Elaine at the front office is the rudest person here. She doesn't care about any of the residents, she is never helpful, she yells at everyone instead of giving a thoughtful answer , never good costumer service , she doesn't look up at you while ur waiting and then will just snippy say what! and the rest of the staff here is always lovely til it comes to her. If you are gonna keep her as an employee atleast don't keep her at the front desk as the head of ur business where she is gonna greet everyone. DONT MAKE HER THE FACE OF YOUR COMPANY. read more

supposed to move in 3 weeks. Have had issues with room randomly switching and two times we have been on the phone with management they have been very rude, uncooperative and dismissive. Once you sign the lease hold on....thats all they care about is a lease being signed and nothing else. Would not recommend. read more

Im a current resident at The Mark. I love this apartment complex. My friends all agree that this might be one of the nicer ones near campus. The price is great for everything you get. I've had no issues with management or getting packages. I've always felt safe here and like there was never a need to worry! read more

I have lived in many different places on/around the university of arizona and this is the worst one by far.Walking into the apartment I immediately was grossed out.The tile floors were very sticky and the couch had scratch marks up and down, smelled horrible, and completely stained.We talked to the management about getting a new couch and they best thing they could do was to "professionally clean it" (never happened).The carpet in my room was disgusting and black in some areas with clumps of hair everywhere.Like most apartments by campus they provided a bed frame, cheapy mattress, two drawers and desk/chair.The drawers were scratched up and when i went to wipe down everything in my room and bathroom I went through a whole container of clorox wipes.On my toilet there were several urine stains and the seat was broken. Later, the maintenance man come up to help with some other issues my roommates were having with their rooms.I went to talk to him about my issues with my bathroom, because it's extremely gross how stained it was and it looked like no one cleaned it and his response was "It's not that I don't believe you, but I personally cleaned that bathroom myself", which first of all that's a lie if he would have seen the stains, but the fact he has the audacity to say that to me and my parents is ridiculous.The first month after move in the parking garage was broken and wouldn't work like they told us on move in day it would. If you wanted a spot you would pay $90 per month and the gate was supposed to be censored to where only people with passes could go in.After many complaints and questions the gate finally worked 4 weeks after everyone moved in and lasted maybe a week before it broke again for months. It makes everyone extremely uncomfortable when anyone can walk into the garage and therefor the buildings, and I personally know friends who live here who have seen cars been broken into.This cycle has continued to where the garage would be broken for weeks then only be actively working for a couple days, and it doesn't help that there is a single camera throughout the whole garage so even if someone did break in there's no video proof.I have never once seen this apartment complex hire someone outside of a different company to come and fix problems, especially ones continuously complained about.Speaking about issues, every window has horrible insulation; each window in each room- you can feel fresh air flow when closed, and the window in the living room has been ajar and cannot be closed.With how bad the insulation is you can hear everything that happens outside, especially the trash when it comes everyday between 6-8am and will take its sweet time being the loudest it possible can. Another example at how disappointing this apartment is, is literally how disgusting it is. The hallways and elevator in my building are always stained and stink so bad every day and it looks like they only "clean" it once every month, which is extremely different than how it looked when we went on tour (that's how they fool you). All the staff are extremely disrespectful and rude no matter what issue or concern you have, all they worry about is making tiktoks and getting new people to sign by posting new things on instagram. The package system here is absolutely terrible: you have to text the office 30min prior to when you pick it up and only half of the staff will follow it. I once texted at 2:55 to pick it up before I left for class, which would have been 3:30. I got to the office at 3:25 and when I asked the manager, Jazmin, she said it wasn't going to be put out until 3:45. I asked if there was anyway I could get it now because I had to leave for class soon and it was exactly 30min after I texted. She disregarded my request and said no it would be put out at 3:45 (50 mins after I texted like they asked for) but you can have a roommate or someone else pick it up for you. I was baffled at this especially when I saw 4 other staff members in the back glass room all on their phones and goofing off doing absolutely nothing. Overall I am just very disappointed in this apartment complex, especially when it's such a good price range and area, but has no regard or respect for the students living there and can get away with giving them a terrible experience for a year. Even though the base pay may seem nice, they apply so many fees that it simply isn't worth it. 10/10 recommend living anywhere else. read more

