This company is amazing, came to my house on a sub zero night to get my heating system running…read more When he should have been in bed, Geno was kind, efficient and did an amazing job, sticking around till 2am to make sure everything was running right. The price was more than fair, couldn't recommend more! -Justin Rose

Jesse was great to work with. He was friendly, courteous, knowledgeable and professional. He…read morecleaned and serviced my boiler in a short period of time and came on relatively short notice on my part. I'm thankful to have my boiler ready for the cold months ahead.

Timely, Friendly, Professional, Hardworking, and takes Pride in their company and work. This is…read morethe experience I witnessed while dealing with this company. The work was completed in the time it was expected and no hidden costs either. I will certainly do business with them again in the future and highly recommend them to anyone that has need of their services. Thank you.

We went from having too much heat to none after their first visit. The second team arrived for an…read moreexpensive repair to the zone valve and stated the first teams evaluation was incorrect. They then proposed an even more expensive (unnecessary) solution. The second team then jury rigged an incorrect rated fuse in foil that didn't work rather than drive to Home Depot to get the correct fuses which were in stock. This company actually charged us money for work that stopped our heat in the middle of a cold snap and then wouldn't correct the problem until we paid them. Ultimately we had an electrician fix the problem in an hour with a new fuse. Dangerous, sloppy and expensive work from All American Home. I included their values for the owner since they seem to be unaware of them.

My 80+ year-old mother-in-law, a life-long Juneau resident, suddenly lost heat throughout her house…read moremid-October (2022) right as temperatures plunged. Larry's crew got right to work on what proved to be a pretty nasty situation, involving tight crawl spaces, a buried tank and unexpected cement. We live in Fairbanks, Larry kept me apprised throughout, as his crew got the job done ASAP. A lifesaver as far as my wife and I are concerned.

Terrible communication, poor service, expensive, and utterly unwilling to work with you. I…read morerequested a service, explained what had been done already and what I wanted done. Larry's came in and redid what had already been done and did not do what was requested. When they sent the bill I called them to explain what they did was wrong. They refused to work with me, even after I offered partial payment. The problem was still not fixed. I had another plumber come out, do what I requested Larry's to do, and the issue was fixed for a third of the cost. Larry's continued to refuse working with me sent me to collections after not responding to multiple requests for a reduced bill. They said they'd get back to me. When I asked them why they sent me to collections they said that I didn't follow up enough with them. I paid the collection agency. Do better business.

They called me back! (In Juneau that is a real problem.) The plumber came quickly, was pleasant,…read moreand did a good job. It can't get any better.

From the owner: Call 907-780-HEAT for all your plumbing and heating needs…read more We offer construction, replacement and repair services for any of your plumbing and heating needs.Icy Strait Plumbing and Heating LLC is a family owned all-in-one plumbing and heating contractor that offers superior services.   Licensed, bonded and insured plumber with over 18 years of experience serving clients throughout Juneau and Southeast Alaska.  Services included Plumbing & Heating Service Plumbing & Heating Replacement Control Installation & Service Drain Cleaning Boiler Service and Repair

I'm extremely disappointed with such a long time business in Juneau. I was scheduled an appointment…read moreto replace a kitchen faucet. I cleaned out under cabinet, turned off the water and provided cushion for more comfort for the Technician. Nobody showed up. I finally called...."they decided not to come and suggested I call someone else"! "There to busy". Not offered an apology or reason for not notifying me that they we're not coming. First time to a leave a negative comment anywhere.

When we had a plumbing problem, these guys were the only ones to come out and they stayed until the…read moreproblem was fixed!!

Updating this review since they reached out after I reviewed them to refund us part of the extra…read morecost to make it right after charging us over double the cost and not wanting to change it when talking to them directly on the phone.

Terrible customer service, demanded payment before job they were hired to do was complete. Had to…read morefire and employ a different company to complete the job.