Only 2 stars on a good day! Never get correct the vacation hold doesn't matter if you speak to someone or do on computer! Poured rain last night and our paper is soaked! The carport is 10 feet away, how many times do you think I requested to pitch it in carport, you really don't want to know. Why is there no people with common sense. Guess I'll dry TODAYS news I. The oven , though I asked for redelivery, but I know that's not going to happen read more

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This is the redeveloped Press building that houses the Palm Beach Post on South Dixie Highway in Wet Palm Beach. It is called "The Press." I spent most of my time in the lounge area in the redeveloped Press building. This was developed this was in February 2021.It has a pool table in the lounge and some comfy chairs and couches as well.It has an interesting machine in the lobby - so you should come there just to check that out. Interesting space for sure! Not anything like what it used to be like when only the Post was here. read more

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They are increasing the electronic paper access cost by 40% starting in Sept 2025. 40% increase is way to much with no justification. Is the news content going to be 40% better? read more

I am a local business. I've spent an hour on the phone talking to the Palm Beach Post inadequate AI phone system that is just absolutely ludicrous if you dial the classified number listed, it's no good. Have you talked to customer service? They don't even know where they're at. They can answer zero questions for you. All I am is a small business wanting to buy box ads and treasure Coast, West Palm Beach, and Broward County and I can't even get anybody to talk to me on the phone. God forbid that if I had a problem and had to talk to someone, this is the most ludicrous newspaper I've ever dealt with in my life. I just ripped it up, threw it in the trashcan. They will not get my business. i'm sure I'm gonna get a really good color for the response. You guys have got so much room for development. I don't see how in the world anyone can get a hold of you and put a nut on your paper that is supporting this media. It's crazy. It's insane. I just ripped your paper out now. Tell me something real nice of how hard you try good grief. read more

Been trying to cancel my sub since November 2024, it's now April 2025. Paper delivery was put on vacation hold for 4 months in 2024, nobody told us the charges weren't put on hold and the Post was charging us our monthly sub, this is the main reason for cancellation. Cancellation of your sub is pretty much impossible, I talked to a lady every month since then, every time I was told it will be canceled, next month I get a charge again, then finally I called my CC company and told them not to pay anymore, that was in January of 2025, today I get a bill for the period of 05/01/25-05/31/25 for service and transportation fees, wonder what are service and transportation fees since we haven't received a paper since November 2024? read more

Tried cancelling my subscription 3 times. After every call they say "your subscription has been canceled and we will credit you. Yet the next month they charge me again. In those 3 months, I think I have received a total of 10 papers delivered to my house even though my subscription was for daily delivery. This time I used the chat so I could screenshot the conversation, proving they told me it has been canceled, I asked for them to send me an email confirming the cancelation, the agent agreed and said they asked for an email to be sent. After I dropped from the chat I received an email from Gannet, who owns the PB Post. It read: Dear Valued Reader, Thank you for taking the time in reaching out today. We understand how you want to be updated with the news that you like. We encourage you to always visit our website and also check our eNewspaper. Here is the Newspaper link provided LINK REMOVED Our newsroom has created the following articles to assist in getting started with our desktop and mobile applications. It includes step by step instructions on how to register, login, and navigate our eNewspaper. Once you have logged in through the guide, follow the steps below to access a digital replica of our print product. How to access from your desktop: Step 1: Sign in to your account on our website by following the sign in button in the upper right hand corner Step 2: Click eNewspaper on the black toolbar at the top of the page How to access from a mobile or tablet device: Step 1: Download the free app through the App Store or Google Play store Step 2: Open the app and sign in to your account Step 3: Select eNewspaper in the navigation toolbar at the bottom of the screen. Sincerely, Palm Beach Post WHAT A JOKE!!! DO NOT SUBSCRIBE TO THIS DOGSHIITT NEWSPAPER. read more

Caution! The Palm Beach Post is a scam. I called and gave them my credit card number and they charged my card for the subscription. Never delivered my newspaper! I have called in a dozen times and never received any papers. Caution! Do not give them your card numbers, it's a scam! read more

here we go again!! no paper again! why is it do hard to get my newspaper delivered? the worst service ever once again. you guys sure want your money don't you? i'm so tired of calling your stupid phone number just to get my newspaper. the people uou talk to don't help anyway so what's the point! i'm still waiting for a person to call me so we can discuss your terrible delivery service! i know you have my number cause when you want money you call! this company sucks! i guess its time to call chanel 5 to get some satisfaction! read more

worthless paper , highly biased , delivery issues , cancelled my subscription while monthly check in the mail and 7 days before expiration , read more