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Are there worse places to live? Sure? Is this place run well? Not at all. The price is better than a lot of places that you'll find near campus (and honestly, the location isn't bad. Walking to campus is very doable if you don't want to take the shuttle). From our move in day (when we discovered the assigned room had not been cleaned at all, had urine stained carpet that smelled horrible and that was torn up by a dog in several places, and the room was smaller than any of the other rooms even though we were charged a premium) to the constantly broken gate, to the amenities that were frequently closed, the Mark was a disappointment. Management never seemed to care. In fact, it took reaching out to corporate to get them to replace the destroyed carpet (manager initially refused to do so). When the key pads to get into the building were broken, allowing anyone to walk right in, work orders went unanswered. When there was vomit in the hallways and trash dumped everywhere, management couldn't be bothered. Yes, college apartment complexes are going to get treated roughly. Young adults can be messy and cause damage. But tenants pay a lot of money for safe and secure areas. To find homeless people camped outside your door is not a great feeling. I know some people have a great experience here and I am happy for those people. But I also think people should be aware that these people are not going to do anything other than the absolute bare minimum if something goes wrong. read more

Buyer Buyer - Unethical Real Estate Practices 1) Requested signed guaranty without spouse's signature. AZ is a community property state. 2) Requested signed guaranty by parent without being provided a copy of the lease to see what he was a personal guaranty for. The lease should have been included for his review with the electronic signature documents for the guaranty. read more

Don't recommend at all to anyone, management is extremely rude and doesn't seem to care at all when concerns are brought up. We had our room assigned and they chose to switch our room less than a week before we moved in and removed our amenities. When they finally reached back out to us they said there was nothing they could do and were extremely rude. Haven't even lived there yet but have had a terrible first impression due to the unprofessional workers at the Mark and their lack of care for their residents. Look else where. read more

We just signed a 2022-2023 lease with The Mark, and am relieved after seeing tons of websites who had photos of their property and amenities, and when you show up in person for a tour, it's not what you thought it was. For the amazing amenities the value for what you get is priceless based on what's out there in Tucson. The Mark has roof top pools, spas, saunas, outdoor bbq, fire pits, Internet cafe, computer lounge with free printing, private courtyards, and community events, I was ready to move in! The 4x4 apartment (they have studios, 2 bedroom, 3 bedroom, and 4 bedroom - yet not for sure what isn't sold out yet) has modern full size appliances and is fully furnished even with a washer and dryer in their apartment. In the 4x4 we chose, each resident has their own bedroom and bathroom which locks. My freshman daughter currently lives in Arbol, and it's nice to have The Mark be only 4 blocks from her current dorm, as well as having a shuttle to and from campus. The Mark has community events for residents once a month, which helps everyone meet each other. read more

this place is a joke my 5 year old nephew can give you better answers than David the so called "community manager" will. everything is broken, garbage is EVERYWHERE. the gate on the corner of broadway and tyndall BROKEN the door to get into the building? BROKEN. does everybody have access to every single spot of this building after that? YUP! david had a walkthrough with my roommate just to discover his whole building is broken and all he can say is "ohhh this is broken too" like uh do you even walk around the building you're a community manger for crying out loud. car has been broken into that was cool david did nothing. actually i was the one to tell him that the security signs posted around the garage is actually not in service and the number is a dead end. his response was "ohhh i didn't know that i'll get those taken down today" lol they weren't taken down until july. this happened in december... instead of fixing the door handles they put a huge rock on the top of the door to prop it open lol just wait till that falls on your students head. btw if there was an emergency 4 floors of residents are stuck because they can't get out. hope you like your college students dying! at least then you can sue. i'm seriously not even trying to be comical because this whole building is the bigger joke. i can go on and on about this place from personal experience and then go on and on more about other residents experiences. this place is in violation of so many basic human rights that go unnoticed and uncared for because of our age. it's a scam. they don't listen to any of the actual residents. just wipe their hands. oh and i've contacted the main company that runs this place. they told me to talk to david... read more

