They have helped so many times and can get into my garages where others can't. On a few occasions I…read morehave needed there help and they always respond

Terrible customer service, did not give me all the money for my vehicle. Refused to let me take my…read moreitems out of the vehicle.

Our company box truck was stuck at a construction site in some deep sand. Benton went above and…read morebeyond to get there in a timely manner to help us out, even with another vehicle already on his truck. His focus on customer service did not go unnoticed compared to other experiences I've had with other companies. I will recommend his company to anyone. Keep up the great work.

What a great guy. Called him for a tow for my company truck. Unfortunately he was unable to help me…read moreout at the time but recommended a their towing company. He then followed up to make sure they took care of me. Highly recommend using him and will certainly by my first call if ever needed again.

First time using a mobile tire service and what a pleasant surprise. Called about replacing 4…read moretrailer tires and he came to change the tires within 24 hours even though I was in no rush. I truly think if it was an emergency, he would have been here soon after calling. Very professional and pleasant to talk to. Answered all the questions I had and was not in a rush. Will definitely use this company again for all my tire needs.

I have a 1973 Volkswagen 23 window Samba van for my business and the gentleman handled her with…read morewhite glove treatment. He acted like it was his own. Five stars and highly recommend !!!

If I could give them 6 stars I would. Danny arrived promptly…read moreafter calling a few other tow truck businesses for my daughter's disabled vehicle. We discussed different options on where to tow my daughter's vehicle. He delivered the vehicle to the agreed upon destination and a very reasonable price. Even followed up with me to ensure that we were satisfied with the service. Thanks again Danny, my daughter and I truly appreciate your professionalism and great service!

Fast, friendly and efficient, my father got two flat tires on a busy road. They came quickly…read more Loaded/unloaded the truck with care. Definitely recommend to anyone needing assistance

I'm only giving one start because I can't give zero. The company sent out the wrong service and…read morewhen I called to ask about having a tow truck sent out the owner proceeded to curse me out, threaten me, and hung up on me. This escalated to the police being called. This company is very unprofessional and sketchy, I wouldn't want anyone to use them.

I was towed for "parking in the grass" while visiting a friend. One tire was touching grass, my…read morevehicle was not in the grass. they towed my vehicle 30 miles away and charges mileage. They refused to give me any documentation of my tow, or why it happened. After much arguing I was showed an image of my tire touching the grass. Inwas charged a gated community fee when I was in a non gated community. Iinformed them that they had violated multiple rights and they said "there is not **** you can do about it." I was told I had no right to any form of documentation or paperwork. They told me they only accepted cash so I had no choice than to pay cash. I inspected my vehicle, found significant damage to the rear of my truck, which they took no responsibility for. I have images approx one week prior to the incodent showing no damage. Horribly unprofessional and predatory company. Icing on the cake, they are the security and towing for their contracted areas. They are judge, jury, and executioner. I've contacted 2 layers and received great feedback. Know your rights and don't let these people abuse you.

since zero stars is not an option im forced to give this shady hack a 1 star. dont answer the…read morephone, stood me up twice. no office, no customer service

We had a blowout on the very busy and narrow shoulder on Alligator Alley in our RV…read more We rolled the dice and called Charlie's emergency tire company. An amazing young man called us right back and figured out our situation. He came as quickly as he could which was not easy as there are very few turn arounds on AA. With the help of the Road Ranger ( who was also incredibly helpful), he took the tire off, switched tires for us to safety drive to the tire shop where he finished the job. I can't say enough about Charles, his expertise, friendly and helpful attitude, he turned a bad day into a palpable one. Thank you Charles for everything!!

I recently injured my non driving foot and am in a boot and brace. My front driving tire blew on…read moreI-75 while I was driving home. Since I am not from Naples, I had no knowledge whom to call. After calling four tire shops, Charlie's Emergency Tire Repair came out, took my damaged tire and the spare tire off my car. Drove to their shop and mounted my spare tire on my rim. They brought it back and remounted the spare tire and rim on my car. Not only is it balanced and aligned, they came back again and released my parking break for me and did a final inspection on the remaining three tires. I am very impressed with their service and felt completely safe while they fixed my tire. If you are an ADA person or have cancer and cannot help yourself with tire changes. I highly recommend Charlie's Emergency Repair Service! I definitely received red carpet concierge service!