Michaela, the attendant at the kiosk near the baggage claim, was rude. If I could give this establishment zero stars, I would. This place has horrible customer service and is not interested in your money for its overpriced water.
I selected a water from the refrigerated cooler, walked up to the cash register, and said "Howdy!" in a friendly way that Michaela didn't deign to acknowledge. To be fair, she was counting out one dollar bills with the cash register open when I arrived. I watched her ignore me for awhile and then announced myself again and asked if I could please buy the water. She told me that she was in the middle of a count and that I had interrupted her count. She had stopped at 33 bills, a totally ridiculous number for stopping a count, before picking up the stack of dollar bills again to recount.
When she got to the second stack of one dollar bills, I protested again. Could she please check me out before counting down get register? She stated that she had to count it before the register closed because she couldn't reopen it once it was closed - fair enough, I've also worked in retail - and that she had already begun counting before I'd showed up. This is true, but I'd never accused her of starting once I'd already arrived. I was just got off a plane, was hot and thirsty, and wanted some cool water without having to stare at someone count down an entire register till. She continued to lecture me, repeating the exact same information, while she finally finished the laborious process of counting single dollar bills. Worst customer service in town. read more