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An absolute dump with an extremely incompetent staff. Pool furniture falling apart. Security gates and doors always broken putting my daughter at risk. (2 guys roaming the corridors with knives on 2 different occasions). The entire place is a giant weed bed. The courtyard has garbage everywhere. The people above my daughter throw dog crap and pet pads into the courtyard below. Homeless hang out in the parking garage at night because the gate is broken. Do yourself a favor... RUN read more

They gave out my Information to someone calling and asking if I lived there. Provided them with a key and everything. None of the doors to the garage lock, there is vomit that had been on the stairs and the garage for months on end. When my fire alarm started beeping they told me to unplug it. Lots of ant and pigeon problems. Whenever I bring up a concern it is dismissed. I know many people who pay for a parking pass but don't get to park in the garage because they ran out of stickers. I have lived in a lot of apartments and this has been the worst by far. read more

The Mark is Not a safe place at all. The garage has no security, hallway doors are open at all times. Anyone has access to this building. The elevators were disgusting. With this pandemic I would have expected some arrangement by the management team to keep up with the hallway floors and elevators been clean up constantly. The smell of garbage is strong when you walk through every hallway. I will not rate this place as a student luxury building. Where is management? If there is anyone working at all. With all the other places to live in Tucson. Please go somewhere else and I guarantee you will be better off. This place is not worth your money. read more

The mark has some of the worst service I've ever encountered. If something's broken don't expect them to fix it, not to mention the walls are paper think with a two inch gap between the ceiling. I can hear the people in the apartment next to me texting. The ringer from the keyboard typing is clearly audible from the next room over. Horrible apartment complex read more

they are highly unethical. they lie on the phone and the management never calls back or responds. they have terrible and rude customer service and are overall a scam. read more

I've let issue after issue slide. But I moved out a month ago and they're STILL CAUSING MY LIFE PROBLEMS. First, when I moved in, the ceilings were unfinished, which they claim is "just for an industrial look" but there is legitimately a two inch wide space between where the wall ends and concrete roof begins. Meaning that there's a hole between your bedroom and the room next to yours. I could hear EVERYTHING my roommates did in the living room.... and in their own bedrooms. I moved apartments because of this, I thought maybe it was just my bedroom placement (it wasn't, but my new one was better). The shuttle only runs until 4:45, meaning that any student who has late classes must either walk home in the dark or Uber home every day. Not to mention that it's located in a super sketchy neighborhood that's no where near anything interesting (unless you want to walk downtown and cross over a highway). Next, the handling of COVID. I'm an out of state student and quickly packed up what I could and got out. There was NO forgiveness for rent even though all amenities were closed, and management required move out inspections to be done in person (?) and two weeks before the final move out day. How stupid can a management team be? How can a bunch of college students be expected to travel back to their college apartment during a PANDEMIC just for a routine inspection??? Actual move out was HELL, they didn't have big bins for moving large items like they did for move in and gave us no guide lines as to how the apartment should be left. I was in town for less than 24 hours (once again, out of state student) and just packed my stuff and left, and they had the audacity to charge $500 for cleaning fees (no, there was no damage) and were EXTREMELY rude when I emailed and asked why. And finally, the kicker that happened today. THEY DELETED MY NETFLIX ACCOUNT BECAUSE IT WAS AUTOMATICALLY LINKED TO MY OLD TV. Instead of logging out of the account like, you know, a normal person would, they just delete it and all my history???? Like come on... There is just NO EXCUSE for the level of INCOMPETENCE present at this complex. Extremely predatory behavior from management who doesn't give two shits about their residents, only about getting money out of college students parents wallets. For the price you pay, it is FAR from luxury. read more

