In my opinion I would not return. Although the job was "completed", the job could have been a…read morelittle more professional especially for what I was charged. I had a small electrical problem but all that was done was splicing wires and connecting them together. Would have been nice to have connectors back instead of just wrapping with electrical tape. And then I realized about 2 week later that my fog light cover was missing on that side(that side only). They stated it was placed back and maybe it fell off. I've had this vehicle for about 6 yrs now and nothing on this vehicle has falling off.

Customers please be aware that Alex will talk a great plan on the work they plan on doing to your…read morevehicle but the end result will be not fixing your issue and charging you thousands of dollars. I went in with my 2019 Jeep and requested them change my coils, spark plugs and boots due to a tune up check engine light. Alex said not to change the coils because they hardly ever go bad. He said he would fix my vehicle for less than it was quoted. I left the vehicle there for three days. They did the work and after $1200 the vehicle was still idling bad. I have never had issues with my Grand Cherokee before then. Alex then told me as I was picking up my Jeep that my water pump was leaking and my coolant was low. He recommended I fix the water pump. I had them buy an OEM water pump and replace it. $1200 later it was fixed. I took my Jeep home and a week later it was all of a sudden leaking coolant and oil. I took my Jeep to The Jeep Dealership and paid $500 for an estimate on the issues. Low and behold they said my water pump was leaking and I needed a new water pump. When I called Hill Country Automotive and spoke with the two owners they refused to pay my labor cost back because I was going to do the work again at the Jeep dealership to get things fixed right. The owner who started speaking in Spanish because he started acting like he was not understanding me, told me he could nit refund my money and I told him I needed my invoice because I was going to replace it at the Jeep dealership. I told him since it was an OEM part it did have warranty and if he wasn't going to be going to hold himself responsible for such horrible service since my water pump was still leaking that I was going to do the work at the dealership. I needed their invoice since they "ordered" the OEM part. Well he told me he would have to look for the invoice and go a few hours later. Mind you, I had done the work the week before but he could not produce an OEM invoice on my water pump. That was very sketchy because who knows if they even did buy and put on an OEM part. This entire shop seems to be looking to find "issues that suddenly arise" charge a lot of money for parts and labor and cannot get your car running properly. This garage is almost a scam shop. I gave them $2500 and did not get my problems fixed, no money refunded and ended up doing the same work to find the fix at the Jeep dealership in Boerne. Please THINK TWICE before going to this shop. If you do, understand that they will not be fair, will over charge you and you will have to pay twice to get your issue fixed. Sad but true.

Definitely recommend RITCHIE AUTOMOTIVE in Boerne. Honest and fair…read more Thought I had issues with transmission as I felt a 'thump' a couple seconds after pressing on the accelerator from a stand still but no so much going down the road and accelerating. My vehicle make/model/year is known to have transmission issues around 150k miles. A/C was working intermittently. Worked fine for the first few minutes of driving and then would turn off automatically. When it turned off, I would press the button, and the light would blink three times, and the a/c would not turn on. Online search resulted in several possibilities that created this problem. On Tuesday, the engine overheated as I was driving on 281. Tried all the normal stuff but overheated again within two miles. At this point, being stuck on the side of 281, I decided to get it to a repair shop. I first called Hendrix; however, they could not get to my vehicle for about 7 days as they were backed up. I then called Gear Guys and they said it would be about 5 days before they could take a look as they were backed up with work. My friends recommended Ritchie Automotive (they have used them for 15+ years). Called Ritchie Automotive, explained the situation and that it was my only vehicle. I had it towed to their shop and they looked at it on Wednesday. Called me with the repair quote and started work that day. It was ready on Thursday. Turned out to be a problem with the motor mounts and not the transmission. There was a very small crack in the radiator that allowed the coolant to leak out slowly so it was not noticeable (like a broken radiator hose would be). This caused the engine to overheat which in turn, cause the AC to turn off. Very pleased with the level of customer service, the work, the fairness in pricing and the honesty! Ritchie Automotive will be my 'go to' for any future repairs that I can't (or simply do not want to) fix myself. For what it is worth, they are a Christian based company. Ritchie Automotive / 29059 IH 10 W / Boerne, TX 78006 / P: 830.755.8550

I could not have had a better experience! From easy scheduling, fast and friendly service, to…read moreaffordable pricing, this place has my forever husiness! Highly recommend to everyone!

Great people. Always are willing to go out of their way to give the best possible service. Honest…read moreand dependable.

The team at Lone Star is TOP NOTCH! Justin and his team are experts at identifying and fixing…read moreissues. Pricing is fair and honest, providing excellent value. The lobby is really nice and offers REALLY GOOD coffee! They worked on my truck, fixing a bunch of accumulated small issues, and got it done in a very timely manner. I highly recommend! Justin, the owner, is also actively involved in the community, which is a BIG plus for me!

