I recently moved to Bay City, this isn't far from where I live so I went in. They were selling some…read moreweed from the old pincona store where I used to work and it was already old when we were selling it! Of course I didn't buy that but whatever I did buy was just as bad. Also bought up $40 vape cart which never worked once. Totally disappointed with this. Business will never return and wouldn't suggest you go there sadly.

Juston is very pleasant every time I visit the store. He is always smiling and very personable…read more I hope he gets acknowledged for his professionalism. Hey deserves a raise for representing the company in such a positive manner. Outstanding!

Older man working the counter has no patience and is very rude…read more I stopped here to buy some bulk pipe tobacco. The prices are not marked, which seems like a basic expectation. When I asked for clarification on pricing the older man working the counter raised his voice, like he assumed I was hard of hearing, and then got a condescending tone, like he assumed I was dumb. I said nevermind, and walked out. I have no interest in supporting a business that can't supply even the most basic of customer service without being rude, and treating the customers as if they are dumb!

Service, selection of lots of great cigars, pipe tobacco, not gas station, but fine goods. The…read moresalesmen are friendly, knowledgeable and helpful. A 10 Star business

Took one look at the prices here and basically walked right out. Astronomically high. Staff was…read morehelpful for the most part, but other vape shops in the area definitely feel much more welcoming and thorough.

The kid behind the counter (with a cheesy wanna-be mustache) kept interrupting me, and recommended…read morea tank that turned out to be terrible. 25mm Super tank by Tobecco. Also bought Funny Bunny liquid. Also terrible - seemed stronger that the labeled 3mg, cheap tasting and over flavored, made me sick to my stomach and, and gave me a headache. Will be seeking return/refund tomorrow. Update: they will not do returns. Clearly not concerned with customer satisfaction. I'm out $60 on crap quality products recommended by staff.

We swung in to get a reed for our son's saxophone. Lisa was incredible! She assured us that our old…read morehand me down sax was of good quality and walked him through exactly how to get started. She is a really fantastic resource for the Midland Community and we will continue to buy our equipment though her!

Very, very helpful - I wanted information on getting a new lamp to attach to a music stand, and…read moretold them exactly what was desired, and they help by telling me that while they had good lamps, they had sold the last one they had of what I was looking for and referred me to the internet, even giving me the number and brand I wanted - and where I could get a good price. They were right on the spot, and I am so grateful for their unselfish helpfulness. The lamp works out great!

We took a shot that they might be open on Sunday for the holiday crowd buy they were not. The…read moresign on the door directs us to a coffee shop who carries them. We go there. They are out. They direct us to Tiffannys restaurant. They no longer carry them. ..sigh They direct us to a beer store. I walk in and see a humidor......yeahhhhhhhh Wait a minute...sold out. Wait! Whats that behind one of the boxes? A single corona. Ill take it. Im having it now and if this is represents their brand...big applause. Awesome cigar. Ill come during business his next trip out to Frankenmuth.

Stopped in while on a weekend getaway with my wife. The gentleman there was very helpful. I suggest…read moretheir house blend maduro. Great cigar!

What an arrangement! Even better than pictured. Got more than what I paid for. Will use again…read more Highly recommend!

Rock Stars! Yes they are! I ordered an arrangement for a memorial service in Saginaw and am…read moreextremely pleased with the arrangement! Thank you SO much! I live in Illinois and appreciate the wonderful work you do! Thanks to Yelp I went with your high rating and couldn't be happier.

I am totally blown away by the amazing service and product! The prices are UNMATCHED!! The fun…read moreloving spirit of all the workers make each experience unique & awesome in its own way! The OUID Shop has such a large & fantastic selection I have to make lists of products I've never tried and knock them off my list slowly. I have definitely found my home smoke shop and i encourage everyone to come check them out! You won't be disappointed!!!

these guys are top-notch, I've been coming there for three years and I drive 30 minutes to get…read morethere. couldn't ask for better customer service.

I absolutely love the shop and Luke the manager is amazing BUT and this needs to be taken…read moreseriously, over the last couple of months the stench from sewer has gotten to the point where I will look to other venues for my business.