Personally the mark could be doing better , providing more effort and security despite there being fobs and gate doors that usually OPEN a lot . I decided to renew my lease to try to give this place a chance during the next 2 semesters . But I'm really hoping they step up their game. Halls need to be cleaned more , security needs to be more secure and the garage should be closed AT ALL TIMES . The WiFi should be better and honestly maintenance needs to actually give a crap about their job. I know it's hard and it's been a struggle with COVID . But I expected more . read more

I created an entire Yelp account just to post this. I notice that most of these reviews are completely fabricated. I normally wouldn't care, but after living here for almost four semesters, I feel like I have a responsibility to tell future renters what its really like. The Mark does have some very positive aspects, including a nice view from the roof and a location close to campus. Unfortunately, the negatives seem to outweigh the positives. I have lived at the Mark since it opened and have witnessed it degenerate into a place I no longer want to live. Here are some of the highlights: There is no security. Whatsoever. Homeless people know the lay of the building and wander around at their leisure. They even use the amenities and are known to enter unlocked apartments during the night. I have personally encountered homeless addicts in the parking garage and at the rooftop pool. Due to the lack of security, the garage is completely unsafe. There is no gate and cars are broken into on a nightly basis. Vehicles are also stolen routinely. I have personally had my car broken into, and my $7500 motorcycle was stolen just last week. The quality of the construction is abhorrent. The electricity short circuits regularly and the appliances break frequently. I personally had my entire kitchen sink collapse, something which seems to have happened to everyone I talk to. While mine was fixed after I fought with management for a few weeks, others have had to wait months for repairs. On the topic of management- this place is mostly run by college students. They are chill for the most part and cannot be blamed for their incompetence. The actual management, on the other hand, is really awful and goes out of their way to harass residents. I could name other things, but I think these details should sum up my experience pretty well. I hope my review helps you make a more balanced decision. After living here for almost two years, my best advice would be to avoid this place for the sake of your own safety and possessions. read more

The Mark Tucson - University Housing Near Me - Tucson, Arizona

if you want your child to live in a complex that tells them to just remove the smoke alarms because they don't want to fix them, and then leave them without any fire alarms for over a month, never fixes the lighted exit signs in the hallways, leaves stairwell doors broken and inaccessible, trapping people inside the halls in the case of a fire, and leaves unit doors with broken handles for a week straight with the property manager being fully aware, then this is a great place to live. if you want your child to live in squalor, where there is a fire alarm beeping on the first floor for 6 months straight, where garbage overflow causes the constant aroma of dumpster juice and fruit fly/cockroach infestations unit wide, this is a great place to live. if you are ok with unfinished ceilings that leave a 2 inch gap between the walls and the ceiling, this place is for you. if you like the look of a 10 ft wide hole in the ceiling on the 5th floor of the parking garage, go ahead and sign. they are very careful to only show you the model unit and the amenities (a hammock and tv were broken last year and have never been replaced, the pool sticks and balls are severely damaged, the printers are always broken, the hot tub won't heat up). make sure you ask to visit the first floor in building 2. that's what they don't want you to see. the parking gate is always broken and homeless people love to come in. it's great. the gates on the corner of broadway and tyndall have been broken for over a year and maintenance is aware that strangers can enter the complex at all hours whenever they want. the security is a joke. the signs that had a security number in the parking garage were showing an out of service number, and the property manager was unaware this was the case. he did not post a new security number for six months. they just care about lying to you long enough for you to sign the lease. they don't care after. do not sign here under any circumstances. you will be trapped for a year. read more

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Terrible management. The front desk always give you bad attitude and the manager David, is super rude. I am a student who lives here, if you need help from them, they are not helpful at all. Disgusted. read more

