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Burleson, TX

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The Real Estate Connection

5.0 (3 reviews)
Closed • 8:00 am - 6:00 pm

Services - The Real Estate Connection

Buyer's agent

Listing agent

Property management

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Ponderosa - Broker/ Owner Paula Alcala

Ponderosa

(1 review)

Worst experience ever with this real estate property management. First moved here in December of 24…read moreweek before I came out, they had to change my contract. Because the landlord couldn't afford to go any lower. 6 months later, they moved me out of the home. Because the landlord wanted to sell the property, move me into a house. That is condemned or should be condemned. Electricity is no good. Won't fix anything and won't do nothing for you. House came with no appliances. I replaced the appliances and still nothing. They won't give you back your damage. Deposit or anything that they want you to pay your rent on time.But they don't want to fix anything.I have a written contract saying what they're supposed to fix and they never fixed it.Then, they wanna tell me that I broke lease.When the lease was july of twenty 52 july of twenty twenty six called three times emailed.And text and asked for new contract and they wouldn't give me one.So I assume they didn't want to give it to me.So I moved now, they don't want to give me my money back on a house that is ready to move into.I left the appliances and clean the house from head to toe.I replaced the mailbox that I asked him to replace.They didn't do it.I replaced the medicine cabinet that they didn't do the house is falling apart.Cracks are in the walls.See pictures attached

From the owner: At Ponderosa we believe it's important to stay informed on the latest real estate trends, programs…read moreavailable for buyers, and marketing techniques for sellers. We endeavor to assist our clients, regardless of the level of investment, towards a happy and successful real estate transaction.

Teixeira Property Management - Fixed the cabinet that wouldn't close and cleaned even the oven which I never used

Teixeira Property Management

(12 reviews)

Our experience with Nick Teixeira was, unfortunately, one of the most unprofessional we've had with…read morea property management company. Reviewing other feedback, you'll notice a pattern of responding to negative reviews by arguing with or attempting to discredit the reviewer rather than addressing the concerns raised. We rented a home through this company for approximately four years. During that time, obtaining maintenance was consistently difficult. On multiple occasions, maintenance requests were closed as "completed" despite the issues remaining unresolved, requiring repeated follow-up. When we were notified that the homeowner intended to move back into the property, we understood the situation and began preparing to move. However, only a few weeks later, we received a lease renewal offer in error. When we contacted the company for clarification, Nick did not respond directly. Instead, another employee, Shanna, handled the communication. She was consistently professional, courteous, and treated us with respect throughout the process. After we moved out, our security deposit was withheld for painting charges. Throughout the dispute, we received multiple emails and statements containing conflicting information regarding the rooms involved and the amounts being charged. Additionally, we were provided with estimates rather than final invoices or paid receipts to support the deductions. Our experience was disappointing from both a customer service and communication standpoint. We encourage both property owners and prospective tenants to carefully evaluate who they choose to work with, as professionalism, transparency, and accountability are essential in property management.

THEY SENT ME A WELCOME TO YOUR HOME EMAIL THEN DENIED ME…read more I'm posting this thread. Read these reviews...all of them...they are legitimate. They don't use the phones, everything is done cowardly through text and their voice mailbox for their business is always full. I applied for a house a month ago. Make triple the yearly rent, they had a move in date of 7/10. That was wrong and he asked if I could move in on 6/25, I sure. They asked for twice the deposit because of a divorce discrepancy, I agreed. A utilities company reached out to set up utilities.... Then 12 days before the requested move in date, I hear they chose someone else. I have attached the whole thread for you to see the truth. I've never been denied for anything, much less a rent house. Do not use these guys, looks like a disorganized mom and pop, and I cant imagine they type of people hiring these guys to manage their properties. They clearly have alot of issues.

The Real Estate Connection - realestateagents - Updated October 2026

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