My family and I each got our own version of the All-Star. The food was good and all our waffles…read morewere especially tasty. Our server was so kind and attentive. Can't wait to come back :D

As a first time down south and in Alabama I had the opportunity to come to the Waffle House also…read morefor the first time. Not knowing what to expect I asked Natasha, the waitress and the cook what they suggested on the menu. Taking their suggestions I decided on the Philly cheese steak bowl over hash browns. Traditional breakfast for my lady and her daughter a bowl with a side waffle. Everything was delicious, simple inexpensive and served with southern charm. The staff were extremely helpful with their knowledge of the nearby University of-Alabama campus.

A super cool ambiance- one of the best in Tuscaloosa! It's warm, vibey, and small enough to feel…read moreexclusive. We come for Sunday brunch on occasion as we love to hear the saxophone player in the background. I got the brunch tacos, but modified due to food allergies, which they accommodated wonderfully. Be aware the menu is limited (hence the name), but overall a very cool spot for downtown Tuscaloosa.

Paneed chicken was very dry. Service was good. Nice place. Probably order the Pirk Chop next time…read more It is much better.

I would give this restaurant a 10 for customer service and the food is good too. I have been twice…read morewhen visiting the area and the young men in there are courteous, considerate and display. Amazing customer service. The food is always hot and tasty. I wish I knew the name of the servers but to the management please keep them in place. They are amazing.

We arrived over 35 minutes ago, we have no food, no refill offers. We normally love this eatery,…read morewhat happened? 40 minutes and the food arrived. The staff is having a great time chatting but they're ignoring customers. The food is not to the normal standard. This team is not focused on customer service. Do better! I'm fairly regular here and I think we need a time out. It's not me, it's you

One of the best restaurant omelettes we've ever had. Veggie Delight Omelette with cheddar & jack…read morecheese (instead of goat cheese) with potatoes. Our server was a bit distracted and coffee didn't arrive until after the food came - not great in a breakfast joint. Much quieter than some other breakfast restaurants, and nestled in the shade along the river.

Waitlisted on a Friday morning and it stated 40 min. Took us 30 mins drive there and park. We were…read moretold 15 min wait- OK. After 20 mins, we ask again. Sorry- 15-20 more min wait. After 15 mins- we were told ANOTHER 10 mins... meanwhile, waiting the last 10 mins there were 4 tables sitting empty by the front where we were standing.. The blond girl at the front was very robotic, no smile, no greeting, seemed annoyed to be there. You couldn't hear her calling the party's names. Not the person you want as the first representative of your establishment. When she finally called us and brought us to the table, asked "how many in your party?" How can you not know? You JUST PAGED US! It's on the iPad in your hand! We said 5, she gave us 3 menus... seriously? The server was awesome and cheerful. The food was amazing. But again ... customer service. 2 plates came out, 5 mins later 2 more plates, 5 mins later the last plate. Why is our food not coming out all together? We ask for the check and get it promptly, but it took another 10 mins for her to come pick it up... Lots of room for improvement for the customer service end of it, and even though the food was absolutely delicious, it wasn't enough to outshine the poor initial impression with the lack of hostess skills and wait time.

I've ate here a few times since my 3 star review. For the most part, my experiences here have…read morealways been 3-5 stars. Until this morning. This morning is definitely the worst experience I've ever had at the Waffle House. I knew this was probably not going to go well when I saw the waiter start cooking my order. Then the cook finally come out and she took over. This woman that started cooking is a walking health code violation. She looked like she had a red Afghan weaved on to her head that went all the way below her ass! It wasn't tied at all!! It just swung around. Luckily, she didn't move fast enough, or else my crappy dish would've been filled with hair. And I was watching close to make sure that it didn't. If I wasn't short on time, I would've left as soon as I saw her. Because hair that close to an ass is bound to have fecal matter in it. I don't care who you are! While watching, I noticed her staring at my food and the other order in a confused state. After talking with the waiter, she finally finished it and he gave it to me. She found a chair and sat down to go to sleep. When I got it, the first thing I noticed was the piece of egg on my Texas Bacon Cheesesteak. I took my fork and flicked it off. The first bite was cold. The hash browns were cold. The idiot sat there in her confused condition letting my food get cold! I believe this will be my last visit ever to this location. I may also call the manager and the him/ her know just how pathetic this place is between 5AM and 7 AM.

There's been a few times where online orders fumble. But this place failed extremely. The order…read morethat was placed was an all star special with hash browns and eggs waffles the usual. Well instead of the hash browns ordered they gave me grits. And instead of the type of eggs asked they only gave me scrambled eggs. The location seems nice enough but the online order method is heavily flawed!!!!

This was our first time here, but won't be our last. Great food and customer service.read more

Great food & waiters!Never disappointed!! Wait on weekends is usually lengthy, but worth the wait…read moreall in all.

I went for my birthday lunch and it was great !!! I had Chicken 'n Dumplings , Squash and Fried…read moreGreen Tomatoes . Martha had Beef Tips 'n Rice , Peas and Fried Green Tomatoes . Our waitress was so friendly and polite we will be going back

First time visiting and this is old school southern breakfast and lunch cafe with counter. Staff is…read morefriendly and certainly a locals favorite. Friend took me there (bama alum) and great find. Food is as expected for southern food. Menu has daily mix of the choice of "meat" and "vegetables" with a special on the board. Food was hot and served timely. Friend had hamburger fried steak w mash potatoes and greens. He left nothing on the plate I had the lemon pepper chicken - daily special and fried okra, Lima beans and coleslaw. It was delicious Ambiance hasn't changed in decades. Don't expect more than that and appreciate the nostalgia

Great and fast service for the price. The best coffee and breakfast burritos in town.read more

Heritage House is such a cute coffee shop! The Riverfront location is large with multiple rooms and…read moretables. It's a great place to meet friends or work. I ordered an iced latte without sweetener. It wasn't as smooth as I was hoping. I went back a second time and I ended up ordering a latte with sugar free caramel, which was much better. For food, they have pastries and a full breakfast/lunch menu. I tried the cuffin, which was delicious. It was sweet, buttery, fluffy and warm. During my second visit, I opted for the banana muffin and it was just as delicious. The staff is also really friendly and coffee is made quick.