I lived at the Mark for one summer and thankfully it was only a short term sublease. If you like wasting thousands of dollars and getting robbed then sign a lease here. The amenities are probably the best part of the Mark and they are hardly ever open or working due to lazy management keeping them closed, dirty, or defective. Homeless people love to wander through the parking garage, hallways, and stairways because they are always open and do not require fob access to get in. I've personally had my car broken into and know several others who have had their car broken into or their vehicle stolen because criminals have discovered the lack of security. Seriously - the Mark is now an easy target. They came in every night to look through cars over summer and according to my friends still at the Mark nothing has changed. At almost $100/month, you are paying to be robbed by homeless people. It is safer to park on the street. You'd think management would be a little more concerned by sketchy non-residents using the gym or homeless people sleeping on the stairway (seriously, I've come across both) than they are with harassing their residents. If something is broken a random resident is charged. I wish their management would stop posting pictures of each other on the Instagram and actually work to fix the problems at their student housing. Then again, the place is run by college students, so they couldn't care less. I did not feel safe living at the Mark. For the amount you'd be paying here you can get something with equivalent amenities and a better location that is much safer and actually worth the price. read more

Terrible staff who are very disrespectful and give so much attitude for asking a simple question. The manager, Jasmine, is horrible and extremely rude. She's very unpleasant to speak with, and doesn't provide any help AT ALL. read more

I never felt safe at The Mark. The gym and facility floors, to me, was an inadequately cleaned germ fest. From safety to customer service, this is a horrible place to live during college. If you have any sense of mind, don't live here. The staff members and the corporate office will not care one bit about you, only their rent money. If you have any issues, rest assured they will not be of any help to you. Very sad for college housing! Go literally ANYWHERE else. read more

Love the student workers because it's like working with your peers not adults talking down to you. I've loved living at the Mark and I'm so glad they have 5 month leases so I don't need to worry about people covering mine! read more

I would highly suggest The Mark to college students looking for housing. The units are very bright and open. The staff is very kind and always willing to help; Justin Northam has always been a huge help with answering any and all of my questions. Amazing place to live:) read more

With Coronavirus hitting, The Mark Tucson has closed all public areas including the office which means they are saving money. UofA has migrated all classes to online. My son moved in mid-January following his semester abroad. He will be at The Mark for less than 9 weeks in total but we are being forced to pay for January through July (even though school would have concluded in May). So, that is about $900+ per week. Seems a bit predatory by The Mark management. Guarantee I won't sign for him to be at The Mark next year! read more

My daughter moved here this year after experiencing a horrible stay at another student apartment complex nearby (look at my reviews). This has been the best move and she loves staying at The Mark. Thank you to the front office staff, Christina, and facility personnel. Move in was easy and the building is clean and safe. Even in this COVID environment that everyone had to adapt to, staying at The Mark didn't add to the stress. Great job! Continue to keep our kids safe! Thank you! read more

Facilities are nice. Smells really bad in hallways and no security I. Parking garage.

This past Saturday (12/14/19) my two daughters and I went to visit my oldest daughter who is a resident at The Mark. I was appalled by the lack of cleanliness at the complex. In the short distance we walked from the parking garage to her apartment on the 5th floor, we came across three urine puddles! One puddle in the stair well and two puddles in different locations in the hallway of her floor. In addition, there was spit on the walls within the elevator. The floors looked like they have not been cleaned in months and the entire area smelled of vomit. Finally there was trash littered throughout the 5th floor and the hall way walls were covered in smears and stains. I was so disgusted and disappointed that my daughter is paying the rent she does to live in the filth she and her roommates say they have been enduring for several weeks. They told me that they have been complaining to the management but nothing is being done to keep the apartment complex clean. The complex should be ashamed of how they treat the residents and tout on the website that they are a "luxury upscale student living" facility. This new complex appears to be no better than a homeless camp in California. I could not wait to leave and now understand why my daughter and her three roommates have chosen not to renew their lease for next year with you. read more

I'm a current resident at the Mark. I picked up a 6 month sublease which management did a really good job of walking me through this process. This is a brand new apartment complex and rent is cheaper than other luxury apartments in Tucson. I have lived in 2 different apartments near campus and they all have there issues. It's student housing and students can be reckless and wild. At all these apartments you will deal with kids breaking stuff and that's just how it goes. The mark is great it's a 5 minute walk to campus and this is a very safe area. Management has gone way beyond my expectations. They are good people to deal with. The actual apartments are very nice and luxurious. They have more amenities than I need. read more

Had a super easy experience signing a lease and the staff has been nothing but helpful and positive. Can't wait to live here in the fall!

