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    The Pristine Pro

    3.8 (5 reviews)
    Open 7:00 am - 7:00 pm

    Services - The Pristine Pro

    Gutter cleaning

    Window pressure washing

    Window cleaning

    The Pristine Pro Photos

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    Rock & Tait - Beautiful stamped concrete patio with pergola

    Rock & Tait

    (7 reviews)

    As part of the Altoona Hail storm in 2025, my home took some damage to the roof, one side of my…read morehouse, the face of the wall with the garage door, and the garage door itself. I got an initial estimate for work from them for $32K. That seemed steep, but since State Farm was footing all but $4K (my deductible), I moved forward with Rock & Tait. My wife had them fix something on her farm 15 years earlier and he was happy with their service. How times change. Over the course of the repairs the price kept climbing. (I have no real idea why.) But I worked with Rock and Tait and State Farm to get the gap covered. I turned over all the insurance checks to them and thought we had negotiated everything in good faith. The final tally, I believed was $38K. Yesterday they surprised me with an email with a bill attached stating I owed them another $11K. The siding portion of the bill went from $7K on the estimate to suddenly being $15.5K. That was for one side of my home, and the face of my garage (not a big area). The work took 4 hours and yet for some reason the bill went up 125% overnight without an explanation. The amount to the gutter replacement went up 35% without additional explanation. The cost of the garage door went up 25% without explanation. The roof, which was estimated at $15K went up to $22K. That is almost a 50% increase. I don't know why. Now they want $11K more when it sounds to me like I should be getting some money back for work that took 9 months to get complete. I would love to hear from other people in Altoona, WI who went with them for repairs in 2025-2026. It seems like most that I know of have a story like this. Gouging people at a time when they need help is simply disgusting and I hope someone looks into their business practices. BTW - we need a rating system that doesn't force you to give even 1 star to someone who treat people in need this way. Eric Berg 2/18/2026

    Our projects New Roof/Blown Insulation/ 2 bathroom remodels /Exterior Doors/KitchenBathroom floor…read moreremoval/New exterior trim windows doors/ miscellaneous electrical and plumbing/ Drywall work From start to finish was a horrible experience. Way overpriced there people are installers zero crafmanship. Everything we had them do was crap work and we had to have one employee removed from the project because he was getting mouthy with my wife. Here are couple issues out of many others we had. Didn't protect hardwood steps during wreckout Causing damage. Installed exterior door probably only 10% of door was adequately insulated only reason I discovered this is they put trim on backwards so I fixed it myself and discovered the deficiencies. New interior trim doors windows wow they couldn't get a tight miter they filled joints with a filler compound. And they back into are shed damaging rain gutter which they replaced but I just recently discovered they reused the roof hangers but on a bunch didn't reuse existing holes in steel leaving old holes exposed to water getting in roof. They where also supposed to replace all our concrete but we pulled that from them based on all the issues we had. This is a short list of many things that they got wrong. HORRIBLE COMPANY

    The Pristine Pro - windowwashing - Updated May 2026

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