth it. read more

The entire facility is filthy, floors and tables are sticky and dirty. It doesn't look like anything has been cleaned in a very long time. read more

The Rush Fun Park - Dirty tables in the eating area - Indoor Playcenter Near Me - Universal City, Texas

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Went here a year ago, it was great back then. Now it's pretty run down They don't fix anything that breaks read more

Been coming here for a few years with the grandkids and quality has drastically declined through the years. The trampoline area was closed. All of the play areas are old, worn and unkept. All the balls in ball pit areas have been replaced with foam which smells bad and dirty. Also very hard for smaller kids to move around or enjoy. Very bad experience. Probably my last trip here! read more

A little bit of everything to entertain the kids...also a great spot for parents to watch tv, browse on their phone or run around with the kids. There's an arcade, wall climbing, trampolines, and obstacles. There's an area for toddlers too. There's plenty of spots to sit down and relax while your kids run wild. They have pretty large party rooms too. The obstacle course has plastic balls to cushion the falls. There are three lanes and unless your kid is a ninja they'll fall in at least once. There is a huge obstacle course that is 3 levels too. I bought the Groupon, but I did have to pay taxes when we got there. I'd recommend checking Groupon before you pay full price. I got a 2 person pass for 2 hours for $25. This included socks. There's plenty of cubbies to hold stinky sneakers too. This will be a great spot to take the kids in the summer when it's 100 degrees. There is a full concession stand. Items are overpriced, but that is typical of these amusement centers. $2.50 for a bottle of 16oz Aquafina. The place is staffed by teenagers, but I didn't see any major issues. You will need to complete a waiver. You can save time and do it online or they have plenty of kiosks there too. read more

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This place just doesn't work. Everything is broken, the equipment, the tables, even the chairs. Plus, everything is terribly disorganized and the food is old. I don't know how this place is still operating. read more

I wanted to find a place for my toddler to play. It's a big place with different sections. There's a toddler play area for 6 and under which I thought 6 was a little old for "toddler" maybe 4 and under would be a better age group. But that's asides the point. For toddler play area you need to walk through the food area. That alone is kind of gross. They should of had the food area in its own section. They give you socks but you can just feel how gross it is walking on the tile. Mind you I didn't realize this until after. This play area just isn't clean you can feel it right when you walk to the play areas. You can see the dirt and filth just built up on everything. Since the toddler area is next to the food area there was a ton of food on the ground in between the mats. It was just disgusting. It definitely needs a good cleaning and to be sanitized. I left feeling gross. Was so bad that I made sure I bathed my toddler when we got home. Not sure if we'll be back read more

This place has so much potential and was likely really nice when it first opened, but it is DISGUSTINGLY filthy. It looks like they've done nothing more than vacuum since it opened. It is also in disrepair, lots of things broken, taped up or blocked off. My two older boys (only 9 and 6) also complained about how nastythe bathrooms were, poop on the floors, toilets not flushed, etc. We went home and immediately showered. Biggest waste of $70 for myself and 3 kids to play for 2 hours. Do yourself a favor if the weather is decent, just go outside. You'll go home feeling refreshed and not like you'll have another gross illness in 5-7 days. read more

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