Love how new everything is and how friendly the staff are. All staff had masks on and the place was very clean! As a parent of a resident , I had no issues with anything and would highly recommend this place!!! Sincerely, Will stay again when I am back visiting!! read more

I cannot say one nice thing about this place. The place is falling apart, they management is the worst. We had maintenance issues and it took 2 months to fix one thing and another 1 month without any bathroom. No reduction in rent either. Their fees are ridiculous. When we moved out they made up stuff and said we took stuff we never had in the first place. There is NO security. None on site and if you call it takes an hour. Homeless people are walking everywhere. Our car was keyed. You cant close the windows easily. The outlets are falling out of the wall. Do not rent here. read more

The mark is an amazing place that keeps you feeling safe. With covid being such a influence on our world today, the Mark really takes the extra step for costumer safety. read more

the mark is probably one of the worst places to live around campus. my friends and i signed beginning of november 2021 and they said the sooner you sign the better because you'll get the better apartments and what not. that was the biggest lie i've ever heard. we have a 4x4 with bathrooms in each room and on all the photos we looked at and what they told us, not once did they mention it could possibly look different than what we signed on for. so it was a shock when they emailed my roommate and told her her bathroom isn't even in her room and that her room layout is now different. her bathroom was now across from her bedroom which would be fine if it didn't make her room 5x smaller. her room is significantly smaller than everyone else's yet she has to pay the same rent and they wouldn't do anything for her even though they gave her 2 days notice that it was different. when complaining about it all they said was "i understand why you'd be upset i would be too" ??? they then stated that online it says *room layouts may differ than what is shown. that was added 2 days before move in because i have photos in november 2021 and it never once mentioned that. all the rooms were disgusting when we walked in, nothing was wiped down and there were crumbs in my drawers. there was a fake fingernail in my friends windowsill and dried urine on her toilet. 2 toilets were broken and my bed frame leg was broken. the couch was disgusting and torn up and the carpets were musty and clearly had never been cleaned. we put in an order the day of move in to either get a new couch or have someone come and professionally clean it. within a week or so, on the portal it said that the order was completed and not a single person checked on the couch ever again or did anything. on move in day when the maintenance man came in our unit, he claimed to have personally cleaned this unit, and it's just the students/staff who work there that do the "cleaning". cleaning maybe took 5 seconds per room ? never throughout the year my roommate or I have lived here, they have never once hired a cleaning company or any other service to fix any issue. there's no insulation in the windows so you can hear everything that goes on around you outside and it will sound like it's in your room. As if it couldn't get any worse, it does. we were placed right above the trash so every single morning anytime from 6-8am the trash comes and it's the loudest thing i've ever heard in my life. not only that but the people working will move the trash cans after they come which again is insanely loud so you have a solid 45 minutes to an hour of no sleep at the most inconvenient time. better get some good earplugs and even then you can still hear it. so much for signing early only to get the worst apartment in the place. if you're a light sleeper like myself, goodluck. the building constantly smells like garbage and looks like it too. the parking garage gate worked for maybe 1 month total the entire time i've lived here so don't be fooled if they tell you they'll fix it because they most definitely won't. there's always a new excuse as to why it can't be fixed. I've heard personally from other people that there were break-ins with cars in the garage because they have direct access inside because the gate is always open, even though you are paying $90 per month for a "secure spot". the package system is so disorganized because they say you have to text 30 minutes in advance but even when you do that they'll still say "oh sorry we didn't get to it yet you can come back in 15 minutes". absolute disrespect of your time. speaking of disrespect, the management team and fellow staff are rude and show no care towards anyone in the building. they are never helpful and i've asked the same question to different staff and have gotten differing responses each time. overall, i would never live here again and am warning anyone who does want to live here for next year that unless they fix so many issues, it won't be a good experience. read more

