Very homey and quiet. Staff is friendly and maintenance is superb.read more

From the owner: Don't hesitate to call Heritage Square Townhomes in Waxahachie, TX. We are committed to your…read moresatisfaction. Call us today.

I have lived here for just over a year and half, and it has been a great experience. Yolanda and…read moreSydney in the office have both been great and very nice. I can honestly say Sydney is one of the single nicest people I have ever met. She is always very friendly and will go out of her way to help you with whatever problem you are having. Honestly, I can not speak highly enough of the office staff. They both deserve a raise. I have lived in several apartment complexes around the metroplex and this is by far the cleanest I have ever seen. You can see the maintenance guys sweeping up/picking up trash every day. They really strive to live up to the "luxury apartment" title. The only complaints that I do have is that it can be noisy at times due to the close proximity of train tracks and school busses across the street, but there really isn't much that they can do about that. Even though the surrounding area may leave a bit to be desired, It is a very safe complex. I have had packages delivered while I was on vacation that I forgot about that were still by my door several days later. All in all, price may be a bit high, but this has been a great complex and I would recommend it to anyone. Don't let the bad reviews scare you away, the Mark has been great to me and my family.

This is a long read, but if you're thinking about moving into these apartments, I would highly…read moresuggest to read this. I don't think I've ever dealt with worse management before. Yolanda has not only made the moving out process terrible, but she has also towed our truck when we lived here. * I had told the front office (it's a new employee every month) to put my truck on record while we were fixing it up and nobody did therefore resulting in my truck getting towed 3 weeks before Christmas. They'll send emails about a missing package but they won't email anybody before their vehicle is towed which resulted in $400. *When we first moved in the front gate was broken for six months and in that timeframe they renovated the office first before they ever fixed the gate resulting in one of our Amazon packages getting stolen. *We also leased out a garage and while they were "renovating it" we peaked in and found mold on the ceiling. I brought this up to the front desk. The employee at the time (who quit after a month) acted very nonchalant and not concerned and just kept repeating "oh well I haven't seen it" while Yolanda just sat in her office. It wasn't until I showed her pictures that she said maintenance will paint over it or we can move to a different garage in a different building. *They will do a fire test once a year and come into your home wether you're there or not to check, but our neighbor had a fire from a stray cigarette and no alarms went off while firefighters extinguished flames which is dangerous and unacceptable. *When we decided that we were going to move out of the apartment, they told us we had to give 60 days notice of our move out date when the notice is usually 30 days at other apartments and rental homes. *Lastly, don't hang anything on your walls at this apartment unless you want to be charged $500 and up. Our original invoice when we moved out was $162.47 for renovations that she said maintenance would handle. They sent me a picture of a dirty part of the fridge, but I had pictures of the fridge I cleaned disputing that. We disputed the cleaning and insurance fee because we did in fact clean and had insurance and we were willing to pay the rest. Afterwards Yolanda decided to take matters in her own hands and hired a company saying that she had to redo the whole apartment when she told us that the "renovations" would only be $162.47 and mantience would take care of it. They gave us a final invoice and then took that and changed the price completely and gave us a second one resulting in $565.47. The rent is too high for the area that it's in, not to mention the rundown street right behind the apartments. Yes these apartment are cute and it is a small community but they will charge you a fortune just so they can continue having parties and contests in the front office. If you do decide to stay here, I would highly recommend to document everything. As for The Mark on Solon, I hope you take this feedback and use it to improve.

I was just looking around on Yelp today and realized my apartment complex didn't have any updated…read morereviews! I have lived here for 2 going on 3 years and has by far been the best apartment complex I have ever lived in. Beginning with the office and their staff, they are all wonderful people. When initially moving in, they were prompt in explaining the complex rules and getting paperwork done. They hold residents accountable for their rules and I genuinely enjoy that. What's great, is if you order a package that is too big for your mailbox, they'll hold onto there until you can pick it up. Maintenance staff are always nice as well. If anything breaks, they are normally in the next day to fix it. One time, the line that runs water to the refrigerator broke in the middle of the night (around midnight) and a maintenance man was in our apartment in 15 minutes helping us sort things out. Pest control comes in monthly to spray for bugs, and they use a spray that is safe for cats and dogs. If they ever enter your apartment, you receive a text from the front office along with a note on the door explaining why and what they did. I would say the only downside to the apartment is the parking. If you have the opportunity to have a covered spot or garage, I would recommend taking it. Uncovered parking is free yet hard to come by past 7pm. I take a lot of comfort living in this community. Plus! They just repainted the buildings and it's nice to see a fresh look!

