They are just so nice and caring !! And they make the most beautiful bouquets !! I highly recommend…read morethem !

I recently ordered some "Get Well Soon" flowers for a remote coworker, as he had mentioned to me…read morethat he'd be having surgery. Since I wanted to ensure they were fresh flowers, delivered in a vase, to arrive on the day of his surgery, I decided to order in advance directly from a local florist versus the 1-800 online option. I found Augusta Florist and ordered on their website. Unfortunately for my coworker, the surgery got postponed, TWICE! Fortunately for me, I ordered directly from Augusta Florist and was able to call them both times and request a cancelation. They refunded me the entire amount both times, without hesitation! The third surgery date actually happened! My coworker got his surgery! But I forgot to order the flowers!! I had been so busy/caught up with work that it just slipped my mind. The day I realized it (this past Monday), I went online and ordered right away. If you order by 1pm, Augusta Florist can deliver same day. I submitted the order shortly after 11am and just before 1pm, he messaged me saying the flowers had arrived! WOW talk about fast service. I chose the "Locally Grown in Maine" (Deluxe) bouquet and it was gorgeous!!

Jesse was very friendly and helpful when I needed a bouquet for my partner and he had gorgeous…read morepremade bouquets alongside flowers in his fridge for addition.

A co-worker recommended this shop when we wanted to order flowers from somewhere in the area. Jesse…read moreanswered the phone and was friendly, helpful, and efficient. He got a beautiful arrangement on the way for delivery within the hour and the arrangement was beautiful. Great value for the flowers and service. Will be using again!

Excellent one of a kind pottery, the detail and functionality is beyond fantastic…read more You can really tell that all Maries work comes from the heart!

Always a pleasure to visit Longfellow's. Plants are well cared for and robust. Staff is…read moreknowledgeable, friendly, but also welcome you to stroll aimlessly for hours.

I left Longfellow Garden Center feeling genuinely disappointed. I purchased a shrub that began…read morebreaking, and when I brought it back, I was told the damage was caused by pulling on the base. What frustrated me most was the assumption that I didn't know how to plant a shrub properly.I have planted well over 100 trees and shrubs over the years and understand proper planting techniques. Rather than feeling like a valued customer, I felt reprimanded and talked down to. The most insulting part of the interaction was being told they would "exchange it this time," as if they were making a special exception rather than addressing a legitimate concern.I've spent thousands of dollars at Longfellow over the years because they carry one of the best selections in the region. Unfortunately, this experience reinforced what I've encountered before: some of the sales staff can come across as arrogant and dismissive, particularly when a customer raises an issue.It's especially disappointing because Longfellow is the largest garden center in the area and has so much potential to provide an outstanding customer experience. I don't expect perfection, but I do expect to be treated with respect and not have my knowledge and experience discounted. This interaction was a real letdown.

When the world is ugly and scary, I was looking to brighten a family members day. I reached out to…read moreHopkin's and told them generally what I was looking for. With expertise and professionalism they talked me through what would work best within my budget and still get what I was looking for. They then took the idea and created a beautiful, happy, spring bouquet with so much meaning behind the flowers used. Thank you and I will be sure to use Hopkin's again.