I'm a current resident here and would not ever recommend this place to anyone. Besides something ALWAYS being broken and not fixed for months at a time, you will NEVER be able to sleep in past 8AM due to the guy who walks the garbage bins around the building at 7am, then again at 8am and then again at 9am. If it's not the garbage man, it'll be construction workers or a train. Though this is technically not on the Mark itself, it should be included in the lease agreement that you will never be able to sleep and that something is always broken. Not sure what I pay all this money for when there always seems to be something that comes up. Wifi is also always down constantly and makes me late for class quite often. read more

Horrible customer service. Make sure you put everything in writing. They say one thing and do another. They said they will never lower the rates and are now using the covid 19 as an excuse they need to lower them. How am I suppose to find someone to take over my daughter's lease now??? read more

I have nothing negative to say! Staff is WONDERFUL. My unit was in perfect condition and I love all the amenities. 10/10 recommend for any U of A students looking for a place to call home! read more

The staff are amazing, and the property has a lot of amenities and a great location for the price. Definitely would recommend to others to live here if they want a lower priced apartment building with the same amenities as the expensive ones. read more

Whatever you do, DO NOT LIVE HERE!!!! I have had an awful experience living at this apartment building. The staff is rude and does not care about the residents or their residents safety whatsoever. (Run by nasty, mean, 20 year olds) Staff does not regulate covid guidelines, I just walked into the office, was treated rudely, all while NONE OF THE EMPLOYEES WERE WEARING A MASK!!!!!! I was trying to pick up a package before i leave for the weekend and the girl goes "inconvient". I told her and her manager that she was being rude and thats no way to treat your customers and they basically just fought back that I was the problem. The apartment building itself I have had a man try to break into my apartment not once, not twice, but THREE times and management basically said they cannot show us the cameras to get a face of who was attempting to enter our apartment, of 3 young girls. Not to mention, homeless people roam inside and outside of the property. I pay $90 a month to have "safe, secure" parking. The gate is never closed, people who dont live here enter and use the amenities. Homeless men in the parking garage hide behind dumpsters and run at the residents. Homeless men are sleeping in the stairwells and roaming the hallways.  My apartment was entered by a homeless man as well. Did the mark management do anything to help with any of these situations. NOPE! My roommate also pays $90 for parking, and they still boot a boot on her car. She had to pay $150 to get the boot off, and they mark refused to refund her. Doors that are supposed to be locked and only useable with a key fob are broken and not fixed for months. There was a huge hole in the hallway wall for about 3 weeks before it was fixed. Exit signs are shattered, WITH LIVE WIRES HANING OUT OF THEM, so if someone were to touch them they would be shocked by electricity. My roommates bedrooms electricity did not work. It would constantly shut off, when maintenance was called, they simply told us there was nothing they could do about it. (she ended up moving out and is still paying her lease due to these problems). Few weeks later the outlets would not work. Took more than a week to fix. Short after they had a wifi outage.... did not notify any of the residents. Keep in mind we are in a pandemic, and this is strictly student housing. Everyone has ONLINE classes that require a wifi connection. My unit had no AC, its 90 degrees here. No one fixed it until we called maintenance multiple times. Washer/dryer has had multiple issues as well. Walls are so thin I can hear the people above me having sex. Amenities are dirty, and/or broken. So many people who do not even pay to live here use them as well by getting up elevators or doors that are broken and do not require a fob. Half the time I cannot even sit at the pool since it is so crowded with people who do not even pay rent. Although the broken and dirty appliances and amenities can be dealt with, the safety issue cannot. Please, NEVER let your son or daughter live here. They rob you of your money and do not care about the residents. Do better. (The mark also has new leaser signers leave reviews for a giftcard, so half of these reviews are not even accurate because they have not even moved in the experience this HELLHOLE. They also give points to people who write reviews or its their own staff trying to cover up the nightmare of living in this apartment building) read more

I regret signing a contract to have my son reside at The Mark. I felt the management and owners were horrible to work with, especially as Coronavirus locked down most of the complex. Despite all amenities being closed, they provide zero concessions. I would recommend you avoid The Mark. If not, don't sign anything without a thorough review by attorneys. read more