I have used one other kennel in the area, and this one is by far the best I've found. I really feel…read morelike my dog is looked after here. The facility is very clean, and my dog always comes back exactly how he went in -- and happy too! It's hard to get him to leave! The staff is great and very helpful. It's worth the drive out into the country to board your pet here.

We have taken our dogs to Pine City a few times and are very happy with their care. We have gone…read morethere for stays from a long weekend to 3 weeks. They always seem on top of the feeding instructions, etc. Once they even took one of the dogs to the vet! We will definitely go there again!

Both my dog and cat enjoyed their boarding "vacation" at Happy Tails. My German Shepherd also loves…read moregoing to daycare there. The staff is amazing! Very caring, responsive to the pets needs and communication from them is great. My dog gets so excited to go there and play with her doggie pals.

closed for lunch, no one answers door or phone. Not very customer service oriented. Dog care is…read moregood.

today was such a hard day! we have taken all of our furs to tlc since they've opened and I've never…read morebeen disappointed. Today we had to take one of our younger female cats in, her name is Doug! she did not come back home with us when I tell you from the second I walked in the door they did nothing but care! I was alone and devastated, poor little Doug was in active seizure and even though they took her out back they stayed with me as well! They talked me through it all, and even though Doug didn't make it today I never felt alone! She was in the best care possible, I was too! They had even done a cute gender revival with us when we first got her! I can't express how much today meant to me! It really did make a difference and I am so grateful!

They are very professional and helpful. I've taken all my pets here. They do whatever they can to…read morehelp our fur babies.

This is the best pet store I have ever been to. Wide range of animals plus knowledgeable staff…read moremakes me recommend this place highly.

Bought a bearded dragon from here and the staff are really kind and now I go there for my reptile…read moresupplies as well now! I really recommend this store!

I have adopted 3 dogs and 2 cats from ACS over the years and they are So great. They pull animals…read morefrom all kinds of situations which I think is just awesome (hoarding, abuse/ neglect, surrenders, transfers from other shelters, and even big transports from underserved areas across the US!) They take such good care of their animal populations and they're great about educating new adopters! For anyone who might question their adoption costs, remember that theyre adopting out animals that have had full veterinary care (vaccines, medications, surgery, etc) and even low-cost veterinary isn't free!

I've adopted an animal from Animal Care Sanctuary and they were very attentive to my needs as well…read moreas the needs of their animals. The people who work there are very caring and helpful. They take all the time that you need to help match you with your new animal friend and they don't make you feel rushed. This is a wonderful place and thank God that somebody cares about the homeless animal problem!

We have seen Dr. Andy Wilcox (owner) and his other vets and techs for many years & thru many dogs &…read moremedical situations and they are the best! Dr. Andy is kind , knowledgeable and honest. since I've moved to Addison Ny I drive 2 1/2 hrs round trip. and would never consider changing vets. when you are a dog family & you trust your vet there's nothing that would make us go somewhere else. And a shoutout to the techs and front desk people. not sure how you guys do it but we always feel comfortable at Laurel Hill! I couldn't even name the times everyone has gone above and beyond jill Kormanik

Took my animals here for years. The price of visits and pharmaceuticals continuously escalated…read more Started ordering prescriptions from other online pharmaceuticals with excellent ratings. Prescription requests were held up at Laurel Hill. Finally, the day came where Laurel Hill refused to approve a prescription for Proin which is used for urinary control in dogs. Laurel Hill claimed that it was illegal to purchase Proin over the internet -- it was Chewy who was looking for approval; this turned out to be an outright false statement. Went to another practice who honored my request for approval of this drug and is not overcharging me for services. Laurel Hill, deceptive practice, outrageous fees -- in it for profits.