If I could give The Meridian zero stars, I would.
My 85-year-old mother has been displaced from The Meridian for over a year after residents were forced to move out because of flooding caused by broken pipes in the building. She has been living at the Inn at the Waterpark ever since, while still paying thousands of dollars per month.
The hotel conditions are unacceptable for anyone, especially elderly residents. Her room has a constant musty, mildew smell, and she has had an ongoing roach infestation. She recently had to ask to bring her roach spray because the bugs had become so bad.
What is even more frustrating is the complete lack of transparency and accountability. For the last six months, we've been told the renovations are "almost finished" and that residents will be able to move back soon. Every month, the move-in date gets pushed back again with another excuse. After more than a year, it's hard to understand why repairs and renovations have taken this long with so little visible progress.
These are seniors who trusted The Meridian to provide a safe, comfortable place to live. Instead, they've spent more than a year living in temporary accommodations while continuing to pay thousands of dollars each month, with no reliable answers and no end in sight.
The Meridian has completely let her and our family down by the way this entire situation has been handled. The prolonged delays, poor communication, and unacceptable living conditions have made an already difficult situation far worse. I would strongly caution anyone considering The Meridian to think carefully before entrusting them with the care and housing of a loved one. read more
