I'd like to add that recently, the owner of the business did contact me regarding this situation,…read moreand was very apologetic. I don't know if the nurse who lied to APS, and tried to tell my husband he wasn't taking his mother, is still under their employment, but the owner did tell me she was very sorry, and upset about the situation. She said she never received our email. I'm certain she would have addressed it at that time, had she received the email. In all fairness, she too was duped by my husband's brother.
Yelp keeps trying to remove my review of this business. My mother in law has full on set dementia and cannot speak for herself. If they keep removing this, I'll have her POA, my husband write the review. I suspect the owners have reported my review for the second time. Instead of responding and apologizing, they are trying to hide what their negligence. That's really pathetic. They were contacted by us and never responded so I started writing reviews. How they can say that this company didn't affect me is simply not true. Their lies, and not caring properly for my MIL made it so we had to endure a lot of heartache. I'm writing it again.
I'd give this company zero stars if I could.
Stay away from this agency. My husband has POA of his mother. His brother moved in after their father died, and my husband and I noticed his mother deteriorating more and more. We made the move to get her away from his brother. His brother threatened my husband and me if he tried to move their mom into a facility specializing in dementia care. My husband was named POA, and also has durable POA, medical POA etc. The brother used cursing, intimidation, and threats against my husband and me . The brother refused to get in home 24 hour care, or a house cleaner after many requests from my husband. She was being over medicated and had body odor. After my husband's brother threatened to hit him if he showed up, an attorney advised him to get a police escort to get his mom. My husband and I showed up with an Alvin police officer and there was a home health care worker from this company there. She told us that we were not taking his mother anywhere! Yes, this is while the police woman was standing there. My husband told her this didn't concern her. She called her boss to see if it was ok. Unbelievable. 3 days after rescuing my mother in law, she became very ill and was taken by ambulance to the medical center where she was diagnosed with impacted bowels and a terrible UTI. She was septic and almost died. She was in the hospital a week. Under the wonderful care at Autumn Grove, she flourished and celebrated her 95th birthday there. The brother was upset because he saw his inheritance dwindling as she got healthier and stronger and he saw "his" money being spent on her care. Once my husband and I got back in the house, the filth and odor were deplorable. There was feces on her carpet in her bedroom. The bathrooms were covered in black mold and mildew and the dust and spider webs were thick throughout the home. We all had to wear masks to enter the house. Later, my husband and I were accused of exploiting his mom by APS. We knew immediately his brother did it. It was accusations regarding money. When the case worker was interviewing us she said she called House Calls and they told her the home was in good condition. So, they lied to APS, probably to cover themselves. We took extensive videos of the condition of the home which showed the incredible filth, feces, mold, mildew etc...We were found to be innocent of exploitation, of course, because the brother lied to them about everything. Do NOT trust this company. They are bad. My mother-in-law almost died under their care, and they are liars.