I am copying and pasting my remarks from another site, including the lies the owner posted in…read moreresponse to my original review. BE WARNED! EDIT TO RESPOND TO OWNER - I am BEYOND appalled at the unprofessional conduct of the owner of this business. I received the NASTIEST voicemail message from him in response to my original review which was neither rude or overly negative and did not in any way deserve the harassing phone message he left. Let me clear up a few outright LIES in his response to overcharging a customer. First, Sir, I am from Maine and I had my brother do the drive yesterday to make sure I do not put falsities online such as you have just done. It is in fact a 16 minute drive from your shop to my mother's house, not 40 minutes. Laughable. Secondly, I did NOT order AFTER you had finished taking orders on Saturday. MORE LIES. I ordered before noon and originally inquired about hydrangeas and was offered the 8 inch - by the way ANOTHER LIE - the plant was 8 inches not 10 as you claimed - when I asked about the Hydrangeas the very nice young lady (so sorry she is forced to work with a crass thing such as yourself) said that you didn't have those available and offered me the 8 INCH PLANT and told me orders were being taken for a few more hours if I needed to think about it and callback. Lastly, Do Not EVER call my phone again! You are COMPLETELY unprofessional and the personal attack you launched on me was TOTALLY uncalled for and COMPLETELY assinine. Had you called me and attempted to leave a polite, professional message explaining your side of things in a civil manner, I would DEFINITELY have changed my star rating to 4 and edited this review to say how lovely you were. As it is now I changed my star review from 3 to 1 and would give ZERO if it were an option. Please expect to see reviews from me on EVERY SITE ON THE INTERNET warning people that you are completely senile and that if anything honest about your price gouging is reviewed people can expect to be personally attacked and harassed. The BBB will also be notified and a complaint lodged. You can not go around talking to customers the way you did to me. Furthermore, an 8 inch (AGAIN NOT 10 INCH) hanging petunia basket from ANY local florist or greenhouse retails for roughly $25 to $30, not $50. You jacked up the price for Mother's Day and acted like a donkey's ass when you got called out for it. Disgusting. I ordered a floral delivery for my mom for Mother's Day today. As I live in NY and my mom in Augusta, I looked for a local florist and found Hopkins. I opted for an 8 inch hanging petunia basket and was floored when I was charged $50 bucks plus a $10 delivery charge, BUT I do understand that I ordered last minute for the holiday so I assume that's the reasoning behind essentially doubling the price of the product, even though I probably won't order again due to it. It was delivered within hours and the staff was friendly. 1 Response from the ownera day ago When you called late in the day we took your delivery even though deliveries for the day had stopped . It was a 20 mile round trip and took more than 40 minutes to complete. We did it not so much for the money but to make sure a Mother gets something on her Day. We have many Mothers & Grandmothers working here in the 66 years that we have been in business & we have a soft spot for Mothers.Your Mom received a beautiful 10" flowering pot that sells for $50. plus $10 for delivery. This is the price everybody pays whether you live in N.Y. or across the street .This is not a chain store plant wilting beside the lawn tractors. This is a florist quality plant that was delivered within 1 hour of your phone call & presented to your Mom. This is tremendous service & I am insulted by your remarks . Gary B Hopkins

They had a huge variety of plants in large greenhouses. It was a little confusing navigating to…read morefind what I was looking for, but when I did, they had exactly what I needed. Customer service was a little so-so.

When we arrived at the greenhouse we weren't 100% entirely sure which building was the "entrance"…read more Within a minute or two we eventually did. The greenhouses were warm compared to the windy spring day outside. They had a bunch of garden and indoor decor/trinkets in the front of the shop. The staff were very friendly. The greenhouses could use a bit more organization but the pricing was just right. The selection was different then other local greenhouses we've been too. However we found the rows of plants got to be a bit repetitive after awhile. We managed to snag a few clearance plants and a large spider plant with a ton of babies hanging off of it. We'll definitely be back again soon!

The arrangements are beautiful, the website is easy to navigate, and staff is helpfulread more

I recently ordered a flower arrangement from the Flower Barn for my auntie. I used the website to…read moreplace the order. The ordering process is very user friendly. I didn't see any available arrangements that spoke to me, so I selected "Florist's Choice" and selected the amount I wanted to spend. I left a brief note about my aunt's preferences. I didn't know what to expect. Not only was the arrangement delivered on time without any issues, it far exceeded what I expected. They really did a great job, and really gave me my money's worth. My auntie loved it. Please support this family business and buy from them with confidence!

Took a long drive on a beautiful Maine Sunday morning. This is in a beautiful part of Maine. The…read moreplants are lovely. Owner and staff are very knowledgeable and friendly. I wish the plants had tags about light, deer resistance etc but the best plants I have gotten here in Maine!