McKenzie Stewart the Leasing Agent with Oxford at Crossroads has done such an amazing job on…read moreeverything! So we needed a property between Dallas & Waco and Austin for the rest of this year in between moving homes, work etc, and from application, processing and move in today she really went above and beyond throughout the entire process! McKenzie always let us know the status & any updates for everything, checked to make sure if we needed anything & was personally available on Saturday when we picked up the keys for the new property! Please make sure to reach out to her directly if you're considering moving to a property about 20 miles south of downtown Dallas she is a great asset for the property and helpful throughout the entire process!

I enjoy living at Blue Lake Villas overall, but I would really love to see more updates and…read moreamenities added for residents. The clubhouse could use a remodel and be turned into more of a resident lounge with a pool table, TVs, comfortable seating, games, and maybe a coffee or snack area. I'd also love to see valet trash added, a bigger and more updated fitness room with additional equipment, better outdoor seating, grilling areas, package lockers, and more resident events. It would be nice to have more updated common areas where residents can actually relax, hang out, and enjoy the community. Blue Lake Villas has a lot of potential, and adding these features would make the property feel more modern and make the rent feel more worth it.

There isn't honestly enough characters for me to be able to leave a detailed review. What I can say…read moreit's onsite management does not care about your problems. They have poor communication and they don't uphold their standards. I've had to reach out to the corporate leasing office in hopes of getting help and service or making their onsite leasing office do their job. There wasn't one thing I enjoyed about living here.

The complex (like any) has it's issue. However, the maintenance team is the best I've ever had the…read morepleasure of knowing. They're always on top of issues, often even sacrificing their own days off to attend to residents issues. Chris and Will add a sense of community to the apartments that is rare to find these days. I'm thankful we have such a friendly and helpful maintenance team.

Best part about living here is the maintenance team, Chris and Will. They are extremely friendly…read moreand my dog gets excited every time she sees them. They Love to give treats and make friends with all the dogs.

Please take this as a stern warning--DO NOT LIVE HERE. We moved in 3 weeks ago and have had…read moreconstant issues. Upon move in, the apartment was filthy, showers didn't work, two windows wouldn't close all the way, and it smells gross. We realized in the middle of the night that rain was pouring through the windows/seal during a storm (video won't upload). We had to move all of our furniture from the windows to prevent damage. Our A/C leaks water all over one of the bathrooms. Water is pooling there as long as the A/C is blowing. Someone has come by to fix it twice but their repairs haven't done a thing. There's no urgency in this issue to the apartment complex. Water is seeping through the walls and caused the towel holder to fall out of the wall bc it is so wet. The buildings are in terrible condition. The pool and gym are closed with no scheduled open date. I went to do laundry in the laundry room and was informed that all of the machines were broken.

we love living here. we got new maintenance manager and he is johnny on the spot! mr Daniel is…read morealways av for me even though I can be a thorn in his side. thank you me Daniel for all that you do!

The past six months has been less than stellar, however a new management company has came aboard…read moreheaded by Ms Price in the office and Israel as Maintenance Director. Things that have been forgotten , postponed, ignored for months are beginning to see light. I.e. We are a gated community but under the old managevent the front gate has been stuck in the open position for months, leaving the complex exposed however today Israel and a repairman were trying to fix our old problem In summary, if you remember this community from the past, take another look. I love living here , quiet with wonderful residents. Now with the new management team it is beginning to take shape

Property was ok until it was sold recently. The new manager did not listen to issues like our HVAC…read morenot working. I would seriously look at other places hard prior to ever living there again. Billing was not kept up to date for things like water, etc. Management claimed we still owed for 2 months after we left. They also tried to charge us for an animal that we never had. Look for other rentals

This is the worst run apartment complex in DFW! Was…read moreattacked with a weapon in my own house by a neighbor (IN MY HOUSE) Now they are telling me and MY family we are on thin ice for laughing and waving at her ring doorbell camera.. last time I checked this was AMERICA, and I have the right to freedom and speech in all forms (without being violent or threatening). Worst management and complex in town BY FAR. They are not doing anything to ensure my families safety. Would give -5 stars but not possible..

I've have the worst experience ever here! My car was towed with no warning. Cost me $321.74 to get…read moreit out! Went to the official to see why it was towed. I had no idea that they started towing they said they texted me, emailed me and put something on my door. Never happened! I stopped getting text from them a year ago. I never had a problem here at least not with management. But this was crazy that my car got towed today but the towing has been in effect since January of this year. Don't you think if I would have known I would've gotten it done before now? So I had to pay for their mistake... I like it here for the most part.. I pay rent on time every month .. I WILL NOT BE RENEWING!