1. The Mariner

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Riviera Beach, FL

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The Mariner

5.0 (1 review)

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3 months ago

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Amrit Ocean Resort - Tomato soup consumme

Amrit Ocean Resort

3.4(49 reviews)
0.5 mi

To all the service members of this location from start to end , thank you so much for providing the…read moreexperience of Spa side at your resort to be an extraordinary kind of day! Beginning our adventure we ride up the hill to enter the Spa which provides Valet with the service * we were greeted by our Valet driver Joshua, young man who was first smiling face welcoming us and congratulating my mom on her day- and our first time coming to the resort. He took our beautiful pictures when we arrived- than you! As we wrapped our way into reception we were greeted by Jasmine and she offered us tea or lemon water as we checked I , as we crossed our T's we were then greeted by a wellness member who toured us through the property to show us what the spa offered in our day to our choosing. Flora was the locker room attendee and the enthusiastically offered to take us to see the beach side entrance which we were so excited to hear. I want to greatly appreciate the duo working tirelessly and kindly on the beach; first thing in the morning they were moving the Lounge chairs, staking the beach umbrellas, bringing out towels all with a lovely warm smile and "is their anything else I can get you " attitude. It's not everyday you are greeted with sincerity and it was hugely felt. So to Loverage and Osama THANK you for going above and beyond and making sure to always look over and offer your time and support for my mom, who struggles with longer walks - but she was so happy to make it! Big appreciation for you both. Also, Jackson you made beach walking and hosting look easy. Your friendly attitude, big smile, and upbeat conversation carried our hungry thoughts to calm and easy breezy mindsets. I haven't seen someone not only balance a drink table but also food bags while walking on sandy shores with such grace in a while; you were awesome thank you for the Shrimp kabob rec they were scrumptious and tasty! Also I tried the mojito and it was cool , refreshing and had the right bit of kick for a sunny time fun experience. As a note , we only used the spa facilities and each space was unique and fabulous. Not only were the attendees in the room warm and welcoming but anyone you met while walking on the property always smiled and asked if we needed or were looking for something- yes Jeffrey thank you for helping us find the closest entrance back! As a Palm Beach local, there are places I still am Surprised when I stumble on or am gifted a chance to try. This is now a place when we have visitors looking for a "Miami" vibe treatment I will say- I have the place for you it's clean, luxurious, accommodating, Sweet and BETTER than anything South Florida will have to offer. Thank you to everyone brining joy for our Mothers on this day, I imagine you are like this everyday and that is where my heart will Keep you. Also we loved our Roses for the day too!

This is a really difficult review because I have been here before and had a great experience…read more I was planning a spa experience for my sister's birthday. I was having trouble online, my password needed to be reset and I wasn't getting the reset email in my inbox. So I decided to call to potentially fix my password issue. I spoke to a young lady who made me aware she could not help me with my password and she would transfer me to someone who could help me with a reservation. I was transferred over and over again. The first time I was transferred to the front desk of the hotel, then to another department and back to the front desk of the hotel; never to the spa. I then called back and asked to speak to someone that could help me make a reservation and I was told they were extremely busy and someone would call me back. I waited 24 hours and did not receive a call back. Normally, by now, I would've left this business alone, but it was really important to me that my sister got the spa weekend she wanted. So I called again, was transferred over and over when asked to speak to a manager of the spa. I stayed in a loop on the phone for over 15 minutes and spoke to no one who could provide me a manager. Eventually, I spoke to someone who gave me a phone number for a director just for me to call the director and leave a message. I left a message with the director's voice mail around 10 AM and here we are 6:36 PM and I'm yet to receive a call back. I feel like I've had to beg this company to take my money lol! I'm trying to book services. Overall, this has been a really bad experience and has put a bad taste in my mouth.

Photos
Amrit Ocean Resort - Tula restaurant

Tula restaurant

Amrit Ocean Resort - Welcome area entering to the spa

Welcome area entering to the spa

Amrit Ocean Resort - Steak

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Steak

The Mariner - publicart - Updated October 2026

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