This place doesn't even deserve one star. Our daughter is a patient. Her psychiatrist passed away…read more4 months ago. She needs a monthly virtual call to renew meds. This place has not had one call with us and will not call in her 4 meds. I call several times a day to try to get these critical meds called into a pharmacy. This has been 4 months of calling several times a day. I keep being told by David that he is frustrated too and all he can do is pass the request on. Horrible place! Run away!

Easy to talk too They listen and understand my concerns…read more Look forward to my upcoming appointments

This was one of the worst customer service experiences I've ever had, and what made it truly awful…read morewas how the owner, Britt, handled it afterward. The appointment itself was already a mess. My sister and I had scheduled 5:00 PM appointments, arrived early, and still waited over an hour before our IVs were even started, with only ONE other customer there. No communication, no check-ins, nothing. At one point my sister pressed the call button multiple times because she urgently needed to use the restroom and was literally stuck with an IV in her arm, and no one came for nearly 20 minutes. We didn't leave until 7:15 PM. Over two hours for something that should have taken about an hour. I was already sick and this experience made it worse. But honestly, the real issue is how Britt handled it after. Instead of taking accountability, she immediately jumped to excuses. She blamed "unforeseen circumstances," another guest, prep time, anything but her own business operations. Even when we clearly explained that we had scheduled appointments and there was only one other person there, she continued to deflect. Then came the communication issues, which were honestly shocking for a business owner. She ignored our emails for days at a time, pushed for phone calls but would only offer weekend availability even after we repeatedly said we were only available on weekdays, and then justified it by saying weekends were the only time she could talk because she has kids. While I can empathize with being busy, that is not the customer's responsibility to accommodate, especially when it is her business that failed. At one point, after a full week of no response, she replied to our availability with a single word: "Ok." That alone tells you everything you need to know about how seriously she takes her customers. She also tried to shift blame onto us, saying there may have been a "lack of communication" on our end and even questioning whether we actually pressed the call button, despite us clearly stating we did multiple times. Being told "our staff said that didn't happen" instead of addressing the issue is incredibly dismissive and unprofessional. And after all of this, she flat out refused a refund, stating "you both received the therapies you ordered" and ended the conversation with "I think it's time for us to move on." That is not how you treat paying customers, especially loyal ones. This was not just a bad appointment. It was a complete failure in customer care, accountability, and professionalism from the top down. I would strongly recommend going anywhere else.

I have never felt more dismissed by a business owner in my life…read more My sister and I booked 5:00 PM appointments and arrived early, only to sit there for over an hour before anything even started. There was just one other client in the entire place, yet no one checked on us, no one communicated what was going on, and we were left completely in the dark. Our IVs were not started until well after 6:00 PM. Once we were finally hooked up, the experience only got worse. I finished before my sister and urgently needed to use the restroom. I pressed the call button multiple times and waited nearly 20 minutes for someone to come remove my line. Being stuck in a chair, unable to move, and unable to get assistance is unacceptable in any setting, especially one that claims to be in the health and wellness space. We didn't leave until around 7:15 PM. What should have been a straightforward appointment turned into a two plus hour ordeal with zero care or urgency shown toward us. What makes this even more disappointing is that I have been going to Replenish for years and have spent hundreds of dollars there. Despite being a long-time, loyal customer, my complaint was not taken seriously in the end. But the most shocking part was dealing with Britt, the owner. Instead of taking responsibility, she immediately went into excuse mode. She blamed timing, another guest, prep work, anything she could think of. When we pushed back with the actual timeline and facts, she continued to deflect and downplay the situation. Her communication was incredibly unprofessional. She would disappear for days, then come back pushing for phone calls but only offering weekend availability, even though we clearly told her multiple times we were only available on weekdays. She justified this by explaining her personal schedule, which again, is not the customer's problem when we are trying to resolve an issue her business caused. At one point, after not responding for a week, she replied to our message with a single "Ok." I genuinely could not believe that came from a business owner. She also tried to turn the situation back on us, suggesting there was a "lack of communication" on our end and even questioning whether we had pressed the call button, which we did repeatedly. Being told that their staff "didn't hear it" instead of addressing the failure is incredibly dismissive. In the end, she refused to issue a refund and instead told us "you both received the therapies you ordered" and that she thinks "it's time for us to move on." That level of disregard for paying customers says everything. This experience was not just disappointing, it was handled poorly at every level, especially by the owner. Save your time and money and go somewhere that actually values its customers.

