The very last time I ever stepped foot on this place were for many reasons. First I would like to…read moretalk about how filthy this establishment is and how it should have been condemned secong they use dawn dish soap for baths and are charging an outrageous price, 3rd they cant get nails clipped in a timely manner and last but not least unbelievably rude. My husband called to cancel our dogs appt due to a family emergency and the woman who own this place was screaming on the top of her lungs at us and telling us we aren't allowed to schedule anymore with her except on certain days after 3 pm and we work 2nd shift. They also are never on time with their appointment I would schedule one for 9 and they would be running 45 minutes late everytime.

I have a 5 year old Golden Doodle and have struggled to find a groomer who didn't shape her like a…read morePoodle. Jada did an amazing job. Piper has never looked better. Kelsey even took care of our sweet English Angora rabbit, Lois. The first time for me to find someone who will groom a rabbit :) When I picked them up, both had matching bows!

They did such a wonderful job handling our high-energy lab/beagle mix for a bath! She came back…read moresmelling so good and stayed soft for over a week. Gabrielle is so kind, and she was willing to help out a newbie human who had never booked grooming for their dog before and had questions about the process. She is great with our pup and we will definitely be bringing her back. We would suggest Safe Haven to anyone we know of for their pet's grooming needs. Cannot recommend enough!

From the owner: Gentle Grooming for the Special Pup Safe Haven Pet Spa uses…read moreenrichment based training and fear free techniques to create a positive dog grooming experience for all breeds and temperaments. All our products are ph balanced; sulfate, paraben, and phthalate; and environmentally friendly. We operate out of Dr. Creech's Pet Care Center, and your dog has access to the best veterinary care in Jackson should there be any health concerns. Safe Haven Pet Spa offers gorgeous dog haircuts, nail grinding/Dremeling, hand drying, ear cleaning, anal gland expression, ear hair plucking, deshed treatments, deskunk treatments, whitening shampoo, hypoallergenic products, pet safe perfume, and flea baths.

They were so good to my dog. His hair cut, shampoo and nail trimming was perfect! They have my…read morebusiness forever. My dog was a little unruly but the owner was able to get him taken care of! I highly recommend this business for your pet!

I've brought my bird here for wings, beak and nail clippings. Brought my old man (he was 11 years…read moreold) to be laid to rest and cremated and they took care of him and me with such kindness and compassion! When I picked diesels ashes up, he was in a very beautiful box and his paw print was on it!! Everyone here is so sweet! I drive all the way from Clarksville to come here for the vet! Now they're taking care of my cats spaying! Princess says "thank you for taking care of me!!"

Dropped my cat off to get shaved in problematic matting areas such as belly, rear end, neck. They…read moreshaved my entire cat except for the head, feet, and tail. I have some stupid looking creature now. Went from a beautiful Persian cat to some ugly animal I'd be scared to harvest for fear of transmitting some rare form of leprosy. So gross.

I'm not sure what kind of mobile business that arrives at a private residence and dictates a…read more"standard of conduct" to a homeowner, but I am guessing that those standards are printed somewhere and promulgated clearly to clients prior to accepting any business. There was no "incident" to speak of. The groomer, a younger person, misconstrued my gentlemanly kindness for romantic interest and the company sided with their own vice contacting me about it. The whole non-encounter was captured on video. Anyway, I hope they don't do that to anyone else.

I had my Goldendoodle hand-cut by Aussie Pet Mobile, and they charged $437. I paid the full amount…read morebut was very disappointed with the final result--my dog looked nothing like what I expected. Management refused to offer a recut or even a partial refund. Now, 2.5 months later, I called to schedule a simple bath for my dog and was told they would no longer provide services to me. Here's what Bella from the company wrote: "Hi, this is Bella with Aussie Pet Mobile. Thank you for your response. At this time, we've decided that we're not the best fit for Red's grooming needs and will not be able to book any future appointments. We truly wish you all the best in finding a grooming provider that aligns with your expectations." Just a warning--if you voice a legitimate complaint, they may simply cut ties with you. In my experience, this felt more like retaliation than professionalism. Very disappointing.