Once again our delivery person has gone above and beyond! The parking lot at our apartment complex is closed while being resurfaced; still, our paper was at our door sill this morning! The delivery person had to walk a city block to do this. Than you, thank, thank you! Palm Beach Post, you have an outstanding employee!!!!! read more

The only good thing about this liberal rag newspaper is the comic section on Sundays. The front page headline in the sports section is inaccurate. It stated "DeChambeau , Pavon and Finau" were "leading the US open". At the end of the round after Finau triple-bogeyed, he finished the round in 7th place with 4 other golfers ahead of him. Who edits this rag. There are often frequent inconsistencies and inaccuracies in this newspaper, too numerous to mention. read more

Their latest failure to deliver 4/7 this past week - reaching a automaton to add an additional day to subscription adds to frustration - customer service humans capable of speaking comprehensible English not existent read more

Awful company with poor management. Won't respond to calls or messages about previous article.

I had been a 20 year customer of the the Palm Beach Post. On 2/20/19 I paid $410.75 for a 52 week all total subscription for both 7 day delivery and the e-paper. In November i started getting a bill that my subscription would end on 12/17/19 and not on 2/20/20. When i called customer service they said that I was getting a premium paper. What is a premium paper??? Its been the same paper coming to my house for 20 years!! I called the Post, Gannett and Gatehouse and got the same bullshit about a premium edition that could not be delivered for the 52 weeks even though i paid for 52 weeks. This is outright fraud!! Now I get phone calls every day to tell me that my paid up subscription had run out 2 months early and that's that. Sadly there are many other complaints just just like mine! Shame on them!!! read more

The Palm Beach Post - Print Media Near Me - West Palm Beach, Florida

Happy Sunday morning! 75% of the "articles" are USA crap and unreadable. The editorial cartoons are almost always slanted in the same direction. The e-edition is no longer working. How badly must a newspaper perform before it loses all customers? They apparently can't deliver the actual print version to homes. And now they can't deliver on-line. Wow! Update - Two hours later the E-edition is working but terribly glitchy. read more

This family has had this paper since the beginning of the original newspaper close to 70 yrs. Since Gannett took over this company has gone to ____! deliver was so bad we switched to Sunday only. They still could not get it right. In the last I have received 2 papers. Multiple calls with the same answers. "given credit for missed papers, You will get one delivered today (not), will be handled by a supervior. {not). First, their customer service is farmed out to a forgien country. Next you can never ever get a supervisor. All pat answers. (correction above that is last 5 months I have received 2 newspapers) There seems to be no way to connect to anyone who knows what they are doing. Here I come Sun Sentiel newspaper!!!! read more

Palm Beach Post is a criminal organization. I canceled my subscription, but they continue to charge me. This morning I saw another (unauthorized) charge to my credit card in pending charges, so I called them again. They assured me that they have canceled my account, but they have a "no refunds" policy. The charge for one year subscription is still in pending, but they refuse to cancel the charge. I strongly discourage subscribing to this rag, but if you do, don't give them a credit card. They will rip you off as they have me. I have given them one star because negative ten stars is not an available option. read more

I wish I could give ZERO stars! I just cancelled my subscription. I subscribed to the Sunday paper weeks ago for delivery. You crooks took the money out of my account but I NEVER received a paper. I have sent 3 emails to customer service over the past week and have received NO response. You are operating your business fraudulently by taking people's hard-earned money and not following through. I will be contacting the BBB about your fraudulent practices. I am a Registered Nurse and I work 60 hours per week. I give my 110% to my patients. Imagine if I conducted myself as a nurse the same way the Palm Beach Post treats their paying customers. All I wanted was a paper to read and relax on Sundays, something so simple. I will be putting in complaints about your service every possible place I can because it is just so ridiculous. read more

Palm Beach Post doesn't deliver , they had no issues taking my money but seem to have an issue with delivering a paper ! Can't reach a person by phone and I was on chat for about 1/2 hr and finally with very little feedback from agent ( he only ask for my info) he disconnected and ended the chat right after he asked how he may help ! Good old days of neighborhood paper boys are gone forever ! read more

If I could give this paper less than one I would. I wrote a review 1 year ago and guess what nothing has changed. I am so tired of everything getting blamed on COVID. Maybe some of the boss's should get out from behind their desks and help, that's the sign of good leadership. Our delivery service was going great for quite a while and then it got very bad. We live in Nautica Sound in Boynton Beach, so it's not out in the country. Today is August 16th 11:10 am and no paper! We are paying for the hard copy and that's what I want, we have been getting it by 6am, and now nothing. I will go to the BBB. It's just not that hard to deliver newspapers. read more

