Negative Stars! I was in the Persnickety Pig earlier this week with a friend. I will preface this by saying I completely understand there are "rules" in stores and people need to be careful. This is about rudeness, condescension, and shame. While we were walking around the store, her 12-year-old accidentally and innocently (which could have easily been done by an adult) knocked over a picture with her foot simply walking by it. This picture was ON THE FLOOR. The glass on the front of the picture frame broke. Her mother, being the honest person she is, took her daughter up to the counter and explained the situation, not wanting anyone to hurt themselves on the broken glass and to let the store know what happened. The blonde woman at the front was very rude, condescending, and adamant that my friend spend the overpriced $100 on the picture. Stores have insurance for this kind of situation. There was not a sign posted with the familiar, "you break it, you buy it." My friend was in tears with the way she was treated after apologizing several times and felt shamed. My family and I used to be frequent shoppers when a previous store in the same location was owned by Katie Broadbent and I went in excited a new store had opened as I always had exceptional customer service each time I went in. On the Persnickety Pig's website it states Katie Broadbent shared her "wisdom, class and high expectations." This is not being continued at the current store. I will be sharing my poor experience with the many people I know in Cadiz and surrounding areas of the rudeness experienced at the Persnickety Pig. read more