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    Bridget's Bath Brush Beyond

    4.3 (6 reviews)
    Open 8:00 am - 6:00 pm

    Services - Bridget's Bath Brush Beyond

    Pet boarding

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    North Madison Animal Hospital

    North Madison Animal Hospital

    (2 reviews)

    Would give 0 stars if I could…read more I am writing this review on behalf of my parents who are so heartbroken and devastated right now by the awful "care" they received at this vet. I want to warn people before their beloved pets are ripped away from them unnecessarily, which is what happened to my family. Winston was a sweet, loving, lively bulldog. He had been walking awkwardly when my parents took him to this vet, Dr Fleming. The workup revealed bladder stones. My parents were told that the only option was surgery. No other options were offered. Trusting the professionals, my parents scheduled him for surgery 2 days later. (Afterwards, we looked it up, and treatment options for bladder stones include less invasive procedures such as a bladder scope or sound waves to break up the stones. These options were never presented to us. I can't help but be suspicious that Dr. Fleming didn't offer these options, as it might mean she'd had to refer us to another practice, thus reducing her own payout on this innocent, furry patient.) Hindsight is 20/20, because only later did we think about the fact that Winston had also been diagnosed with a UTI, but this infection was never confirmed to be cleared before surgery was performed. As you might expect, he was doing very poorly after surgery. He wasn't eating, drinking, and seemed uncharacteristically miserable. We called North Madison Animal Hospital and brought him in first thing in the morning. They kept him the remainder of that day, but they closed at 5 pm and we had to take him home. He still wasn't eating or drinking, so we took him to the animal emergency room, where he slowly/painfully passed away from infection/sepsis. This incident was so tragic because we put our trust in Dr Fleming, and when she saw Winston, she didn't see an adored member of our family, she saw dollar signs. She didn't see the companion who snuggled up with my Dad while he's sick, or the playful puppy who loved chasing water from the hose with my brother, or the loyal dog sprinting to my mom when she got home from a long trip. Dr Fleming saw an opportunity. My parents trusted her to advise them to do the right thing for their fur-baby, but she tragically, egregiously, heartlessly let them down. Even worse, she let an innocent animal down and subjected him to needless suffering. I strongly caution you to think twice before you bring your pet here. Dr Fleming not only took away a piece of our hearts, but she also chipped away at our trust of the veterinary profession.

    Brought my dog in with an emergency at 2;00pm. They said they didn't have anyone there available…read moreto help my dog, they just didn't care she was in pain.

    Bridget's Bath Brush Beyond - groomer - Updated May 2026

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