I live out of state and had ordered these flowers for my Mother-In-Law for Valentines Day.. I am EXTREMELY DISAPPOINTED on what was delivered! I understand that: *Substitutions may be necessary to ensure your arrangement is delivered in a timely manner. The utmost care and attention is given to your order to ensure that it is as similar as possible to the requested item. *Flowers In arrangements of assorted flowers, the colors shown online will be used if at all possible, even if this means substituting other kinds of flowers of equal or greater value. However, this was NOT EVEN CLOSE to the amount of flowers that should have at least been in the arrangement! My MIL is newly widowed and this would have been her first Valentine's day without my father-in-law who normally sends her a beautiful arrangement of flowers. After seeing what was delivered by The Open Window, I was completely CRUSHED!! I feel that my MIL did not get anywhere near the amount of flowers for the price of a DELUXE arrangement... This was definitely NOT an arrangement my father-in-law would have sent her had he not passed away suddenly from cancer... After contacting customer service with my complaint and requesting a "re-deliver" of something remotely close to what I paid for, The Open Window absolutely REFUSED to do so... I guess they didn't need the "new business" from what could have been a lifelong customer...I WILL NOT BE USING The Open Window for my flower delivery needs and would NOT recommend their poor quality and cutting corner services! read more

The Open Window - Florists Near Me - Thomas, Oklahoma

It seems I am their first Yelp review, so I have to start them strong. My father passed away in January. A Korean vet, symbolic things like having the flags in the right place at the cemetery on holidays really mattered to him. And so it was that it was time for me to order my very first memorial wreath for the man I looked up to all those years. Recommended to The Open Window by a local friend (I live in California), I spoke to Audra and she guided me through the entire order. The wreath came out beautifully, and was so perfectly arranged, as if I had chosen the flowers myself. Living so far away, sometimes life can be tough on moments like this. But I highly recommend The Open Window to take care of you as they will take care of you well. Oh, and both Audra (and Leisa the owner) texted me photos of the wreath as it was completed in the shop for my approval. And again when they laid it at my Father's VA marker (mounted at the cemetery just that day.) Very grateful. I will ring them next year, I'm sure. read more

When you're needing to find the perfect way to express your love for someone, your sympathy for one who has lost a loved one, or just wanting a beautiful arrangement for a house warming gift, for a loved ones memorial, or to just brighten your household period, give Lisa and Audra a call. Let them know exactly what you're needing the arrangement for and let their expertise wow you! These ladies know exactly how to say the words you're needing to say through their arrangements. You put your faith in them, you WILL NOT be disappointed!! read more

These people are absolutely amazing. I called from out of state to place an order for flowers for a funeral; the woman I spoke with was so sweet and understanding. She knew exactly what I was looking for and delivered an amazing arrangement that was breathtaking. Great store, great folks. Thanks to them for amazing service. read more

Sometimes you just can't be there in person. I just called The Open Window to have flowers delivered to my sister for her birthday. So friendly and helpful. And they are texting me a picture too! Would definitely call them again! read more