Staff is courteous and fun. Dr Beal really knows his stuff. The therapists are great and really…read morenice. A big difference from what I'm used to. -The Proof

I'm going to leave this review everywhere I can. Not like it will matter in the long run, but…read morehopefully it will save one suffering person from dealing with you SCAM ARTISTS I am suffering from major anxiety episodes, and was recommended by my primary doctor to be evaluated for a THC card. I scheduled over texting over the phone call with the clear and absolute intention of a psych evaluation for the THC card. It's written in plain English over text. When I come in for my appointment in January, it's a regular psycho evaluation, and no one knows that I'm supposed to be there for a THC card, so they scheduled me for another appointment. Mind you, this is all over text. I am specifically pleading with the scheduling department to ensure that my time is not wasted by coming in for a regular psycho evaluation, and that my appointment is specifically for a THC card. Of course, this did not happen. Not only is their incompetence costing time, but it's also costing me money as they keep charging me for these things!!!! This has happened over three different times! God must have a sense of humor, because the way the staff operates at Dr Eddie Beal's (Edible) office is like a bunch of forgetful STONERS

Atlanta Detox saved my LIFE!!! I couldn't be more grateful for the care I received this treatment…read morecenter and the heart and soul Dr. OG puts into this place. I love the environment even though it gets a little redundant it still is an amazing experience and amazing staff and nurses who help you get through it one day at a time ! thank you ADC for everything ! I got my life back!

I was at Atlanta detox recently. Mislead about the services provided. The food is terrible, it was…read morecheap processed food. I was told they had a fitness center. They had an old weight bench, three set of rusted dumbells, and all of it was outside in the heat. Short staff and many of them didn't want to listen to any problems you were having. All phone calls were on a speaker phone with staff monitoring what you say. No use of personal cell phones. Complain and they threatened to take away your phone privileges. You sign a waiver that if you don't like it and want to leave you can't have your personal items such as cell phone or credit cards back for 72 hours. You tell them you only want to stay a certain amount of days such as 14 or 21 days. No matter what you say to them, they will not discharge you until your insurance runs out up to 35 days. I was told that my insurance would cover everything. Then at one week there my wife gets a call saying I owe $6122.72 for the stay. I asked about earlier discharge and they refused. I will say nursing staff was great, besides that nothing good to say. Remember that you are paying for your treatment so choose your treatment center wisely.

My therapist and parapro were great. They treated and cared for me well, I had no issues whatsoever…read moreI would recommend and I already have to a couple of my coworkers. I didn't even have to go in person just call over the phone to talk to my therapist.

I wanted Management to know that Nita provides excellent customer service to us. (Patients). She is…read morealways kind, caring, compassionate and considerate of your needs. if you need something that she can provide she is "Johnny on the spot". I just wanted you to know that she is a great asset to your Team. Deborah Jones

I really want to enjoy this place, but the supervisor that signs off on our scripts moves slower…read morethan a hamster on a friggin wheel. Literally the main reason I stayed a patient for so long (almost a year) is because I LOVE the staff! Kirby, Jennifer, and Keyanna are amazing. That supervisor, however, is a deal breaker. My appointment was literally 2 weeks ago, and I am STILL waiting on a refill. I've called the office 3 times to basically be told to wait until he signs off on a Tuesday or a Thursday. I have no idea what this supervisor looks like, so I don't know who to identify as the actual DOCTOR. HECK, I've been forced to take medical leave because I have no idea when to expect my meds! I've already found a new doctor b/c I refuse to be just another insurance card number to businesses like these. The staff really makes this place what it is!!!!!

Stopped going today…read more Its not a full service place - they have a different person for therapy, and a different person for meds, and no one for any medical issues. So there's no actual psychiatrist to see. I suppose that's ok for some people and I went there trying different meds. I tried to explain that I'd already tried 2 SSRIs for my issues with no effect, but we wasted months trying 3 more SSRIs. I was accused of drug seeking behavior my first time there because I suggested trying BuSpar. They told me that that's what people ask for when they really want benzos. So at the first meeting the trust was kind of destroyed and I never felt comfortable telling her everything from then on. They don't have actual appointments there like other therapists. Today I brought that up and the receptionist blamed me for that. She said that some people take longer than that others and that I wouldn't want someone to leave without getting the help they need, right? Of course, it's their problem that they can't keep appointments like other therapists, but if you mention that apparently you have no compassion for others. Expect anything up to a 30 min wait every time you go

I had the pleasure of attending The Walk of Life's, Thrive Retreat at Serenbe. It was brilliant! I…read moreleft energized and inspired to advance in my private practice. The Hosts were knowledgable, well prepared and eager to share. I can not wait until the next retreat!

Walk of Life Counseling staff is responsive, professional & offer excellent service overall!read more

I have been with Time Wellness for well over 6 months, and to make it thoroughly clear, the staff…read morehere have been the absolute best experience I've had. The therapists and group facilitators here work hard to be there for us who come to seek out help mentally, involving many sorts of groups and activities that give us a better understanding of ourselves. Not to mention the amazing people you attend groups with -- you're bound to make a friend there, and I was blessed to make many. To my therapist who may or may not see this, thank you for reassuring that it's okay to be Me.

This is a quality facility with a team that truly cares. Having a convenient location in north…read moreAtlanta was important when seeking help. They also serve adolescent and adults seeking help with their mental health. Though my family ultimately decided on their sister location out of state my experience with this team made it easy for that family member to transition back to the Atlanta area with ease. 10/10