I couldn't be happier! AXEllence did a topnotch job setting up my Epiphone SG super fast & at an…read moreaffordable price! Sean is meticulous in his craft using quality materials & attention to detail! You can tell he takes immense pride in his work and will get your instrument sounding its best!! I highly recommend you contact him today!!

Bought an Amplifier for a great price thanks for your help. Cool shop lots of nice guitars very…read morehelpful.

This place is AWESOME!! We rent two violins from this shop and they are always on top of…read morebusinesses. The owner is very knowledgeable and always give you great tips on owning an instrument. Most recently, both of my daughters needed repairs. One had a bad d string the other and bad a string They changed out all the strings and gave us basically new violins. It was a part of the rental, I didn't even have to pay extra. I love this place and I give it an A+ for customer service.

I'd try one of the other Cincinnati music shops like Mehas Music. Willis has always been one…read moredisappointment after another for me and my family. I've tried to do business with them and have never been successful. They declined a brass repair of mine at one of their instrument repair locations which is now closed, but was very unprofessional about it. Last week my 13 year old and I spent several days choosing a new trigger trombone for him stepping up from his entry level trombone. We ended up choosing one on the Willis Music website with his middle school band instructor's approval and placed the order with Willis online late one evening. This was one within our budget and checked all of our boxes plus it was new...we thought we were going to need to take our chances on a used model. Credit card was charged. I woke up the next morning to my son still super excited asking when it would arrive, and that he had already been awake two hours watching videos and reading about it. I was really excited for him. Later that morning I received an email that the order had been canceled and a refund would be issued with no alternatives offered. They said it had been discontinued, but the manufacturer still makes this model just with a new backpack style case which is the one they displayed in their listing. They ended offering to get us that same trombone we had purchased (because it wasn't discontinued), but it would be $600 more than I had paid on their website the night before. They also assured me this $600 additional was a great deal. Such a scam and a waste of time. They certainly don't attempt to make things right in any way...unreal let down for my son. I wouldn't trust them and especially their website/online ordering. This also had our budget tied up in the authorization on my card for a week. We ordered a used trigger trombone on eBay, and will be taking it to Mehas Music to have it checked out, cleaned and any repairs.

Fixed my daughter's flute within minutes while I waited. Super friendly and great service. Highly…read morerecommend.

New owners doing set up and repair work. I took my Friedman guitar in recently to have them look at…read morethe the high E saddle because I was breaking strings. I got the guitar back after a $70 set up and it's not breaking strings but it won't stay in tune (has an original factory Floyd, not the lower end model trems) and the high E sounds dull when played open. They took out a spring (not sure why) and i am just disappointed in the work. Considering taking it back, but afraid they will do more damage.

Very helpful and resourceful. Great selection of used and vintage instruments constantly cycling…read morethrough the store.

Jeff was knowledgeable and helpful. We came in to browse and left with a piano purchase that fit…read moreour need and budget. Many pianos to choose from! Easy process and we felt good when we walked out the door.

I recently contacted Greg Kottmann at Piano Pros with an urgent need for a piano appraisal. My…read morerelative had recently moved to an assisted living facility and we were selling his home. I found out that we had to have a current appraisal for insurance during the move and storage, I called Greg and explained the situation and gave a description of the Steinway as best I could. Greg was very quick to respond and came to the house. Within a few days I had a very professional appraisal and beautiful pictures of the piano. He was a delight to work with and his service was the BEST. I would highly recommend him as you will see other reviewers have said the same. Kendra Handlon Indian Land, SC Cincinnati, OH 803-762-9242

Every aspect of my piano move went as smooth as possible. Communication was excellent, and the…read moreprice was very reasonable. Would definitely hire Smooth Moves again, and highly recommend to anyone.

Professional, Friendly and Efficient. I totally agree with…read moreall of the 5 star reviews already posted. I highly recommend.

I've been a repeat customer with Gary over ten years and his extensive inventory of top flight…read moreguitars can't be beat. Gary and I have built a trusting relationship. He is easy to do business with, he is highly professional and he has gone out of his way to advocate for me He listens to what my goals are in planning purchases from his current inventory and his extensive list of contacts in the industry. As of this writing, I've purchased 14 instruments from him. Five Stars all the way. Thanks Gary. As if this writing

I just bought the most incredible 1955 J160e i've ever owned or played. It plays and sounds better…read morethan any other i've ever had.