If I could give a negative rating, I would! I was working with Beth Havlik (an agent working with the Mike Brown group representing Biltmore homes). I requested a price of a brand new house, which was to be a duplicate of a Parade House in Eagle Mountain. I was given a quote by Beth Havlik and told that your house would be built exactly like the Parade House, with all the upgrades.
As I went through the process working with Biltmore Homes of doing some minor alterations to the house I was constantly informed of additional charges for upgrades that were standard in the Parade House. I questioned Beth Havlik on each individual charge of these items asking why am I being charged for these items, when they were part of the original Parade House that she gave me a price on. She shrugged it off merely stating that the contractors have changed since the parade house was built and they can no longer put those upgrades in, however in talking to Lisa Clayton at Biltmore Homes I could put those upgrades in for an additional fee! What the heck! I was quoted a price with all the upgrades by Beth Havlik, but Biltmore wanted to charge me additional for each upgrade.
I sent an email to Biltmore explaining in my situation and asked why was I being charged additional for items that were standard in the original quote. Biltmore replied that they no longer wanted to work with me and refunded my deposit! Wow, I was shocked.
Why didn't Beth stick up for me and tell the builder the original quote included all the upgrades.... She did admit "partial responsibility" for me loosing this house. I asked to speaker to her boss four separate times, Mike Brown and she refused to give me his contact information. Why would Beth Havlik not want to give me his information, unless she knew what she did was wrong.
I would never use or recommend Beth Havlik because she is unethical and not trustworthy. Use at your own risk!
Additionally I would not trust Biltmore homes or the Mike Brown Group.
This all took place end of 2021. read more