We have bought one front door from this company. It leaked. They applied more mastic. It still leaked. They eventually replaced the door. It leaked. Massively and ruined the hall carpet which disintegrated due to the glue dissolving. This three years after the door was fitted. Turns out, the much vaunted 10 year guarantee doesn't cover much. They offered to send someone to apply more mastic at a cost of over £200. Is it normal to have to apply mastic to a composite door so frequently?
Getting them to turn phone calls has been an issue.
Just going to remove this door and get, hopefully, a better one. Expensive business. read more