A fun place to visit but the prices aren't worth what you get. Every time I'm in here there is only one person working and they are always on the phone. I've never been asked if I need help. Usually just wander around and leave without anything. read more

Nobody was wearing a mask. And the heavy set short dark haired pair bodied lady was very rude and seemed to not be very happy at all. It was actually depressing inside the store. You would think the party store would be a more cheerful place. Not this one though. 1 star!! read more

The tent we rented had holes in it, small bit for $900, come on, but the guys who put it up were great. We ordered 130 chairs, 13 tables and 13 tables cloths. We recieved 12 tablecloths and they actually argued with me that there were 13. There was a box with 2 packs of 6 tablecloths= 12 total. This was for a wedding so it was obviously a big deal. We were able to use a different one that we had that looked Similar however it did not reach the ground like the others, so we had one very awkward looking table in the mix. When I brought this up to them, the argued that there were 13 and then just never responded to any of my messages. It's really too bad because booking with them was really nice with good customer service. They also had us scheduled to have the things picked up on sunday which they said wasnt possible and they could do it on monday, fine. But strange they would book us a 2 day rental amd leave items for 3 days. If you're booking them make sure to count all items before people leave, because they will not refund you! read more

Stopped into the Party Store this afternoon to get a few balloons for my sons birthday party and discovered that it is now under new management as of the New Year. They were in the process of doing some rearranging and by the looks of it some much needed updating but despite the commotion and disorganization the employees were very helpful and friendly. They mentioned that there were going to be a lot of new changes new products and new rental equipment. I'm really excited to see the fresh new Party Store! I will definitely be going back for all my party needs. read more

I hate leaving bad reviews but this place earned theirs. My daughter was married in June and had ordered a tent for the wedding- to be set up in time for the wedding rehearsal. The list of issues begins with the tent arriving late, then not having the right pieces so they had to leave, then they came back (after doing another job!) and still had the wrong pieces, then they left again and came back and finally put up the tent- hours late. The whole rehearsal and dinner was HOURS late and my daughter was so stressed out. Then the next day they didn't show up to take down the tent on time- another hours late issue, and when they finally showed up it took forever and the place my daughter had rented tried to charge her for leaving late even though it wasn't her fault. One of the guys who was with the work crew was apologetic, but offered nothing in exchange for the horrible service. When my daughter called the store she was not offered anything like a discount or refund, instead just an excuse that the lady there had to talk to the owner to see if something could be done but they would be gone a few days. Right. She said they would call my daughter back but it is now July 20th- over a month since the wedding, and nothing. While the work crew was nice and we were glad for the tent because in the end it was beautiful- the experience did cause stress and tension and the lack of attention to my daughters problems with service leave me no choice but to leave a poor review. read more