Great experience and a friendly staff. Excellent selection of smoking items. Lots of parking in a…read moresafe area.

I am so sad to be writing this review. We have been customers here for years and it has always been…read moresuch a great place and outstanding customer service. Not anymore.... My husbands vape started acting up. He has had it less than 3 months. At first we thought it was a pack of faulty coils. When Luxor looked at it they said it was from juice that leaked into the contacts messing up the vape. Well the juice that leaked was from the faulty coils they sold us. All 3 in the pack leaked. In the past Luxor would have stood behind their products and replaced the vape. Again, not anymore. The outstanding crew and customer service that used to make this the best vape shop we've ever been to has taken a tremendous drop. You can buy a vape anywhere. Its the service that kept us coming back for years. Very disappointed.

Rude and don't listen. They stand at the counter and don't offer help until you ask. The one across…read morethe street is better.

Very helpful and kind, I Called yesterday to ask if they had a specific vape in stock, they let me…read moreknow that they will receive shipment in a day or two. And also let me know I can come in and they'll help me pick out something a different vape from their vast inventory. Should definitely come check out the store.

Good selection of pipes and bongs. Clean environment with good service makes this place inviting…read morefor people of all walks of life. Prices seemed competitive.

I stopped by quickly to pick up some Black & Milds, and I was really impressed! The service was…read moreoutstanding, and there were so many options to choose from. They also had the best deals along with some high-quality brand names. It's definitely a great place to visit! quality.

Update: I called the store and asked kindly for a refund. The individual who answered said they…read morewere the one who sold me the faulty product. He was defensive about the issue for a while, but eventually told me to come in person for a replacement battery. I had already purchased a replacement the same night I bought their faulty one, so a replacement does me no good. After insisting for a refund instead, he told me I was being combative even though he offered a refund. I asked again: "if I come in person, will you issue a refund?" To which he stated it would be a replacement. I don't know what to make of this conversation. I suspect maybe this individual was under the influence of something, because he did not seem to be functional in our conversation. Just going in circles because he kept contradicting himself. If you're reading this just don't go here. It's literally a scam shop. His excuse was "oh well we have so many of these so it's hard to maintain all their charges" to which I suggested that maybe they shouldn't stock those if it is outside their capabilities to maintain the stock. This place clearly does not give a single shit about what they are selling or about customer satisfaction. I highly recommend the place called "Smoke Shop" just nearby on Niles St. as they were able to sell me a functional product and weren't fucking weirdos. To whoever owns this shop: I told the individual over the phone I would delete this review if I was refunded. That offer still stands. You pricks owe me $14.59. Imagine being so dumb and poor you gotta scam for less money than a large meal at McDonalds. Shameful.

I go to this place almost every day, even though its overpriced, because I like the people... Or I…read morethought I did. I bought two joints from them last night (yes, Bakersfield, if you care - they sell cannabis. Oops), and one was CLEARLY half the size. You can see in comparison, but as an avid buyer of these particular joints, this is half of what they usually are, and theyre already overpriced at $10. Its clear the distributors ran out of the correct size cones, and tried to get away with one half size. This also shows that Lux does not do product control. And works with a "company" that doesnt do product control. When I came in the next day to show them the difference and see if there was anything they could do, like, maybe half off another joint? I was told by the cashier "there was nothing they could do". I asked to talk to the boss, especially since i know him just to talk to him directly. Amd, Vladimir (the boss) came out, and was rude, yelled at me that there was a customer behind me, continued to repeat there was nothing they could do (which is obviously not true), and even had the gall to tell me that it was on me to open and check the joint before leaving, like its a vape or something, and hes paying me to do his product control. I couldn't believe how rude he was. Especially because weve always been friendly. I said i might just have to find another shop to go to from now on then, and he just said "okay". I'm extremely disappointed. And, it's a shame. If you go to other dispensaries, you can get 5-7 joints for $10. This place is overpriced.

Great service and selections. Their prices are fair and reasonable. Employees are knowledgeable.read more

Way overpriced and vapes were expired. He was charging me 6 dollars on tax for one item that was…read more30.00 will not be going here again

Never disappointed! Every time we go in they're super helpful! Great recommendations and the…read morecustomer service is always on point! Martin and Naggie are awesome! If you need a new vap or just some smokes... I highly recommend this smoke shop!!!!

I had to leave this here bc I hear im not the only one :/ there's a Short entitled wanna be boss…read moreman worker that apparently needs to shave wears a black hat all the time & was being VERY rude / unprofessional to my friend. What's crazy is that he was a new customer & was just asking for info on certain items because he's a new smoker & the worker still constantly rolled his eyes/ gave depressing answers he needs some more courtesy/communication life lessons or maybe he was just raised like that & it's sad anyways, will not be coming back funky town is down the street

This was about three weeks ago but I was delayed. The owner was so nice, I'm from out of town and…read morehe was so friendly and caring. He was so willing to help me with what I needed and with him, you're not just a customer, he actually cares about his customers which is something that is lost nowadays. Thank you so much!! Can't wait to see you again!

Vape & smoke 4less has been, the best shops to go for quick service. Very well-stocked, great…read moreprices, and the staff are very friendly and knowledgeable. Great stores for all your smoking needs. They have a ton of items,at both locations.

Great customer service! They have funny and informative employees on rotation. Love to go in and…read moresee what they're up to and I never feel uncomfortable or unwanted!! The shop isn't dark and broody, but more lively than anything. I love their sea shell one hitter pipes, so cute and easy to clean. Quality and prices go hand in hand and I've never been disappointed!

Amazing service! Hadi is an asking worker great personality definitely makes an amazing environment!read more