This company is more than two decades behind the times technologically. You subscribe for the digital plan and can't get access for 2 days! I've done many subscriptions and every single one was instant access. This has got to be the most hillbilly operation I've ever seen. They won't refund your subscription either even though they haven't given you access yet. This company has zero ethics to go with their backwoods operation. read more

I have been trying to research cost involved to advertise in their paper. Online gives you an outdated price. I have been sent to numerous numbers who simply will not answer the phone. I will not do any further inquiries and understand why print media is going down the drain. read more

Like many other of the reviewer's here, I have been a home delivery customer for over 20 years. In the past few weeks, my paper has not been delivered most of the time, and when I do get it, it's not even a complete paper, just advertisements. I have now spent many hours on the phone with customer service agents who tell me the same BS every time, that they are aware of the situation and it has been escalated. Finally, I decided to cancel my home delivery subscription and asked that they apply the credit balance on my account towards a digital subscription. I requested a receipt indicating that my digital subscription has been pre-paid. I was assured that this was completed, but , I got no written confirmation as requested. Instead, I got a new email from customer service saying again they are escalating this to the delivery team to resolve my problem. No reflection of the cancellation. The Palm Beach Post is quick to take your money, but Unable to deliver its product. This feels fraudulent at this point. Shame on them! read more

Today makes the 8th day I have not received my paper in February. I have a 7 day subscription so this does not bode well for customer service. I had to go out in the rain to buy a paper because I wanted the Publix weekly ad. Guess what? It was not in the Wednesday paper. So I had to buy the Sun Sentinel which it was included. Now I ask why can the papers be delivered to Food stores and NOT to the paying customers? Does that make sense? This again shows the lack of Management and Customer service. What are the Supervisors who should be managing the delivery problems doing at the paper? If there is a lack of carriers to deliver the paper to customers who are they supervising? They need to get out there and deliver the paper themselves! I have been a customer for many years and this is the worse delivery issue we have ever had and believe me we have had a few.. Did this new Company but the Palm Beach Post to destroy it? So disappointed in the lack of Customer service. When you finally get a live person they are clueless as to why you are not getting the paper and that's only if you get one that speaks English. Horrible!!! read more

After last week's review I did receive what seem to be a very cold and uncaring reply from the newspaper... "They said it should start this Sunday 2/6. If you do not receive one please contact the newspaper at 800-926-7678 for re-delivery or credit. Thank you" With that being said, no newspaper was delivered to my home on Sunday 2/6. This place is managed by clowns and they take those who subscribe to their newspapers as idiots. read more

We have received 2 papers in 2 weeks and they weren't even delivered before noon! Very sad We have had enough read more

I don't usually write reviews, but I just had to warn others to stay away from from the Palm Beach Post. We have been experiencing what most of the other reviewers on here have. We have been loyal customers for about 20 years, and over the past several months we have gotten very few of our deliveries. I spend almost every morning complaining to representatives who pretend to care and claim to "escalate" my claim. At one point I was told we had a new delivery person, and that was the problem! Of course throughout all of this they keep taking our money. In fact, they just sent us a renewal notice that actually raised their rates!! Almost $900 for a year of no newspaper deliveries! We are canceling. read more

Alway challenge the "question " parts of cty government- although not always agreee and little too left still is big time and big asset. best s fla paper/ ask me ain't close- but need em for 100 lantana pub beach- only one address and the green preserve that ja 1/2 preserve wonder if was part of county bond read more

Started a subscription 4 weeks ago and have never received a delivery. Called customer service several times to no avail. Absolute joke. Buyer beware. read more

Customer service is DREADFUL. i PAID FOR A 1 YR SUBSCRIPTION April 20 2022 Still no DELIVERY . Called 4 times and got gobble d goop scripted replies. Go back to local people in the US. Could not find a local number to contact anyone without going back to out of USA. They must have no local staff. read more

We receive the Sunday only paper delivered but this past year we are lucky to get it twice a month. We called about the Thanksgiving day delivery and we're assured of getting a copy delivered but guess what, NO PAPER! Their resolution is to credit you, this is totally unacceptable. I understand a lot of people don't receive the paper anymore but we do and it's terrible of them not to even try to resolve our issue! read more

