I called in The Perfume Shop today with my friend while in Bradford, who was looking to pick up some new perfume. This store is basically a fragrance shop for men and women, but I have to admit the name can be a bit off-putting for men as the "Perfume Shop" gives an impression that they focus on Perfume and Women, which I feel they still do, which is a shame.
This store is a decent size, although fairly average compared to other stores in the chain.
The woman who served me in the store lacked confidence and sales techniques, she couldn't work out basic math puzzles to what 15% would be, meanwhile the other man who worked there overhearing the situation also tried to work it out, he even began to dispute that I had worked out the answer before him saying "That's not right" only for me to get it right so technically it's Aaron 1 Perfume Shop 0, which interestingly was the result from the past Bradford City home-game as they faced Northampton.
My friend was looking at picking up the Chanel 5 perfume, the female server also lacked the confidence and skills to be able to recommend certain products, I asked what was the best value and she said it depends how much you are willing to pay.
Wrong. The 100ml is better value as it would work out cheaper per ml than the 35 or 50, this is what I was looking at.
The server also didn't seem to know the pries of thing, she did try overcharging me than the 15% off you would get if you signed up to the loyalty scheme, she told me about this and then said it has already been knocked off, so I had to bring up the website to show her evidence that she was being deceitful, and I ended up paying the price it should have been.
I also had a look at the mens aftershave when my friend has finished, they also lacked confidence to recommend products and the selection seemed poor, I did get a few samples but I was mainly upset with how I was treated with the staff and the lack of basic skills they had, meaning I certainly wouldn't recommend the store, which even used pressure selling to get my friend to buy the perfume using the approach "The offer ends today you won't get it another time," read more