WOW! Hands down my favorite place for a haircut. The staff was fabulous & went above and beyond in…read moremaking sure my haircut was exactly how I liked it. They even tried a new beard style for me to try that I really like! They took their time and I did not feel like I was a customer that mattered. After the haircut l, I hung out and enjoyed and beer that came with the haircut. The staff also introduced me to new beads products which so tried, loved and purchased!

Great service. Always friendly and has an awesome atmosphere. I love the respect for our military…read moreand first responders.

Had my sons hair cut here was tempted to grab the beer offered but im a dad so you know i went for…read morethe juice box. I normally drive 2.5hrs to get my cut but i would trust her with a touch up and thats saying something. Cozy little spot with a relaxed and experienced stylist/barber not sure what the correct term is so ill just stand here and look like i belong...

Service was friendly and gave a nice clean cut. The atmosphere was casual and relaxed, they even…read moreoffered a beer with every haircut. I'll likely be going again.

Not happy with my haircut. I thought it looked okay but when I got home, it was a mess! I showed…read morehim a picture of how I wanted my fade, but I received a high fade and my hair is screwed up now. I usually save pictures of my last great haircut and this was nowhere near that. Nice guy, but not the barber who can cut my difficult hair

Excellent cut! One of the best I've gotten in a while, definitely gives my guy in Vancouver run for…read morehis money! Give this shop a try you won't regret it!

A great place for a haircut! Sierra has such an eye for detail. She is the only barber that is able…read moreto tame my son's cowlick. She is patient, considerate and funny. Every visit is a fun time.

Sierra is really nice and confident in everything she does. The music was awesome I loved the way…read morethe entire shop was decorated. The haircut looks fantastic I look like a completely different person and I will never not cut my hair this way. It's also a great price! Thank you so much for a wonderful time

Honestly best barbers in Pullman, hands down in my experience. Very professional and attention to…read moredetail. Reasonable prices. First time I got my eyebrows trimmed.

Outstanding experience, professional in every way and friendly, I am not a going-to-get-a-haircut…read morekind of guy but I enjoy the barber and he gave me some tips on reading material I am going to check out! And he gave me a perfect haircut as well.

Historic location with modern updates by talented barber who gives a great haircut!read more

She couldn't be better. Fast. Top-quality. Nice, charming, but not trying too hard. Best cut I ever…read morehad. As good as it gets. But don't go there... cuz then we'll all have to wait months!

Not only is she the best barber in the area, she runs one of the best businesses in the area. Mazy…read moreexceeds my expectations every time. She is warm, personable, grounded and informative; not only did she answer all of my questions when it came to hair/beard care but she also has a natural talent for collaborating with me on my haircut as she works! Communication skills are S-Tier! There is nothing else I ever want in a barber. Even if you don't want an amazing haircut, give her your money! Mazy is one of the only true gems in the gem state!

I started with hair color and cuts here (which were great!) but lately it's been all about the…read moremonthly featured facials with Casey. She's super nice and the room is comfortable. I love that the table/bed is heated! Each appointment basically feels like a one hour face massage with products and steam. I might have even fallen asleep once or twice. She also does waxing so I've also gotten my eyebrows waxed by her and once came in for a face wax, just because I've been wanting to see how that's would feel. Those appointments were also lovely but obviously not quite as relaxing as a facial. Scheduling is easy through the Schedulicity app. For hair I sometimes still go the "wait list" route, though, because I tend to enjoy trying to meet everyone instead of always going to the same person. It's all positive, though - sometimes my schedule just aligns with a different person. I also love learning about and trying different businesses, and it's hard to do that if I always go to the same place/person. One of the Poppy stylists recently took over as the new owner of the salon so I'm excited to see what's coming next. They've already mentioned that new nail and lash services are coming soon.

I am crushed. I never go to salons ( I can ruin my hair at home for free) but it's my birthday next…read moreweek and I wanted to do something special and look good. Caitlyn was very nice and lovely to talk to but she destroyed my hair. I have included the before, reference and after pictures. I could tell she knew she had messed up and just kept cutting. After every round of thinning and snipping and thinning and snipping, she kept saying, "now that looks a little better" or "I'm starting to like that more." The bottom layer of my hair is thinned so much it is practically gone, taking away so many options for a redemption haircut that could look anything similar to the reference. She obliterated my bangs, they are so small and the same length as the top layer of hair she cut. Somehow even though I spent the whole appointment telling her "please don't make my hair round", "I hate round hair." "My hair does not look good rounded" it somehow got rounder and rounder with every cut. When she was done she said it "looks like that because it's not styled" and proceeded to hot iron it and try to give it style. It was still awful and she knew that. She tried to put gel in it and it did not help at all. Then she said the issue was that she "blow dried it with a round brush" and that we should wash it again and give it a more natural dry so it "looks more like the picture" the after photos I have attached are with that natural dry. At the very end as I was leaving she told me to wait and that she "missed a part" and went in for at least 5 more snips at the back before I said I had to go. I left crying and went to another salon to see what could be done to salvage it and they audibly gasped when they saw how uneven the hair was and recommended I reach out to the owner because this was "not okay." When I emailed poppy with these pictures asking for a refund, they said the best they could do was Caitlyn offer me a "complementary second cut to fix up some areas I'm unhappy with" and claimed my hair couldn't possibly look like the reference and it would if it was styled. She tried to style it and it only made it worse. She will not be touching my hair again. I have had bobs like that before, I KNOW my hair is not unable to look like that and that this reference picture was very obtainable for my hair type and length. 65$ more poor and I look like a coconut. My birthday is in 5 days and I cannot look in the mirror. UPDATE: When I spoke with the owner of poppy, Rach, she was incredibly accommodating and understanding. She got me in ASAP for an appointment with her and fixed my hair up. I loved that she stopped every step of the way to talk about what I thought. I was also given a conditioning treatment in addition to her fixing my hair up. She worked hard to make everything right. Rach was fantastic and I am MUCH more into my hair now!