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    The Quilted Willow

    5.0 (1 review)
    Open 10:00 am - 5:00 pm
    Updated 1 week ago

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    3 years ago

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    Quintessential Quilts

    Quintessential Quilts

    3.0(6 reviews)
    18.6 mi

    Four women go to Wisconsin Dells to quilt two times a year. My friend bought a kits here. On her…read morebank card she was charged 2 x's and they thought it did not go through. She then charged her purchase on another credit card. We checked it when we got back to our condo only to discover that one was put back on her bank card but still had a charge their and on her credit card. She called the owner and she said that her batch came out right. We ended up going to the shop to clear this up. She was not willing to listen or even to look at the proof we had on the phone. She was rude, we took our business to Mill House and we spent 300.00 or more there. Which one of their employees said that they did not have much selection,they had more then Quintessential Quilts had. I only gave it 1 star for you had to choose. I would not shop there again. Thank you Mill house for your help and kindness

    I stopped in to get some fabrics for various projects. A woman immediately asked if she could help…read more I said not quite yet. I never saw her again. Someone was working with a customer figuring out measurements on a quilt at the cutting table. Fifteen minutes later I was ready to check out. I waited five minutes, ignored, then asked if someone could cut fabric for me somewhere. The owner( ?) said no there is only one cutting table. This is where they were still figuring out a pattern. I waited ten more minutes, ignored, and then left . This is awful customer service. I understand helping someone with a quilt, but there were so many ways this could have been better. I'm in a group that goes there once a year. I'm out.

    The Quilted Willow - fabricstores - Updated May 2026

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