This company is amazing, came to my house on a sub zero night to get my heating system running…read more When he should have been in bed, Geno was kind, efficient and did an amazing job, sticking around till 2am to make sure everything was running right. The price was more than fair, couldn't recommend more! -Justin Rose

Jesse was great to work with. He was friendly, courteous, knowledgeable and professional. He…read morecleaned and serviced my boiler in a short period of time and came on relatively short notice on my part. I'm thankful to have my boiler ready for the cold months ahead.

Timely, Friendly, Professional, Hardworking, and takes Pride in their company and work. This is…read morethe experience I witnessed while dealing with this company. The work was completed in the time it was expected and no hidden costs either. I will certainly do business with them again in the future and highly recommend them to anyone that has need of their services. Thank you.

Travis from All American came for a call in regards to a s.l.o.w draining kitchen sink. He was…read moreprompt, brought me a Chai Tea, and got to work, and WORK it was. Professional, knowledgeable, very pleasant. He was a joy to have in my house. He CLEANED up after himself. The company has worked at my house before and accomplished what no other company would do. I am very happy with their service.

Terrible communication, poor service, expensive, and utterly unwilling to work with you. I…read morerequested a service, explained what had been done already and what I wanted done. Larry's came in and redid what had already been done and did not do what was requested. When they sent the bill I called them to explain what they did was wrong. They refused to work with me, even after I offered partial payment. The problem was still not fixed. I had another plumber come out, do what I requested Larry's to do, and the issue was fixed for a third of the cost. Larry's continued to refuse working with me sent me to collections after not responding to multiple requests for a reduced bill. They said they'd get back to me. When I asked them why they sent me to collections they said that I didn't follow up enough with them. I paid the collection agency. Do better business.

My 80+ year-old mother-in-law, a life-long Juneau resident, suddenly lost heat throughout her house…read moremid-October (2022) right as temperatures plunged. Larry's crew got right to work on what proved to be a pretty nasty situation, involving tight crawl spaces, a buried tank and unexpected cement. We live in Fairbanks, Larry kept me apprised throughout, as his crew got the job done ASAP. A lifesaver as far as my wife and I are concerned.

They called me back! (In Juneau that is a real problem.) The plumber came quickly, was pleasant,…read moreand did a good job. It can't get any better.

From the owner: The cold, wintery climate of Alaska can take a toll on you and your family if you don't have the…read moreright plumbing and heating systems. Icy Strait Plumbing & Heating in Juneau, AK, is prepared to provide quality equipment and services at budget-friendly prices. With over 18 years of experience in the industry, this family owned and operated plumbing and heating contractor knows all the tricks of the trade to bring you certified excellence. Benefit from the skills and experience of the specialists at Icy Strait Plumbing & Heating. Call (907) 780-4328 or visit this plumbing company online for more information on their services.

I'm extremely disappointed with such a long time business in Juneau. I was scheduled an appointment…read moreto replace a kitchen faucet. I cleaned out under cabinet, turned off the water and provided cushion for more comfort for the Technician. Nobody showed up. I finally called...."they decided not to come and suggested I call someone else"! "There to busy". Not offered an apology or reason for not notifying me that they we're not coming. First time to a leave a negative comment anywhere.

When we had a plumbing problem, these guys were the only ones to come out and they stayed until the…read moreproblem was fixed!!

Updating this review since they reached out after I reviewed them to refund us part of the extra…read morecost to make it right after charging us over double the cost and not wanting to change it when talking to them directly on the phone.

Terrible customer service, demanded payment before job they were hired to do was complete. Had to…read morefire and employ a different company to complete the job.