Highly recommend Belden's. Professional staff and the customer service is unmatched…read more 5 Stars

Belden's Automotive and Diesel is hands down the best auto shop in Boerne/ fair oaks area . They've…read moregot this incredible knack for diagnosing problems that other places miss, and their team is super knowledgeable about everything from routine maintenance to complex diesel repairs. What really sets them apart, though, is their honesty and fair pricing. You never feel like you're being upsold or taken advantage of, which is a huge relief when you're already stressed about car trouble. Plus, their customer service is top-notch; they always keep you in the loop and explain everything clearly. It's just a really trustworthy and reliable place to take your vehicle. Definitely bringing back my vehicles here and definitely telling my whole family to switch over to this automotive shop for their problems.

After more than five years of taking my vehicles to Brady's Automotive, I'm very disappointed to…read moresay I won't be returning. My most recent experience was completely different from the level of service I had come to expect. I felt the work was rushed, my concerns were dismissed, and the customer service was rude and unprofessional. As a long-time customer, I expected better communication and to feel like my concerns mattered. Instead, I left feeling unheard and undervalued. Trust is one of the most important qualities in an auto repair shop, and unfortunately, I no longer have that trust. After more than five years of loyalty, it's disappointing that things ended this way. I hope Brady's Automotive takes this feedback seriously and improves the way they communicate with and treat their customers.

If you want to pay higher prices than the dealerships, this may be the place for you. If you want…read moreto be itemized for every single thing they touch, you may like this place. If you already know what is wrong with your vehicle but want to pay diagnostics fees and repair charges even if you were right and they didn't need to charge you diagnostics, then this place will suit your fancy. If you don't really need your vehicle and they can keep it a while, they got you covered. If you like to bring your vehicle back because it's doing the very same thing you took it in for, they really will please you with multiple trips and more things to fix and pay for! I'm sorry, I tried them with both our vehicles thousands of dollars later, like $9k, both our vehicles still are having the same issues. I just can't afford to give them anymore money or time. But hey, they are really nice guys!

Good people, been open forever my parents suggested them…read more Fair prices Quality work Will bring all my cars here

Let me tell you about my last trip to Lester's Automotive Repair, where they might as well have a…read moreneon sign that reads, "Why yes, we really are that good!" The last time I walked into a place that felt as comfy as their waiting room, I was at my grandma's house, and she was trying to feed me 'home-cooked' chicken casserole (which, by the way, looked suspiciously like it came out of a can but was delicious nonetheless). But back to Lester's: the waiting room! It's practically a mini-spa. Those Padded chairs while very worn are so cozy, I half-expected a massage therapist to pop out and rub my shoulders while I sipped on their free coffee. I was so relaxed, I almost forgot I'd come in to get an alignment with an appointment I just made minutes before I arrived. Now let's talk about the experts at Lester's. These honest mechanics are like the Gandalf of auto repair: They don't just wave their wrenches around and mumble spells; they actually *listen*., devise a good plan and then execute your decisions about how and what you want done do your vehicle. I firmly believe that if anyone rolled in with a "check engine" light, instead of trying to convince a customer to replace their entire engine (which, you know, might as well have been made of gold), they would be honest enough to explain that it was just a loose gas cap. Also, scheduling an appointment? Easy-peasy. The last time I had such a smooth experience was when I hydroplaned my car on black ice going 45 down a hill in a snow covered icy countryside's back road. But I digress. They get you in and out faster than teenagers clear a plate full of pizza. And not once did I feel like they were trying to pull a fast one on me with pricing. I was standing dumbfounded saying, "Is that all? Are you sure you don't want me to pay extra for that whole honesty thing because the guy up the street wanted almost double and you are also charging me what you quoted me at the start? Are you sure that is the price?" In short, if you want your car fixed without being bamboozled, and would like a waiting room where you can consider napping instead of scrolling through sad social media posts, head on over to Lester's Automotive Repair. Just remember, unlike my old jokes, this place *really* delivers! P.S. Why did the mechanic sleep under the car? Because he wanted to get up oily in the morning! Seriously though, one of the best auto mechanic shops in the area. You can't go wrong here!

Good shop, easy to work with and they have been responsive. Righr now they are my go to place.read more

Awesome service. Keep us updated and in the know of what was being done. Highly recommended.read more

Consistently good service. I have been bringing my car here for about 5 years. They get it right…read moreeach and every time. Now, several of the employees know me and building a personal relationship with employees is always a plus.

Just because you check in first doesn't mean you're first to get serviced. Show up early and get in…read moreline at the door, check in first, only to have 5 other cars get pulled in before yours. So now you're the one waiting for everyone else to get serviced....Do better....