I have been a customer of the Palm Beach Post home delivery for 20 years. In the past, if I called customer service, I would speak to an American representative who spoke very good English. Unfortunately, that no longer happens. Now when I call customer service, I get someone in a foreign country who speaks with an accent that is almost impossible to understand. These new people can not understand any problem that I try to explain to them. Terrible service. I am ending my subscription. read more

I've had it with this outfit. Billing issues, the worst delivery I've ever seen with a business, almost impossible to reach a human being and when you do they say their escalating the complaint, I ask to who and they say I can't get that info. I requested on several occasions for a supervisor to call they never have. On top of that I guess the papers getting a lot smaller as they only seem to print what they want you to hear, their half of the story. I can see why newspapers are becoming dinosaurs, if this one is any indication. Our paper is supposed to be delivered between 6:30 am and 8:00 am we generally receive it between 9:00 and 10:00 on weekdays and 10-NEVER on weekends. Overpriced and under valued after 20 years I'm telling them what they can do with this "RAG". William Hadley Tequesta Fl./Hartsel, Co. read more

TERRIBLE. Been a customer for 50 years and at the same resident for 43 years. was a 7day customer but dropped to a Sunday and Digital. I have neighbors who at times receive a paper, some times two. The route person passes by each time but no delivery to this address. Call the Customer Service number and you would think it's a Class A service with their response, however as you can see the ratings they are receiving it tells the story. Not sure of my one star rating is being too generous. Try to reach a person at the Post and it's almost impossible. Only the recording of how they see their is a delivery problem and will correct the problem but no follow-up and no paper delivery. If there is a way to receive credit, I'd be glad to hear. In the meantime, hopefully some one with newspaper experience will take over and run it properly. Joseph A read more

Long time subscriber(over 30 years) so I'm sad to see how bad The Post's home delivery service has been over the past few months. Multiple missed deliveries, no ability to speak to a customer service rep that has any power to actually effect positive changes. It seems like ownership is purposely ignoring print subscriber in the hopes we will move to the digital version. As I pay for my subscription timely is it too much to expect The Post to deliver the product on time as well? read more

Signed up for the introductory offer of $35.30 for 4 weeks in June. I have yet to receive a paper. I have called 3 times and no luck. They send me renewal notices but no paper pathetic customer service read more

Actually a NO STAR RATING. Today is the third day in 12 days that I have not received a home delivery that I pay for. I have been complaining for months and the Post does NOTHING! The customer service recording says my account will be credited but there is no way for me to confirm that. And even if I do have my subscription extended a day, what happens when I miss a Sunday paper that is twice as expensive as a weekday? Being extend one day does not cover the cost of the Sunday paper. I have inquired about this MANY times and I have never gotten an answer. I have been a subscriber for 35 years and this is how The Palm Beach Post treats a customer. If they were a restaurant or a retail store, they would be out of business. SHAME on the Palm Beach Post for not fulfilling it's responsibility to provide a service and product as contracted. read more

Delivery and/or reporting it is a nightmare. At least five times I have had no paper, and the response is(automated) , we will deliver it tomorrow. They even delivered a Sun Sentinel one day instead of the Post. I don't need goings on in Miami. There is no number to speak to a person. read more

i just bought a sunday paper for 1 reason to get coupons. not a 1 in there. it cost too much and gives nothing. i am angry!!!! everything writen in the paper is free on news. where are the coupons????? zero stars for pb post read more

I was told that each Sunday paper is full of coupons, so I purchased the paper for 3 months. My housemates typically bring in the paper, after 3 months I didn't bother to see if it had been brought in, until last month. I then discovered I had been enrolled in autopay! Okay, shame on me. I called to cancel, following the prompts, I pressed the number to cancel the paper, the only thing that cancelled was the phone call! Frustrated, I went on with my day. Finally, today, a friend wanted a coupon he had gotten from his paper, since mine weren't even being opened, he started going through mine. In the past 4 weeks, only 2 papers had coupons. We didn't bother going through the rest of the stack. When I called AGAIN to cancel, the prompt AGAIN disconnected me! I called back and pressed 0 when I could. The representative, Katherine, could care less about my complaints. She told me that manufacturers choose where they want coupons to go. Ok, but I got 0 coupons. I was told that if there was a holiday, there would be no coupons. I expressed that the selling point was every Sunday I would receive coupons. AND if nobody received coupons that day, why would my friend get coupons that Sunday? Rather than hear Katherine repeat everything for the third or fourth time, I asked for a supervisor. Lucky me, I heard Glenda repeat the same meaningless information over again, as though it explained the 2 holidays I had in Greenacres, that Wellington missed out on. read more