The staff are so friendly, and we got side track and I forgot my $50.00 change. So that afternoon…read morewhen I noticed that I did not get my change, after our excursion I went back to the store and I was told to contact the manager, which I did, I left messages, and he call me back for some reasons, I did not noticed that he sent me a text message so I called him. He said he checked the video, that it was not given, he issued a cheque for reimbursement. I'm thankful that he honored my claim. I received the refund checked today. Thank you... Alicia S.

Good place to buy trinkets. Clean and friendly and lots of beautiful things to choose from. I have…read morebeen to southern Alaska a few ti and I always find something special there.

Great Christmas gift shop…read more I should not have taken my wife in. People are great and they have some good sales.

Absolutely gorgeous artwork can be found in this Russian centric Christmas shop. From stackable…read moredolls to ornate statues and hand painted bulbs and the list goes on and on. My only gripe about this business is the price which seems quite high and clearly is going after the visiting tourists. I am not an expert on price when it comes to this type of work but I clearly recognize beauty and craftsmanship when I see it and the merchandise they sell at this business oozes it! This is a must visit if you are a collector of fine Christmas ornamates and if you can afford it you will find yourself in Nirvana (:

The people and their service were Great! The selection was fantastic! "Made in Alaska" items. If…read morethey sold anything other than that I did not see them. Unlike most other port gift/souvenir shops tied to the cruise industry, which I found out are owned by Royal Caribbean and what they offer are almost all, if not all "Made in China" gift/souvenirs. If you want REAL, "Made in Alaska" gifts/souvenirs, from a locally family-owned business and to support the Sitka community, then this is the place! Stop in and check them out. I promise you will not regret it! M. Mills Ohio, USA

great customer service! so many items and different varieties of items! Prices are some of the best…read moreprices in town!

Great price and great customer service. Bought amazing quartz and gold jewelry, necklace and ring.read more

Goldsmith Gallery was nothing but sweet to me! I dropped off a necklace and a bracelet, both with…read morebroken clasps. They had the necklace clasp repaired in 2 days, but said they could not repair the bracelet clasp because of the material it was made out of. I asked them to just do what they could, and low and behold! A week later, I have my bracelet back, fixed. All of this for no charge. I strongly suggest going here if you are looking for friendly people who are extremely willing to help!

Sitka Alaska Baranof jewelry store sold me a ring for $3,750. Had it professionally appraised by a…read morecertified appraiser when I got home. It appraised for $1,400 less than what I paid - And that was with the professional appraiser taking into consideration what is considered a fair jewelry store markup. 14k blue diamond ring. Diamonds rated as poor by the professional appraiser. High pressure sales tactics and misleading information. And saying you get their appraised value in the mail later is a huge Red Flag! I know better now. They know you have limited time to get back on the ship and they take advantage and rip you off. Buyer beware!

Buyer Beware! This is a bad business trying to get as much cash out of you as possible. I checked…read morethe value of the item later and it was just costume jewelry. My fault for being naive. Don't make the same mistake I did.

This is about the shop at the cruise port, which matches the pictures. The address may be the one…read moredowntown? The shop is very nice, obviously able to handle the sudden volume coming off the ships. They have everything you could want Alaska, from knives to clothes to mammoth jewelry to magnets. It is a tourist ship, but clean with high quality wares.

If you get tempted to shop here like my wife did DO IT! You won't find another store like this…read moreunless you travel to Icy Strait Point. Unfortunately my wife thought they had another store at Ketchikan which they did not. She's kicking herself yet I'm smiling happily inside bc of my money wallet! Aw joking... They do have helpful customer service as wifey expressed. We don't remember if they did in Hoonah just bc our goal there was not shopping! My bad. Oops! I got to relax outside this Brenner store drinking my coffee so wifey can take her time shopping. I was in my own heaven nonetheless! LOLOLOL Too bad we might have to travel to Alaska again in the future just to fulfill my wifey's shopping needs! I just have to remind her Sitka & Hoonah(icy strait point) ONLY!!! Now Go Shopping to your heart's delight as they have more than just fine clothing like nice gifts for friends & family. . I think wifey was not supposed to take pictures here. What? Oopsie.

Visitors from cruise line's are bused in to a Visitors Center. Another unique gallery within…read morewalking distance from the Center. This gallery features 5 local artists and shows books, painted rocks, paintings, fabric baskets, jewelry and home decor items. A pleasant owner will answer questions and offer insight into the pieces of work.